Quick Facts About K-Nails
K-Nails place, based on the comments provided, has a number of strengths and weaknesses. It is important to analyze both aspects in order to get a comprehensive understanding of the business.
Starting with the strengths, one of the main themes in the comments is the excellent and friendly service that customers receive. There are multiple mentions of specific nail technicians who are highly skilled and pay attention to detail. This indicates that K-Nails has a competent and talented staff that is capable of providing a satisfying experience for customers. Additionally, the comfortable and relaxed atmosphere of the salon is repeatedly mentioned, suggesting that the ambiance of the place is pleasant and conducive to relaxation. This is an important aspect for customers who seek a calming experience when getting their nails done.
Another strength of K-Nails is the longevity of the nail polish. One commenter mentions that their nails "hold up forever," indicating that the quality of the products and techniques used by the salon result in long-lasting manicures. This is a significant advantage as customers want their nails to look good for as long as possible, without chipping or fading.
Furthermore, there is a repeat customer who claims that K-Nails is the only salon they trust for acrylics. This loyalty implies that the salon consistently meets their expectations and delivers satisfactory results. This is a valuable strength as customer loyalty is necessary for the long-term success of any business.
Moving on to the weaknesses, one customer expressed dissatisfaction with the outcome of their nails. They stated that the person who did their nails lacked artistic skills, resulting in a subpar result. Additionally, the customer felt overcharged by $20-30. This negative comment highlights a weakness in quality control and pricing transparency at K-Nails. It is crucial for a nail salon to consistently provide high-quality services and charge customers correctly in order to maintain a positive reputation.
Another weakness mentioned is the refusal of a technician to fix lifting nails during a fill-in appointment. The customer was told to soak them off and get a full set instead. This indicates a lack of consideration for customer satisfaction and a failure to address issues or concerns that arise during a service. It is important for a salon to be receptive to customer feedback and address any problems in order to maintain customer loyalty and satisfaction.
Furthermore, a customer complained about the rushed and unclean nature of their pedicure experience at K-Nails. The focus on speed rather than thoroughness and the presence of other workers assembling furniture in the salon show a lack of attention to detail and a disregard for creating a relaxing environment for customers. This is a significant weakness as customers expect a certain level of cleanliness and attention to detail when they visit a salon.
In conclusion, K-Nails place has several strengths, including excellent and friendly service, talented staff, a comfortable atmosphere, and long-lasting manicures. However, there are also weaknesses, such as inconsistent quality, pricing issues, lack of attention to customer concerns, and an unclean and rushed experience. These weaknesses should be addressed in order for the salon to improve its overall reputation and customer satisfaction.
Best TL Reviews
I always receive excellent and friendly service from Julie and her team at K-Nails salon. It is a comfortable and relaxed atmosphere. My nails look fantastic each and every time plus they hold up forever.
Awesome staff. My daughter and I request Joe, for our nails he is great. Pays attention to detail. pedicure , I see Mai, I like her. She does great work. Everyone there is awesome.
My nail tech was so sweet and nice. I believe her name was Julie. She was so quick and smooth and I had a great conversation with her. My nails came out amazing! Definitely recommend.
Great service! Absolutely Love the gel manicure I got today! They took me in even when it was near closing hours, she was professional, she did not rush -despite the short time, polished every detail and did a great job!
they get one star my nails look HORRIBLE on the nails i got done and the person i went to has NO artistic skills at all the 1st pic is what i wanted and the 2nd pic is what i got i am NOT happy with it and if i could i would rate them 0 stars and they over charged me by $20-30 i paid 85 when i should have only paid $65-70
The only nail place I will allow to do acrylics. They don’t rush and I’ve always had a positive experience.
Went for a fill-in and asked that they fix a few nails that were lifting. Joe refused to even glue them, and said i could soak them off and get a full set, but it was already 30 minutes after my appointment that he started me. They are breaking the next morning.
Rushed through the pedicure, wasn't very clean inside, and other workers in the salon were assembling a cabinet in the middle of the pedicure area? It was more of a stressful experience than a relaxing one. While my toes look great, they barely removed dead skin or calluses and focused more on just getting you in, polished, and out the door as quickly as possible. Disappointed.
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K-Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 03:00 PM |
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