Quick Facts About Imperial Nails LLC
Imperial Nails LLC, based on the comments provided, has several strengths that contribute to its positive reputation. Firstly, multiple customers praise the speed and efficiency of the staff. They mention that the salon works fast and takes care of customers quickly, allowing them to be in and out in no time. This highlights the salon's ability to accommodate a high volume of customers and provide timely service.
Another strength mentioned is the quality of the nail services offered. Customers comment positively on the no-chip "mood" nail polish, describing it as awesome. Additionally, one customer mentions that the acrylic nails from Imperial Nails LLC are nice and sturdy, making them less prone to breakage. This indicates that the salon can deliver high-quality nail services that meet the expectations of customers.
Several comments also highlight the skills and professionalism of specific staff members. One customer praises a particular nail technician for her excellent job with a pedicure, mentioning that she is gentle, careful, and patient. This suggests that Imperial Nails LLC has competent and skilled staff who can create a positive customer experience.
Customers also appreciate the cleanliness of the salon. One comment mentions that the environment is very clean, and another note's that the salon recently underwent remodeling, which improved its appearance. This indicates that Imperial Nails LLC prioritizes cleanliness and invests in maintaining a hygienic environment for its customers.
The salon's response to the COVID-19 pandemic is also regarded as a strength. Customers mention that the salon takes precautions by constantly cleaning and sanitizing, ensuring that everyone is seated six feet apart. This demonstrates the salon's commitment to ensuring the health and safety of its customers.
However, there are also several weaknesses that have been mentioned by some customers. One customer reports that the male owner of the salon does a rush job on nails, resulting in thin and easily breakable nails. This suggests that the salon may have issues with consistency in the quality of nail services provided.
Another customer expresses dissatisfaction with the lack of cleanliness observed during their visit. They mention that the pedicure tubs were not cleaned, and the waxing chair was not sanitized between customers. This raises concerns about the overall cleanliness standards and practices of the salon.
Additionally, one customer mentions that the prices may not be transparent, as they were raised without prior knowledge. This suggests a lack of clear communication regarding pricing, which can lead to customer dissatisfaction and confusion.
Furthermore, the comment about a male nail technician pretending to be experienced while still in training raises concerns about the salon's hiring and training practices. It suggests that there may be inconsistencies in the skills and expertise of the staff members, which can affect the overall quality of the services provided.
In conclusion, Imperial Nails LLC has several strengths, including fast and efficient service, high-quality nail services, skilled staff members, and a clean environment. However, there are weaknesses in terms of consistency in service quality, cleanliness standards, transparent pricing, and staff training. Addressing these weaknesses can contribute to enhancing the overall customer experience at Imperial Nails LLC.
Best TL Reviews
Update review 5/7/22
I went in there, there were 4 people waiting when me & my friend came in. They work fast, they took care of us quick & the person doing our manicure was super fast. We were out of there in no time.
I had the no chip "mood" nail polish!!!
It is awesome!!!
This is the 2nd time that the same girl takes care of me. (Don't know her name yet) She does an excellent job with my pedicure. She is gentle, very careful and patience. She does a great job!
I've had good and bad experiences here since I've been coming here as a kid with my mom. But as an adult coming here it's been not the best. I've been here 3 different times to get my nails done for my birthday. The acrylics are nice and sturdy so they won't break easily and if you want simple nails then you can come here because this place is cheaper than most. But if you want detailed work I wouldn't really recommend this place it'll be messy. And you need to make sure to ask for prices during the process cause they'll raise the prices on you, unless they only did that to me cause I look like a kid.
Been coming here for 4 years these are just some of the nails I’ve gotten done . Very clean environment they always get the job done! They recently remodeled and looks great !
Please do not waste your time or your money. The male owner does a rush job on your nails and they are paper thin. Every nail breaks within 2- 3 days.
The next day I called him after my nail broke, he said I could come back for a repair. When I arrived 3 other people returned for broke ???? nails.
The best male nail tech was at the door, now he is gone. They have another male sitting there pretending. He is in training trying to learn how to do nails.
Upon receiving a pedicure, I noticed they do not clean their pedicure tubs.
I noticed the wax chair is in back on side, I watched ???? her wax (5) customers. Never once did she clean anything.
They are great!!!! Big plus they're taking precautions with this covid-19 everything is cleaned and bleached down constantly. You have your own booth to seat in while getting your feet done everyone is 6feet apart.
They all do an excellent job!!! Make sure you get the salt and oil massage.... I love that they don’t rush on pedicures!’n
I never went to another salon. And a man did my nails he was great and the lady who did my feet. Omgoodness amazing thank you.
They were real informative I'm not one to get my nails done, but I will be regularly. I've went there two times and they've treated me well.
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Imperial Nails LLC Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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