Nice Nails

+1 704-473-0062

Open Today: -

Quick Facts About Nice Nails

Nice Nails place has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the establishment, let's break down the comments and examine the recurring themes and patterns.

Starting with the positive comments, it is evident that Nice Nails place has some strengths that customers appreciate. Firstly, several customers mentioned that they were able to get their nails done efficiently within a reasonable timeframe. This indicates that the salon is able to manage its appointments well and provide a quick service, which is particularly important for customers who are on a time constraint. Additionally, many customers praised the friendliness of the staff, highlighting their welcoming and pleasant demeanor. Friendly staff create a positive and comfortable atmosphere, making the overall experience more enjoyable for customers.

Affordability is another strength mentioned by some customers. Many people appreciated the fact that Nice Nails place offers competitive prices compared to other nail salons. Price is often a significant factor for customers when choosing a nail salon, so the affordability of Nice Nails place can attract budget-conscious individuals and make it an appealing option.

It is worth noting that there were some isolated instances where customers were satisfied with their nail art and overall appearance of their nails. This indicates that occasionally, the salon is capable of delivering a satisfactory job and meeting customer expectations.

Despite these strengths, there are several weaknesses that have been consistently mentioned in the comments. The most prevalent issue raised by customers is the poor quality of the nail service. Multiple customers complained about their nails being done poorly, with issues such as poor coverage, sloppiness, and nails not resembling the reference photo or desired outcome. These recurring themes suggest that Nice Nails place may have some inconsistencies in the skills and techniques of their nail technicians. Inconsistency in the quality of service can significantly impact customer satisfaction and loyalty.

Furthermore, numerous customers expressed dissatisfaction with the customer service provided at Nice Nails place. Some customers mentioned feeling rushed during their appointments, with their feet being soaked for a minimal amount of time, cuticles left untouched, and minimal attention to detail. These experiences suggest that the nail technicians may not prioritize providing a thorough and attentive service. Additionally, there were instances where customers felt ignored, indicating a lack of communication and engagement with the salon's clientele.

Another weakness highlighted by customers is the lack of professionalism and rude behavior exhibited by certain staff members. Instances of staff ignoring customer complaints, being rude, and even threatening to call the police are severe issues that can severely damage the reputation of the salon. It is crucial for a business to prioritize professionalism and ensure that all customers are treated with respect and courtesy.

In conclusion, the strengths of Nice Nails place include efficient service, affordability, and friendly staff. These factors can contribute to a positive customer experience. However, the recurring weaknesses of poor quality nail service, inconsistent customer service, and unprofessional behavior need to be addressed for the salon to improve its overall reputation and retain customers. It is crucial for the management to implement training programs to enhance the skills of their technicians and prioritize customer satisfaction and professionalism. By addressing these weaknesses, Nice Nails place can work towards becoming a consistently reliable and customer-centric establishment.

Best TL Reviews

Came on my lunch break and was out within an hour. Friendliest people and did a wonderful job on my nails! Efficient and affordable! I will be back!!

The lady who did my nails was super nice but my nails are horrible. They have poor coverage and are sloppy for gel nails.

This place has always been great. After getting my toes cut, feet soaked for only 30 seconds and not getting my cuticles done, just to be forced to pay I will never come back...

I came in with my mother to get Gel Pedicures. Our feet were in water for no more than 30 seconds before they were hurrying on our feet. My cuticles were not even taken care of and they barely scrubbed my heels.. after that, the lady doing my nails stopped to do someone else's and got a man to finish... he didn't know how to do a pedicure and kept restarting on my feet. The lady doing my mother's nails was doing the same thing and was taking frustration out on her.. we kept trying to leave and they were still trying to do our nails. We finally got up to leave and the manager started yelling at us, saying rude comments and threatening to call the police if we don't pay. NEVER GOING BACK!!

I just left from getting my Nails and toes done!! I love them so much!! The lady tutu who did my nails and toes was so nice and friendly! She did a great job! If you are looking for a nail place try here you will love it! Every one was really nice!

Didn’t do the reference photo I showed I wanted butterfly stickers on yellow nails and he didn’t charge me for the butterflies to put on, and I didn’t get them, left with cuts on my fingers from his drill, was rude and ignored me when I was trying to tell him that he messed up my nail and it was crooked. I would not recommend.

Poor customer service and my nails looked so bad that I went back and asked for them to be fixed. Even after that they still look like an amateur did them. The older lady that did my nails was not at all social and when someone would come inside they were not attentive to them. One lady that came in sat there for 10 minutes and no one spoke to her at all so she got up and walked out.

The prices are very decent compared to other places. They are very friendly and I love my nails and toes. They don’t charge extra for length, shape, or gel glitter like most places. I’ll be back to visit.

Great experience, nice friendly staff. People that I encounter often asked me where did I get my nails done and complimented how pretty they looked.

Their nail art is beautiful.