Quick Facts About Pearly Nail & Spa
Strengths:
1. Welcoming atmosphere: Many customers commented on the warm and relaxing atmosphere at Pearly Nail & Spa. The welcoming nature of the staff creates a positive experience for customers, making them feel comfortable and valued.
2. Personalized customer service: Customers appreciate that the owner and staff remember their names and make an effort to provide excellent customer service. This attention to detail shows that the staff genuinely cares about their clients and wants them to have a great experience.
3. Artistic style and creativity: Pearly Nail & Spa is praised for its artistic style and creativity in nail designs. Customers are impressed with the quality of the designs and the skill of the nail technicians in executing them.
4. Efficiency and timeliness: Several customers mentioned that the nail technicians at Pearly Nail & Spa are efficient and thorough in their work. They appreciate that their appointments are finished in a timely manner, allowing them to continue with their day.
5. Perfect nails and toes: Many customers commented on the consistently perfect results they receive at Pearly Nail & Spa. They appreciate the attention to detail and the high-quality service provided for both nails and toes.
6. Clean and relaxing environment: The cleanliness and ambiance of Pearly Nail & Spa are highlighted as strengths. Customers feel comfortable and relaxed in the spa-like setting.
7. Affordable prices: Customers appreciate the reasonable prices at Pearly Nail & Spa. The affordability of the services makes it accessible to a wide range of customers.
Weaknesses:
1. Booking availability: One customer mentioned that they were unable to get an appointment during their lunch break due to the salon being booked. This suggests that scheduling availability may be a weakness at Pearly Nail & Spa.
2. Lack of accommodation: One customer expressed disappointment in the salon's lack of accommodation regarding a specific service request. They were unable to get their nails filled and cut down, and the salon did not offer to remove the existing acrylic. This lack of flexibility may limit customer satisfaction in similar situations.
3. Inconsistent service: Although most customers have positive experiences, one customer mentioned that their visit was not up to par. They were turned away and felt that they were not treated well. This inconsistency in service quality could be perceived as a weakness.
4. Limited nail shape options: One customer mentioned that it was difficult to find a nail technician who could shape their nails the way they prefer. While this may not be a significant weakness for most customers, it could potentially limit the appeal of Pearly Nail & Spa to those specifically looking for coffin-shaped nails.
Overall, Pearly Nail & Spa has several strengths, including its welcoming atmosphere, personalized customer service, artistic style, efficiency, quality results, cleanliness, and affordability. However, weaknesses include limited booking availability, lack of accommodation in certain situations, inconsistent service quality, and limited nail shape options.
Best TL Reviews
I had heard so many good things about Pearly Nail & Spa and with her being so close to me I decided to try it out. I walked in and was greeted with a welcoming hello. The atmosphere is so warm and relaxing. She took her time doing my nails and shortened them to where I like them. It was easy to talk to everyone as they make you feel like you belong there. I was excited to be able to finally get a design on my nails as I have not been able to do so for a long time. I will be going there again and she will always have my business!!!
Ms. Karen here giving much love, gratitude, and respect to Pearly Nail & Spa!!! I have been enjoying their artistic style and welcoming space for about two years now because after my second visit I was highly impressed that the owner remembered me for she kindly greeted me by my name upon entering her salon. That kind gesture, along with her great creativity, compelled me to continue my nail care there. The owner and staff are extremely friendly, wonderful, and beautiful young women who really care about their clients with myself being one of them!!! They are brilliant at what they do and more importantly they seem to love their craft!!! I hope to continue to enjoy the fabulous services as well as the kind smiles they provide.
God Bless,
Ms. Karen
I tried to come in on my lunch break, but they were booked, so they got me scheduled for the same time the next day. They remembered my name, the nail tech was very thorough and efficient, and I was finished in time for my afternoon shift! My nails look amazing and I would highly recommend this salon. My gel mani was $35.
My nails and toes are always perfect, great customer service, love it there!
Walked all the way up there in the blazing sun. Just to be turned away. I just wanted to quickly get my nails filled and cut down. They tell me that they couldn't do it, because of the acrylic. So I asked Is it possible to just take them off. They told me no. Now I took my neice there for her birthday and they were much accommodating. I also try to recommend good business inside and out side of my neighborhood. Today wasn't one of them. I will definitely go somewhere else.
Definitely recommend. Clean & relaxing. Pedicure done exactly how I like. Great price. Norna was AMAZING. Small family owned & run company. I will definitely be coming back!
I’ve been searching for a nail tech for years but wasn’t able to find anyone to do coffin shape the way I like. I was recommended to Pearly by a friend and she shaped my nails so perfectly! The service was phenomenal. Staff was very friendly and professional. The quality of my acrylic was GREAT, none of my nails broke. I will definitely recommend!!!
Today was an awesome experience. I received a pedicure and Acrylic overlay on my nails. GEL polish on both and they came out so cute. Will be back every month. Thanx again.
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Opening Hours
Monday | 02:00 AM - 06:00 PM |
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Tuesday | Closed |
Wednesday | 02:00 AM - 06:00 PM |
Thursday | 02:00 AM - 06:00 PM |
Friday | 02:00 AM - 06:00 PM |
Saturday | 02:00 AM - 06:00 PM |
Sunday | Closed |
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