Hollywood Nails Salon & Spa

+1 508-338-2482

40 Circuit Ave, Oak Bluffs, MA 02557 United States of America

Open Today: -

Quick Facts About Hollywood Nails Salon & Spa

Strengths of Hollywood Nails Salon & Spa:

1. Expertise in acrylic nails: The salon is one of the few places on the Vineyard that offers acrylic full sets, making it a preferred choice for those seeking this service.

2. Nail design replication: Customers praise the salon for its ability to accurately duplicate nail designs shown in pictures, indicating a high level of skill and attention to detail.

3. Quality french pedicure: Many customers have reported that their french pedicure at Hollywood Nails Salon & Spa was the best they'd had in a long time, with the polish lasting for a month. This highlights the salon's ability to provide long-lasting and high-quality services.

4. Availability and affordability: Customers appreciate that Hollywood Nails Salon & Spa makes time for clients who want tips/acrylics, which is not readily available on the island. Additionally, the salon is seen as a more affordable option compared to other places that offer similar services.

5. Personalized "me" time: The salon provides a relaxing and enjoyable environment for customers to have their "me" time and take care of their beauty needs.

6. Regular patronage: Some customers have been going to Hollywood Nails Salon & Spa for over 20 years and consider it their go-to salon on Martha's Vineyard, highlighting the salon's ability to build long-term customer relationships and provide consistent service.

Weaknesses of Hollywood Nails Salon & Spa:

1. Rude and condescending manager: One customer expressed dissatisfaction with the manager's behavior, describing them as extremely rude and condescending. This negative interaction may deter potential customers from visiting the salon.

2. Poor customer service: Several customers have mentioned long wait times and slow service at Hollywood Nails Salon & Spa. Additionally, there are complaints about the salon only attending to one customer at a time, which can contribute to longer service duration and overall poor experience.

3. Lack of professionalism: Some customers have reported unprofessional behavior from the staff, including anger, shouting, and refusing to complete services. These instances of unprofessionalism can negatively impact the overall reputation and customer satisfaction at the salon.

4. Inconsistent quality: While some customers praise the salon for their work, others mention issues with the quality of services, such as leaving nail polish trim from previous manicures or a subpar pedicure. Inconsistency in service quality can lead to dissatisfaction among customers.

In conclusion, Hollywood Nails Salon & Spa has strengths in its expertise with acrylic nails, ability to replicate nail designs, and providing quality french pedicures. The salon is also praised for its availability and affordability, as well as the long-term relationships it builds with customers. However, weaknesses such as rude and condescending staff, poor customer service, lack of professionalism, and inconsistent service quality must be addressed in order to improve the overall customer experience at the salon.

Best TL Reviews

I've really had great experiences here. I go see them every season when I'm on the Vineyard. It's actually one of the few salons that will do an acrylic full set. They do a good job duplicating the nail designs I show them in a picture. And honestly, my french pedicure was the best one I'd had in a long time. The polish lasted a month! I was pleasantly surprised! Will definitely continue to go there for my "me" time. :o)

Selena is an expert I’ve never had my nails done so beautifully and perfectly I can’t believe it took me so many years to discover this salon the very best of the best OK wait a minute

Not many places offer tips/acrylics on the island and if they do it takes weeks to get in and cost a fortune! Hollywood always makes the time and does a fabulous job!! ????????

If I could leave an zero I would. The manager of store was extremely rude and condescending. My friend and I made a reservation for 2 at 4pm. When we came in for our we requested to sit together, and even wait longer to be accommodated. One nail technician was finishing up a pedicure and asked to wait a few more minutes. We agreed....the owner interrupted our conversation and said "if you can't do your pedicure one at time, then we don't have time for you"......thus was very shocking after we made an appointment at 4pm for 2 people. This was not a walk in appointment. We came to island to relax and decompress...not be treated like so poorly. I would never recommend this location for any service...please take your business somewhere else.

I do like this place is good but there service is too long because they do I person at time there is it a good place to get your nails done at a beauty salon yes is it the best no. But the other salons are way better if you want in Oak bluffs then go ahead then. But the vineyard heaven nail salon is way better because they do beauty stuff that’s all great place but bad service that’s all thank you

I’ve been a regular patron of Hollywood nails for over 20 years. I am a woman of color and it is my go-to on Martha’s Vineyard. Thank you, Selina and John, for all the years of consistently perfect nails and truly personal, equitable customer service. See you soon!!!

They did a great pedicure and dip manicure. Small place, takes walk ins sometimes but they get busy.

Aggressive, nasty and unprofessional to say the lease. The guy that answers the phone and also does nails is full of anger; screamed at me and told me that he was not going to finish the manicure after removing the acrylic ve cause I moved a few times and asked me to leave. The other lady that was doing my pedicure does a horrible job. She was ok with leaving the color trim from the previous nail polish on just because she did not want to buffer them. When I asked her to remove the trim she was visibly upset.

Make sure you come here with your mani and pedi done unless you want to have a horrible experience during your vacation!!! You pay for a service yo be treated respectfully. This was really unacceptable poor service.

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