Quick Facts About Liz's NailSpa
Liz's NailSpa has received mixed feedback from customers, with both positive and negative experiences reported. In order to evaluate the strengths and weaknesses of the salon, we will examine the comments provided.
One customer mentioned a negative experience where their nails were not what they were supposed to be, and the staff tried to bully them into accepting it. This displays a weakness in terms of customer service and satisfaction. Another customer reported that their nails were ruined during the service, which is another indication of poor quality control or lack of attention to detail.
On the other hand, some customers expressed positive experiences. One customer mentioned that they received a great job on their nails, indicating a strength in terms of the quality of nail services provided. Another customer praised the salon for its cleanliness and adherence to appointment times, highlighting a strength in terms of hygiene practices and punctuality.
A few customers also commented on the pricing of the salon. While one customer felt that the prices were reasonable for the quality of work, another customer mentioned that they found the nails overpriced. This suggests that the pricing of the salon may vary in customer perception, which can be seen as both a strength and weakness depending on individual preferences and budget.
Several customers mentioned positive experiences regarding their pedicures. Some praised the pedicure service for being great and mentioned that their gel pedicures lasted well. These comments indicate a strength in terms of the quality of the pedicure services offered.
However, one customer mentioned a negative experience with the pedicure, stating that the technician used a cheese grater on their feet, resulting in raw heels and bruised tops of the feet. This shows a weakness in terms of the training and technique of the pedicure staff.
In terms of customer service, opinions varied. One customer reported terrible customer service, mentioning that the nail technician rolled her eyes when asked about applying color to the nails. This signals a weakness in terms of professionalism and friendliness. On the other hand, another customer praised the service as top-notch, indicating a strength in terms of customer satisfaction.
Another aspect that customers mentioned was the appearance of the salon. One customer described it as messy and run down, which is a weakness in terms of aesthetics and maintaining a clean and inviting environment.
In summary, Liz's NailSpa has both strengths and weaknesses. Positive aspects include the quality of the services provided, cleanliness, and punctuality. However, there are weaknesses in terms of customer service, pricing perception, and the appearance of the salon. Addressing these weaknesses could help Liz's NailSpa improve and provide a better overall experience for their customers.
Best TL Reviews
Came in with 4 full sets and one girl didn't like hers, they were not what they were supposed to be, but they tried bullying her Into just taking what they did, and then they told another girl her nails were dry when they weren't and it ruined her whole set! I
Total was 80, 70, and 60 and 60. Quite a lot of money, you would think they would appreciate that kind of money, but they just rushed us out and we're rude the whole time. Not going back
First off I do not recommend this place at all. I came in 1 days for a full set, and in that time, the guy did a great job on my nails…
Next day I came back and got a deluxe pedicure!!
Do not recommend it at all.
1st she used a cheese grater on my feet, and it rubbed my feet so raw that it split my heal and now I can’t walk, because of the pain. I did this to get ready for my birthday and I can’t even walk comfortably… then she did the massage and bruised the top of my foot because of how hard she pushed so many times. Then when I told her it hurt she laughed and kept doing it. Then went to the other foot and did the same thing.
I WILL NEVER GO BACK!
I WILL NEVER RECOMMEND
YOU RUINED MY BIRTHDAY!!
And you charged me a ridiculous amount for me to just get my tips paints and get bruised and have my heals raw from how terrible of service you provided!!
Got me in on short notice. Did a great pedicure. Will go back for sure.
It's always a good experience at Liz's! The best mani/peti you can find! Iv been coming here for about 3 years.
Terrible customer service. The nail lady literally rolled her eyes at me when I asked her if she was going to apply color to my nails like we had discussed. Is applying color now an uncommon service when getting your nails done? Very uncomfortable experience ????
They are super clean and respect appointment times. Decent prices, I have seen other reviews complain about overpriced nails but I am not sure to what they are comparing it to but I think its fairly priced for the quality and work. This is my go to place for nails in Yuma, I make the drive from El Centro every two or three weeks because they are worth it and my nails have never chipped or broke.
Service was top notch. I am from out of state and the gel manicure rivals any I have ever had done. The salon is clean and practices excellent Covid safety procedures. I highly recommend.
The place was messy and it looked a little run down. I got the dip powder with a French tip and the only nice thing is the shape. They look very dull, the clear coat started peeling off in a matter of days and my nails are chipping and lifting from the base of my nail and it’s only been a week. I’ve been getting my nails done for a long time now so I know what to expect.
I also got a pedicure and my only complaint is that the water was a little too warm and the guy only scrubbed my feet for a couple seconds. I got a gel pedicure and it came out nice and is still going strong.
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