Quick Facts About Future Nails & Spa
Strengths:
1. Excellent nail work: Many customers praise the quality of the nail work done at Future Nails & Spa. The nail technician takes the time and effort to ensure that the nails are done perfectly and exactly as requested.
2. Affordable prices: The salon is praised for its affordability, making it a great option for customers who want professional nail services without breaking the bank.
3. Clean and beautiful setup: The salon is described as clean and beautifully set up, creating a pleasant and comfortable environment for customers.
4. Friendly and welcoming staff: Customers appreciate the friendly and welcoming nature of the staff, particularly mentioning their interactions with Anna and Lily. Personal connections and friendships have been formed, creating a positive and comfortable atmosphere.
5. Quick service: Several customers comment on the minimal waiting time, indicating that the salon efficiently manages its appointments and delivers prompt service.
Weaknesses:
1. Inconsistent customer service: While some customers rave about the friendliness of the staff, one reviewer mentions experiencing abhorrent and rude customer service. This suggests that the salon might have inconsistent customer service standards or that there may be some staff members who do not meet customer expectations.
2. Higher prices compared to competitors: A customer highlights that the prices at Future Nails & Spa are higher than other nail salons for similar services. This could be a potential weakness for the salon, as customers might prefer more affordable options.
3. Quality concerns: One customer mentions that the gel polish chipped the day after the fill, suggesting potential durability issues with the manicures provided. This could lead to customer dissatisfaction and a decrease in repeat business.
4. Rude staff member: A negative review specifically mentions a particular staff member who is consistently rude and unpleasant. This could reflect poorly on the overall atmosphere and experience at the salon, potentially deterring customers from returning.
5. Disappointing pedicure: A customer expresses disappointment with the quality of the pedicure, stating that it was a joke and that they could have received a better pedicure elsewhere. This highlights a weakness in the salon's ability to deliver consistently satisfying services across all treatments.
In conclusion, Future Nails & Spa has several strengths, including excellent nail work, affordable prices, a clean and beautiful setup, and friendly staff. However, the salon also faces weaknesses such as inconsistent customer service, comparatively higher prices, quality concerns regarding chipping polish, the presence of a rude staff member, and disappointing pedicure services. It would be essential for the salon to address these weaknesses in order to maintain and improve its reputation and customer satisfaction.
Best TL Reviews
I was so pleased with how the woman who did these for me took her time, going back over them to make sure they were her absolute best work and exactly what I asked for. I’ve had my nails done many times and many different places.. this one is by far my favorite! Not only was the experience great and painless (she was very careful with making sure not to make my fingers burn or cut my cuticles back too far), the price was so affordable! I highly recommend this establishment to all you ladies wanting the perfect set of nails. ????
This place by far is the best in Williamsport! They have been around for 9 years and have never disappointed me. Besides doing an amazing job on my nails (anything I request they do) sparkles, Ombré, etc.. I highly recommend this nail salon. It is clean and very beautifully setup.
I found their customer service to be abhorrent and rather rude. The whole process of the manicure was uncomfortable and the ending result was, to put it lightly, garbage that cost sixty dollars. Please save your money and go elsewhere.
The place is clean and I love Anna. I go with my grandmother and she gets Lily, we love them they are so friendly and make you feel at home. I've formed friendships with these ladies and I appreciate their hospitality with me and my grandmother.
Worst place ever. Been getting my nails done for 17 years. Just went Yesterday they charged me 55.00 which other places charge 35-38. All I had was a fill with gel polish — And they already chipped today !!!
My mom loves going here, so much so that she wanted to make sure that I post a review for her so that everyone knows how much she loves them. Today when she got her nails done, she had a woman named Jenny. She was super sweet and funny and my mom's nails looked so pretty when they were done! She wants to have her every time she goes back... lol. :) she also commented on how clean the place was and how they never make us wait too long. 10/10
I am revising the post I use to have on here. I had the wrong nail shop by accident.
I LOVE Future Nails. They are always so nice to me, they do my nails the way I want them and they turn out BEAUTIFUL!! I never wait that long once I come in for them to get started. I have had a pedicure done 2 times and I loved it!!!
This place is just horrible…. And the one lady second chair in from the desk is always so rude… it was against my better judgment to even go into this place but everywhere else was busy and my daughter had her heart set on getting her nails done… ohhhh that lady though ???? she’s just so dang nasty and rude!!! PS/ the pedicure I got was a joke, my son could have done a better job. Do yourself a favor and just go elsewhere… not even worth the money or headache
Place Pictures
Future Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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Location
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