Quick Facts About Star Beauty Supply
Star Beauty Supply place has several strengths and weaknesses based on the comments provided.
One of the strengths highlighted by customers is the friendly and helpful staff. Customers appreciate the fact that the staff at Star Beauty Supply place are approachable and willing to assist without being pushy. This is an important aspect of customer service as it creates a welcoming and positive shopping experience. In addition, the employees are knowledgeable about different braiding styles of hair and customers mention that they offer reasonable prices. This demonstrates that the store is well-stocked with a variety of options and caters to different customer needs.
Another strength mentioned by customers is the convenience of finding everything they need in one place. Customers appreciate that Star Beauty Supply place offers a wide range of beauty products, making it a one-stop shop for their beauty needs. This convenience factor can attract repeat customers and create a loyal customer base.
The cleanliness of the store is also mentioned as a strength. Customers appreciate that Star Beauty Supply place maintains a clean environment which adds to the overall shopping experience. Cleanliness can create a positive impression and suggest that the store takes pride in its appearance and the products it sells.
Another strength mentioned is the wide selection of products for natural hair. Customers mention that Star Beauty Supply place offers a good range of products for natural hair, from cheap to higher-end options. This shows that the store caters to a diverse customer base and recognizes the increasing demand for natural hair products.
However, there are also weaknesses highlighted in the comments. One of the weaknesses mentioned is the inconsistency in store hours. A customer mentioned that the store was closed despite following the posted schedule. This inconsistency can lead to customer frustration and inconvenience. It is important for the store to ensure that their posted hours are accurate and up to date to avoid disappointing customers.
Another weakness mentioned is the lack of color options for certain products. A customer mentioned that the store only had two colors to choose from for hair extensions. This limited selection may impact customer satisfaction, especially if customers are looking for a specific color. It would be beneficial for the store to expand their color options to cater to a wider range of customer preferences.
The lack of customer engagement is another weakness mentioned by customers. Some customers mention that they were not approached by staff during their visit and felt neglected. Engaging with customers can make them feel valued and increase the likelihood of making a purchase. The store should focus on training their staff to be more proactive in assisting customers and creating a welcoming atmosphere.
Lastly, there are customer complaints regarding pricing discrepancies. A customer mentioned that the price of a wig was different at the checkout compared to the displayed price. This suggests a lack of transparency and can lead to customer distrust. Stores should ensure that prices are accurately displayed and inform customers of any price changes before making a purchase.
In conclusion, Star Beauty Supply place has several strengths, including friendly and helpful staff, convenience, cleanliness, and a good selection of natural hair products. However, there are also weaknesses, such as inconsistent store hours, limited color options, lack of customer engagement, and pricing discrepancies. These weaknesses should be addressed to improve overall customer satisfaction and loyalty.
Best TL Reviews
Good people, friendly and very helpful never nagging. Many different braiding styles of hair to choose from and reasonable prices. One of my favorite beauty supply stores to go to.
I bought my new wig from here. They have good services. Good and prices.
Love this Beauty supply still the same neighborhood family and there customer service is AWESOME!HAS EVERYTHING U NEED IN 1STOP????????????????
Was here at 9:30 like their schedule says & it was closed, very inconvenient. Please fix your hours on google if they are incorrect.
Went in about a week ago and spent $272.00 on 22” 100% remy hair. I have had them in about a week. The hair got really dry and started breaking and clumping. I did a “burn test” to see it if was real and it melted and curled like synthetic hair. It was synthetic. I called the store and he stated with out a receipt or the package there’s nothing they can do to help me. I wasn’t expecting to receive fake hair for the price I paid. I am disappointed that they simply stated they couldn’t help me. The man stated that they have had this problem before acknowledging what I was saying but still said he couldn’t help me.
They did have a few hair extensions that I haven't seen in any other beauty supply stores but they only had like 2 colors to pick from. I was in the store for about 45min wasn't approached by anyone to see if I needed help
The way the security guy was acting I assume they get a lot of shoplifters
Maybe if the staff where a little more interactive with shoppers that wouldn't be as much of an issue
Shameful First and last time in that store. The wig I purchased had a price of $29.99 for human hair. I bought the mannequin head and asked for one from the back. I get to the front it’s $39.99! $10 more. They may have gotten away with the scamming no refunds/no adjustments had i NOT took a pic of the wig and sent it to a friend for opinion. Very sneaky!
This place is always clean and has friendly staff. The selection of products for natural is pretty good from cheap to higher end. The selection of weave hair is okay, considering the size of the store. The wigs selection is pretty good and I love how they order all kinds of colors too. Plus I never have to park too far away.
Star Beauty Supply Info
Amenities
Service options
-
In-store shopping
Health & safety
-
Safety dividers at checkout
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
15. Tango Nails