Quick Facts About Sadoni Beauty Supply
Sadoni Beauty Supply seems to have both strengths and weaknesses based on the comments provided. Here is a detailed analysis:
Strengths:
1. Excellent service: One comment mentions that the service provided by the staff is excellent. This indicates that the staff members are attentive and helpful, creating a positive experience for customers.
2. Friendly and helpful staff: Another comment highlights that the staff and owner are nice and willing to assist customers if they need help. This indicates that the staff members are friendly, approachable, and willing to go the extra mile to support customers.
3. Customer service improvement: One comment acknowledges that the store has improved its customer service compared to previous experiences. This indicates that the establishment has taken steps to enhance their customer interactions, which is a positive sign.
Weaknesses:
1. Profiling and discrimination: One comment expresses dissatisfaction with the store's behavior of following customers around and making assumptions based on their race. This raises concerns about racial profiling and indicates a lack of trust and inclusivity in the establishment.
2. Price competitiveness: One comment mentions that the store's prices are higher compared to online alternatives. This suggests that Sadoni Beauty Supply may not offer the most competitive pricing, which could be a drawback for price-sensitive customers.
3. Billing errors: One customer mentions being charged for an extra item they did not purchase. This indicates a problem with accuracy in billing and could lead to customer frustration and dissatisfaction.
Opportunities:
1. Addressing discriminatory behavior: The comment regarding racial profiling provides an opportunity for Sadoni Beauty Supply to reassess its practices and ensure that all customers are treated with respect and fairness. Implementing comprehensive training and policies against discrimination can help improve the store's reputation and attract a more diverse customer base.
2. Expanding product selection: Although one comment mentions a decent selection of hair and other items, others express disappointment in not finding what they were looking for. Expanding the product range to cater to a wider variety of customer preferences and needs could attract more customers to the store.
3. Improving price competitiveness: With customers noting that prices are higher compared to online alternatives, Sadoni Beauty Supply could explore avenues to offer competitive prices. Negotiating better deals with suppliers or implementing price match policies could help address customer concerns and attract more value-conscious shoppers.
Threats:
1. Negative reputation: The comment expressing dissatisfaction with the store's treatment of customers based on race poses a significant threat to Sadoni Beauty Supply's reputation. In today's society, any form of discrimination can result in backlash and damage the store's image, leading to a loss of customers and potential legal issues.
2. Online competition: The comment mentioning cheaper prices online signifies that Sadoni Beauty Supply faces competition from online retailers. With the convenience and price advantages of online shopping, the store may need to find ways to differentiate itself and provide unique value to customers in order to stay competitive.
3. Customer trust and satisfaction: The comments mentioning billing errors and dissatisfaction with pricing indicate that Sadoni Beauty Supply needs to work on building trust and ensuring customer satisfaction. Negative experiences, especially when related to billing and pricing, can significantly impact customer loyalty and result in loss of business.
In conclusion, Sadoni Beauty Supply has strengths in terms of excellent service, friendly staff, and improvements in customer service. However, the weaknesses of discriminatory behavior, pricing, and billing errors pose significant challenges for the establishment. Addressing these weaknesses and capitalizing on opportunities such as expanding the product selection and improving price competitiveness will be crucial for Sadoni Beauty Supply to maintain a positive reputation and attract satisfied customers.
Best TL Reviews
Exelente servicio
Decent selection of hair and other various items. Staff and owner are nice if you need help with something.
They will follow you all around the store. Every black person does not steal. Why sell black product to a black consumer then think every black person is going to steal? Do not go here. There are other places with respectful workers and have lower prices then this place.
Always a great visit, friendly and helpful service, keep it up.....
Didn't find what I was looking for but the staff they are always helpful
Bought a really nice fanny pack with fringes for 30$
They must have had customer service training! The Asian fellow/ Manager of this place was sooo nice ..years before the establishment was not very talkative or friendly just the young lady in the try on hair / wig section...a little pricy for Indiana,most items were cheaper on line but a$30 mark up...?!
Came in and got 2 things but was charged for 3.
Place Pictures
Sadoni Beauty Supply Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
Other Places
14. Eastland Nails