Quick Facts About SmartStyle Hair Salon
SmartStyle Hair Salon is a popular hair salon located inside Walmart stores. As with any business, SmartStyle has its strengths and weaknesses. Let's examine them based on the comments provided.
Starting with the strengths, one recurring theme in the comments is the kindness and genuine care expressed by the staff. The customers appreciate the personal touch and feel that the employees genuinely care about their needs. This is an essential strength for any service-based business, as it contributes to a positive and welcoming atmosphere.
Another strength mentioned is the quality of the haircuts and hairstyles provided. Multiple customers had positive experiences with their stylists, who executed their requests exactly as desired. This suggests that the salon employs skilled professionals who are proficient in their craft. The comment about Burke Pinkus, who has been styling hair for over 20 years, further reinforces the salon's expertise and customer satisfaction.
Convenience is another strength highlighted in the comments. The fact that the salon is located inside Walmart stores makes it easily accessible for customers. This provides convenience for those who may already be shopping at Walmart and are looking to get their hair done without having to go to separate locations.
On the other hand, there are some weaknesses mentioned in the comments. One customer had issues with booking an appointment online through Google. It seems that the salon did not receive the reservation, leading to a mix-up upon arrival. This highlights a potential flaw in their online booking system, which could be addressed to improve customer experience.
Additionally, there is a complaint about the pricing of haircuts for boys, with one customer feeling that the prices are too high compared to other nearby options. This suggests that price competitiveness could be a weakness for SmartStyle, as customers may look for cheaper alternatives elsewhere.
Another weakness highlighted in one of the comments is the customer service received when a haircut did not meet expectations. The customer mentioned being cut off, spoken over, and treated rudely by the manager when discussing the issue. Poor customer service can significantly impact the reputation of any business, and in this case, it seems to have resulted in a negative experience for the customer and their 16-year-old son.
Lastly, one customer mentioned waiting for a long time without receiving service, despite there being a stylist available. This could be a weakness in terms of time management and efficiency within the salon. If customers feel like they are being ignored or neglected, they may choose to take their business elsewhere.
In conclusion, SmartStyle Hair Salon possesses several strengths, such as its kind and caring staff, high-quality haircuts, and convenient location inside Walmart stores. However, there are also weaknesses, including issues with online booking, potential price competitiveness, customer service shortcomings, and inefficiencies in managing wait times. By addressing these weaknesses, SmartStyle can further enhance its strengths and provide a better overall experience for its customers.
Best TL Reviews
Awesome place, kind people who genuinely care. I had Cathy and see was amazing. Did everything I asked. My hair came out beyond beautiful. Will definitely go back!
This shop is inside Walmart. The services received where more than adequate. Booking online through Google does not go to the shop. I made a reservation online but they had to fit us in when we got there because they didn't receive it. Call to setup your appointment.
Beth was awesome. Told her how I wanted my cut and she did it exactly as I wanted.
You guys charge way too much money for a haircut for a boy $25 I'd rather go down the street and pay $10 that's ridiculous you need to cut those prices
Absolutely not what was asked for, and unsalvagable. I tried to call and come up with a suggestion or solution when I called to discuss it with the manager who spoke over me, cut me off, and was down right rude because I insultedher barber. My 16 year old now has to walk around looking like a weed Wacker was taken to the of his line up. Meanwhile we're still trying to figure out how "I want to grow it out in the back" turned into a 1 clippers all the way around.
I don't even think they need one star because when I went in they said I would have to call and make an appointment I was in the store shopping and the woman was just sitting there she sat there for 45 minutes not doing anything when she could have been cutting hair
It was great. Burke Pinkus started doing my hair 20+ years ago. But it's been almost 10 since my last visit to him. I decided I wanted to start perming my hair again and im so very glad I looked him up and he's still doing hair. It came out exactly like I wanted it to. He's an amazing hair dresser
Went in to get a hair cut and was told rudely that the lady working was by herself and didn't have any time didn't even offer to make an appointment. I guess I will be taking my business else where. Their loss another businesses gain.
SmartStyle Hair Salon Info
Amenities
From the business
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Identifies as veteran-owned
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
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| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places