Jody's Family Haircare

+1 989-624-4808

7930 Main St, Birch Run, MI 48415 United States of America

Open Today: Closed

Quick Facts About Jody's Family Haircare

Strengths:

1. Attention to Detail: One customer praised Jody's Family Haircare for their ability to take their time and take care of even the smallest details. This shows that the hair stylists at Jody's Family Haircare are dedicated to delivering high-quality results and ensuring customer satisfaction.

2. Friendly and Fun Atmosphere: Multiple customers mentioned the friendly atmosphere and the personable nature of the stylists. This creates a welcoming environment for customers, making them feel comfortable and relaxed during their visit.

3. Skillful Stylists: Several customers complimented the stylists at Jody's Family Haircare for their expertise and skill in their craft. This indicates that the hair stylists are knowledgeable and capable of delivering professional and satisfying results.

4. Affordable Prices: One customer mentioned that Jody's Family Haircare offers good prices for their services. This can be a significant factor for customers who are looking for quality haircare at a reasonable cost.

5. Positive Recommendation: There were multiple instances where customers highly recommended Jody's Family Haircare to others. This positive word-of-mouth can attract new customers and build a loyal customer base.

6. Flexibility and Accommodation: One customer shared their positive experience of being accommodated for a last-minute up-do for a wedding. This implies that Jody's Family Haircare is flexible in meeting the needs of their customers, even in urgent situations.

7. Consistency: A customer mentioned that they have been getting their hair colored by one stylist for 2-3 years without any disappointment. This shows that Jody's Family Haircare maintains a consistent level of quality and customer satisfaction over an extended period.

Weaknesses:

1. Long Wait Times: One customer expressed frustration over having to wait for 40 minutes despite having made an appointment. This indicates that there may be issues with managing appointments effectively and providing timely service to customers.

2. Lack of Communication: The same customer who experienced a long wait time also mentioned not being asked about their hair needs or preferences when they arrived. This suggests a lack of effective communication between the staff and the customer, which can affect the overall customer experience.

3. Unidentified Stylists: A customer mentioned not knowing the name of the stylist who cut their hair, which can indicate a lack of consistency in introducing and identifying the staff to customers.

4. Lack of Specialization: While customers praised the overall quality of haircuts, there were no specific mentions of specialized services or expertise in particular haircut styles. This suggests that Jody's Family Haircare may not be known for offering unique or specialized services that cater to specific customer preferences.

5. Limited Information: There was minimal information available in customer comments regarding specific services offered or additional amenities provided by Jody's Family Haircare. This lack of information may make it harder for potential customers to assess the full range of services available.

In conclusion, Jody's Family Haircare has several strengths, including attention to detail, a friendly atmosphere, skilled stylists, affordable prices, positive recommendations, flexibility, and consistency. However, there are also some weaknesses, such as long wait times, lack of communication, unidentified stylists, a lack of specialization, and limited information about services. These areas of improvement can help Jody's Family Haircare enhance their overall customer experience and attract a wider customer base.

Best TL Reviews

They do an awesome job because they take their time and take care of the smallest detail which I don’t mind waiting but when you are killing time waiting for the other only hair dresser to finish with one client to take over and when the taking care of the client is not just straightening up where she was at but also getting trash out and other things. I just needed a 4 inch trim, nothing special and I don’t have thick hair. need to go when you don’t have anything do. When I got there, there were two ahead of me, almost done with one, waited for 40 minutes and walked out, was never asked what I was going to get done

These hair stylists really know what they are doing! Very friendly ladies, fun atmosphere, convenient location, good prices. They did a great job on my son's cut and amazing work on my hair. I found my new favorite hair stylist! I highly recommend and I will be back as a regular.

Jody's is my favorite place to get a hair cut for both me and my son. All the ladies are sweet, personable, and do a great job with everything they do. I highly recommend giving them a try!

My kids like going there and get their hair cut they are really friendly and nice I have really good prices on haircuts

I called at the last minute for an up-do for our son's wedding. Coming from out-of-town, I relied on Google Reviews for a local salon. Jamie got me in and gave me the exact style/look I asked for! I could not have been happier!! Thank you Jamie!!!

Jamie is awesome! She's been coloring my hair for about 2-3 yrs now. I've never been disappointed!

I love Jamie! She always takes her time and does my hair just the way I like it!! Also the staff is friendly and it's clean!

I didn't catch the name of the lady that cut my hair but she was very friendly, and she is awesome in what she does. Jody was very nice also. I will for sure be going back again. And that says a lot because I am never satisfied with my haircuts, today I was!