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Jeffrey's Barber Shop LLC

+1 860-437-3160
300 Elm St, New London, CT 06320 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Jeffrey's Barber Shop LLC

Jeffrey's Barber Shop LLC has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment.
One of the strengths mentioned in the comments is the excellent customer service. The barbershop seems attentive to the needs of their customers and is willing to rectify any mistakes that occur. This is evident in the comment where a customer mentioned a mess-up at the beginning but appreciated the shop's efforts to resolve the issue. The positive vibe and cool people in the shop also contribute to the positive customer experience.
Another strength is the barbers' ability to give clean and detailed haircuts. Customers have mentioned that they were satisfied with the service and appreciated the attention to detail. This is crucial in a barbershop, as customers rely on the expertise of the barbers to achieve the desired look.
The cleanliness and tidiness of the shop also contribute to its strengths. Customers have mentioned that the shop looks clean and tidy, which is an important factor in attracting and retaining customers. Additionally, the presence of a restroom and ATM machines adds convenience for customers.
The availability of barbers without the need for an appointment is another strength. Customers mentioned being able to get a haircut right away without having to wait. This quick service is convenient for people who may not have much time to spare or who need a last-minute haircut.
Parking space for customers and the presence of CCTV also add to the strengths of the establishment. These features provide convenience and security to customers, which can enhance their overall experience.
Despite these strengths, there are a few weaknesses evident in the comments. One recurring issue is the language barrier with some barbers. This has resulted in miscommunication and dissatisfaction among customers. It is essential for a barbershop to have barbers who can communicate effectively with customers to understand their preferences and needs.
Another weakness mentioned is the lack of expertise in certain hairstyles. Some customers have mentioned that the barbers were unable to deliver the desired style or fell short in certain aspects, such as evening out the hair or working on the edges. This lack of expertise can be disappointing for customers who have a specific vision for their hairstyle.
The overall impression from one customer is that the owner may not prioritize customer satisfaction or take criticism seriously. The customer mentioned that despite previous reviews citing similar issues, the owner has only offered apologies and free services elsewhere without addressing the underlying problem. This lack of proactive response to negative feedback could be a weakness in the establishment's management.
In conclusion, Jeffrey's Barber Shop LLC has several strengths that contribute to a positive customer experience. These include excellent customer service, attention to detail in haircuts, cleanliness, convenience, and a welcoming environment. However, the establishment also has weaknesses, such as language barrier issues, lack of expertise in certain hairstyles, and potential shortcomings in the management's response to negative feedback. Addressing these weaknesses could help further improve the overall quality and reputation of the barber shop.


Best TL Reviews

Awesome barbershop!! There was a little bit of a mess up at the beginning but they took care of me! This place has some cool people, and they're there to take care of you! Good barbershop and people. I definitely recommend and will be back!
Barber knew very little English told him I have a sensitive head to watch for razors. Two days after the cut had razor bumps badly. Great people but pick your Barber wisely!
This place deserves a ???? ???? ???? ???? ???? rating. My African friend was looking for a good shop to have a haircut and he's very satisfied with the service. Clean and detailed cut. They have a restroom and atm machines in the shop. The shop looks clean and tidy. There were 4 barbers the time we visited this place. No appointment, and was lucky to have someone free to do the cut right away. Good parking space for customers and has a CCTV too. I Definitely recommend this place.
Señor Hernandez, you are awesome. Never saw a service as good as you gave in my 10 years in the US. Impressed. (He's the one that looks like Michael Jackson ????)
Didn't have problems with language either. Communicated just fine.
The cut was ok but the barber didn’t know what to do with the hair style I wanted, they did get the skin fade right but a slick back style he did not even out the hair going to the back of my head. Also there was no communication so I get awkward. Also they just sat outside and when I parked and approached they asked me what I wanted as if I was bothering them by showing up. There’s plenty of other great shops in the area I recommend somewhere else.
No Disrespect, I would work on the edges way more. Came in with a decent hairline and got a weird rounded off edge… ????????‍♂️ I even gave the barber a picture of what I wanted how I wanted it… not even close. Honestly don’t see how they even got a 4 rating cutting hair this way and looking from previous reviews the owner says the same thing about apologizing and offering free service somewhere else. Clearly doesn’t care because his business is already doing well in other individuals eyes but their really not good… I wouldn’t recommend any new clients at all whatsoever. Worse cut I’ve EVER gotten
Always a great haricut, beard trim, and shave! Have had multiple barbers here and each one has amazing attention to detail! I've tried other places in the area, but nothing beats JBS. Online scheduling makes it easy to find an appt.
My son who has autism has been coming to this barber shop since they open and they are great and amazing! Such a family vibe. They are great and all barbers do great amazing work!!!????????
Good service, reliable and dependable barbers, all barbers are professional and humble. A welcoming and positive envirinment

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Jeffrey's Barber Shop LLC Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 08:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location