Quick Facts About Luxury Nails Studio
Strengths:
1. Exceptional nail service: Multiple comments praise the expertise and skill of the nail technicians at Luxury Nails Studio. Miss Lynn, the owner, is specifically mentioned as being a "phenomenal 10/10 nail master" who can either wow customers with her artistic freedom or exceed their expectations when they have a specific look in mind.
2. Clean and hygienic: Many customers appreciate the cleanliness of Luxury Nails Studio. Multiple comments mention the salon's cleanliness, cleanliness of the tools, and sanitized environment. This is important in a nail salon to ensure the health and safety of the customers.
3. Polite and friendly staff: Customers consistently mention the polite, friendly, and kind nature of the staff at Luxury Nails Studio. This creates a welcoming and comfortable environment for customers to relax and enjoy their nail treatments.
4. Accommodating service: Commenters appreciate that Luxury Nails Studio is willing to accommodate their schedules, providing same-day appointments when possible and fitting customers in when they need it. This shows a dedication to customer service and going above and beyond to meet their needs.
5. Long-lasting nails: Multiple comments mention that the nails done at Luxury Nails Studio last longer than previous salon experiences. This indicates the use of high-quality products and techniques that result in durable and long-lasting manicures and pedicures.
Weaknesses:
1. Lack of availability: One comment mentions that Luxury Nails Studio does not always have same-day availability, and customers may need to wait until the next day for an appointment. This could be a drawback for customers who prefer immediate service or have time constraints.
2. Unsanitary conditions: One negative review describes a concerning experience with cleanliness and sanitation. The commenter mentions the presence of filed nail dust, dead skin, and tools that were not properly sanitized. This raises concerns about the overall sanitation practices of the salon.
3. Pushing for additional services: Another negative review mentions that a nail technician at Luxury Nails Studio repeatedly pushed for a gel treatment, even after the customer had declined. This could be seen as a pushy sales tactic and may make customers uncomfortable or frustrated.
4. Pricing and miscommunication: One negative review discusses an issue with the pricing, where the customer was charged extra for gel nails that they did not want. This suggests a miscommunication or lack of clarity regarding the services offered and their associated costs.
5. Quality concerns: Another negative review mentions that the gel nails they received at Luxury Nails Studio fell apart after a few days and did not last as promised. This raises concerns about the quality of the products and techniques used, which may impact customer satisfaction and the longevity of the nails.
In conclusion, Luxury Nails Studio has several strengths that make it a favorable nail salon option. The exceptional nail service, cleanliness, friendly staff, accommodating service, and long-lasting nails are all positive aspects of the salon. However, there are also weaknesses to address, including limited availability, cleanliness issues, pushy sales tactics, pricing miscommunication, and concerns about the quality of certain services. These weaknesses should be addressed and improved upon to enhance the overall customer experience at Luxury Nails Studio.
Best TL Reviews
I have been to maaaany different nail salons, both local and not, and i can say with absolutely certainty that Luxury Nails Studio is my number one pick anytime! Miss Lynn, the owner, is so darling, polite and sweet but also a PHENOMENAL 10/10 nail master. Every time I've ever had my nails done by her she either "WOW"d me with her complete artistic freedom, or in cases which I have a specific "look" in mind, she goes ABOVE AND BEYOND my expectations. Very clean, very polite staff, and exceptional service every time. Thank you, Luxury Nails Studio!!
I love this place. I've gotten my nail done several times by different ladies there and they all do a great job. I usually see Kelly. Great prices and really nice. They don't always have same day availability but can usually get me in the next day.
Just for my nails done here for the first time. They were very friendly Kelly did my nails exactly how I wanted them. So glad to find a nail salon that’s dependable. ????❤️
To start I'm a pretty easy going, quiet person and a pushover. If a business makes a mistake or wrongs me I generally say it's okay even when it isn't. So it means a lot for me to actually take the time to write about a negative experience.
I flew in from out of state for a wedding and being on a time crunch and taking care of a lot of things, I searched for the nearest place to get my nails done and came across this salon. Being unfamiliar with the area, I was convinced from all the outstanding reviews that I would be in good hands. When I arrived there were a lot of girls waiting already and I signed in, not being greeted for a couple minutes, which is fine, but then I sat for an hour with no recognition. A woman without an appointment even came in and was taken immediately since she knew one of the technicians. During that time seeing as I had no car and was pretty stranded at that moment, I called the only nearby place within walking distance which was a beauty institution, and they weren't able to take a walk in. Finally once I was called to the front I told her I was waiting for an hour and all the people she was calling on the sign in sheet gave up and left a while ago. She said that she had an appointment coming up that she needed to do, but would take me anyway. I was stressed about the whole situation but really grateful since all I needed was a simple french mani pedi.
Once I got to the table I was immediately disgusted as there was filed nail dust and dead skin everywhere on the table and tools, it looked like it hadn't been cleaned in weeks and my hands were coated with it, and the tools were not sanitized. I knew this was a major red flag and I should have bailed, but unfortunately I was desperate at this point and needed these nails done here and now so I grinned and bared it. During the manicure the lady who helped me really pushed for a gel treatment, which I kept turning down. Eventually I asked how much it was, and after saying it was $5 extra ($10 extra total for the mani pedi), I told her no I was good. I dont get my nails done that often, so when she brought out the gel curing machine (which was filled with more nail dust and dead skin all over inside) I honestly thought it was a futuristic drying machine and I didnt catch on that she gave me gel anyway. They fell apart a few days after and didnt last two weeks as promised.
When it came time for my pedicure I saw the tools were not sanitized and I prayed to God nothing bad would happen. Unfortunately my left big toe is now infected with pus. And there was an issue where she couldn't give me French since I cut my toes too short. I was actually born with a birth defect where I have a stump toenail on one toe and the others are naturally short so this comment annoyed me, but I was more dissapointed because at home I have no issue with getting French on my nails. Where I live all places have a completely different technique that actually requires skill and precision with a small brush as a standard practice so I bit my tongue and got a single color on all but the big toes.
When I went to pay it ended up being $55 due to gel nails I never wanted. I was upset but I didnt say anything since I'm a pushover who doesn't do well with conflict, but I am now even more upset because it was so unsanitary, and I'm pretty sure I contracted ringworm on my hands and feet here. I noticed I developed a rash that night after visiting here, but I was convinced I was having an allergic reaction to something. I am a clean person and the only one out of my group to develop it even with touching as little as possible and the same things as everyone else. Eventually today I went to a pharmacy after the rash had risen to a striking point and was told it was ringworm. I don't take this accusation lightly even with a bad experience, but this salon is the only scenario that makes sense and I fully regret coming here. Naturally I will never be in the area again since I live far away, but I'm so upset and needed to let people know so they won't make the same mistake.
Went to Luxury Nails! They always do great work and make sure you are relaxed and satisfied! Leo is one of my favorite employees. He is funny and sweet! He also does amazing pedi's. ????❤????❤???? Wish I had a good pic of them done like I normal would! LOL
First time there. First time for a pedicure for my daughter and I. Kelly was kind n gentle.
Love this place ‼️ The owner Lynn who does my nails is fantastic ‼️ All the ladies that work there are great ‼️‼️
I have been going to Luxury Nails Studio for the past couple of months now as the place I was going before this was horrible. My nails were barely lasting a week for a gel manicure.
Lynn is amazing. Always takes you same day when you call. Always willing to make time for you and fits you in best she can and accommodates your schedule when possible.
My nails always look great and last at least 3 weeks and would last longer if I could tolerate the length by then.
Pleasant staff, polite and friendly.
You absolutely get your money’s worth here.
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Luxury Nails Studio Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
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| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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