Tip & Toes Nail Spa

+1 773-589-1347

8437 W Lawrence Ave, Chicago, IL 60656 United States of America

Open Today: -

Quick Facts About Tip & Toes Nail Spa

Tip & Toes Nail Spa, based on the comments provided, has both strengths and weaknesses.

Starting with the strengths, several positive aspects are highlighted by customers. One common sentiment is that the owners and staff are very welcoming and down to earth. They are described as friendly and provide a comfortable atmosphere for customers. Many customers also mention that the salon is clean and well-maintained, which adds to the overall positive experience. The efficiency of the staff is also commended, with customers mentioning that they are able to get their nails done quickly, even during a short lunch break. Additionally, the quality of the services provided is praised, with customers specifically mentioning the excellent manicures and the longevity of the no-chip nails.

Another strength highlighted by customers is the skill set of the nail technicians. Customers mention that the staff knows what they're doing and are knowledgeable about various techniques and designs. This is evidenced by customers being pleased with services such as chrome nails, ombré nails, and dip powder manicures. The fact that some customers have been coming to Tip & Toes Nail Spa for over 10 years and have never had a bad experience is a testament to the skills of the technicians at the salon.

Furthermore, customers mention that the salon is accommodating when it comes to walk-ins and appointments. They state that waiting times are usually not long, and that they have been able to get their nails done without prior appointments. This shows that Tip & Toes Nail Spa is flexible in terms of scheduling and can cater to the needs of different customers.

However, despite these strengths, there are some weaknesses reported by customers. One recurring issue is poor customer service and unprofessional behavior by the staff. Customers mention instances where they were met with rudeness, such as being yelled at or blamed for issues with their nails. This indicates a lack of professionalism on the part of the salon, as customers should be treated with respect and courtesy.

Another weakness reported by customers is the quality of the services. Instances of nails being left uneven, acrylics being chunky, and pain being caused during the removal process are mentioned. This suggests that there may be inconsistencies in the skill level of the technicians, leading to subpar results for some customers.

Furthermore, the presence of dogs in the salon, as mentioned by one customer, can be a potential drawback. While some customers may not mind the dogs, others may find it unhygienic or distracting during their visit.

Lastly, there is a mention of negative conditions and service, without providing specific details. While it is unclear what exactly this refers to, it suggests that there may be other issues with the salon that have not been elaborated upon in the comments.

In conclusion, Tip & Toes Nail Spa has several strengths including a welcoming atmosphere, skilled technicians, a clean environment, and efficient service. However, there are weaknesses related to poor customer service, inconsistent quality of services, potential distractions, and unspecified negative conditions. It is important for the salon to address these weaknesses in order to improve the overall customer experience and reputation of the business.

Best TL Reviews

Will never come here again. This is how they left my nails when i walked out. After telling the man I did not want no chip he asked over again, and proceeded to take out the no chip machine where I again had to tell him I did not want no chip over my acrylics. My nails are sore from the cuts from the tool they use to trim the cuticles. My acrylics were chunky and extremely uneven. then after going back to get them fixed, no apology was made and i made it clear to the lady that she was cutting the sides of my skin then grabbed my hand with attitude and told me that Its cause I was not relaxing my hand. Again no apology after. Definitely will never pay $40 for something I couldve done myself.

Never go here. The management is extremely rude. They blamed me for my toe chipping 3 days after getting it done. Apparently I must’ve showered in too hot water causing it to lift. After coming back two times to fix my toe, the female owner told me to “never come back here again.” The first time I came in they did not charge me for the completely chipped off toe and so I tipped the husband $5. I came back not even a week later with the same issue and the lady was telling me it’ll be $5. I didn’t think it was something I should be charged for since I was just there less than a week ago for the same issue. I was in shock at how rude and obnoxious someone can be. The reviews that say customer service here is trash is the truth.

The worst salon ever!

I went for gel and man tried to remove it and made me to feel so much pain. Then lady started yelling on him and he stopped working on my nails. She used to do it but very mad and keep yelling on him. Also there were three barking dogs walking through the salon! I asked her for red color, she answered me like “ Do you see how many reds we have”. And also after three days they are not the same . So bad experience!!!

Love love love this salon! They are very nice and know what they're doing. My Chrome nails are amazing! I had the hombre last time and was also very pleased, will post next time I do again. My time for waiting has never been that long and I usually just walk in, no appt. Would recommend this salon to all????

Absolutely love this nail salon. Both the owners are super down to earth and welcoming. They get the job done fast and effectively. They have never messed up my nails. I also sometimes get waxed here and Lonni does an amazing job. 10000 stars !

I do not recommend this salon! After two hours, I left the salon with nails as in the picture. There are two dogs in the living room, ladies in the meantime give them to eat. Negative conditions and service !

I have been coming here for 10 years plus and Lani has always done a wonderful job, and I have never had a bad mani or pedi. I always get the no chip and lasts 3 weeks plus. No one else has ever worked on my nails. Husband and wife owners are the humbling people. They have a beautiful clean shop and 2 adorable puppies in the shop.

Excellent manicure! Staff is very carrying, so nice, and so efficient I was able to get my nails done during my lunch break (with dip powder!). I am a big fan.