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Betty's Diner

(406) 883-1717
49779 US-93 Polson, MT 59860
Open Today: 07:00 AM - 03:00 PM

Quick Facts About Betty's Diner

Betty's Diner is a popular restaurant with several strengths, as mentioned in the comments. One of the strengths highlighted by multiple comments is the beautiful view of the diner from the parking lot. This adds to the overall experience and enhances the atmosphere for customers. Additionally, the friendly staff is seen as a positive aspect of Betty's Diner. Customers appreciate the welcoming and accommodating service they receive, which contributes to a pleasant dining experience.
Another strength of Betty's Diner is the quality of the food. While some comments express disappointment with specific dishes or ingredients, overall, the food is praised for being above expectations and not disappointing. The sweet potato fries are specifically recommended, indicating that certain menu items are standout choices. The classic diner food served is described as fast and tasty, making it a reliable choice for a quick meal.
Reasonable prices are also listed as a strength of Betty's Diner. Customers appreciate that the prices are fair, suggesting that the diner offers good value for the quality of food and service provided. This affordability is likely to attract both local customers and tourists visiting the area.
The cozy and cool atmosphere of the diner is another strength mentioned in the comments. Customers appreciate the classic diner ambiance, which adds to the overall experience. The atmosphere contributes to the overall positive impression of the restaurant and makes it an enjoyable place to dine.
Despite these strengths, there are several weaknesses that have been pointed out in the comments. One issue highlighted is the size of the diner. One customer mentions that it feels cramped, especially with a highchair taking up space. This suggests that the diner may not be spacious enough to accommodate larger parties or families with young children comfortably. This could potentially deter customers who prioritize spaciousness when choosing a restaurant.
Another weakness mentioned is the inconsistency in food quality. While some customers enjoyed their meals, others had negative experiences with undercooked or poorly prepared dishes. In particular, one customer had multiple instances of receiving burnt toast and poorly cooked hash browns, leading to frustration. The inconsistent cooking and lack of attention to detail are aspects that need improvement to maintain customer satisfaction.
Communication and customer service are also cited as areas of weakness. One customer had an argumentative interaction with a waiter, highlighting the need for better conflict resolution skills among the staff. Additionally, another comment mentions an incident where a customer reached out to the owner to share their negative experience but was met with resistance and a lack of willingness to address their concerns. This lack of receptiveness from the owner in wanting to improve the restaurant's performance is seen as a significant weakness and may deter potential customers.
In conclusion, while Betty's Diner has strengths such as a beautiful view, friendly staff, and reasonably priced food, there are notable weaknesses that need to be addressed. These include the small and cramped space, inconsistency in food quality, and poor communication and customer service. By addressing these weaknesses, Betty's Diner can improve and provide a more consistent and satisfying experience for its customers.


Best TL Reviews

This is the view right from the parking lot where we waited for our take out order. Beautiful. The girls were friendly, food was above expectations (highly recommend the sweet potato fries), and prices were fair!
Great view. Cool atmosphere. Very friendly staff. Food is classic, won’t change your life, but it definitely won’t disappoint.
Very small and cramped, we brought our son to this diner and the highchair took up a large space and people couldn't get through. I ordered Reese's Pieces pancakes and there were barely any Reese's Pieces in them, more like regular pancakes.
We were very impressed with our breakfast. The egg yoke looked watered down and tasted gross. The bacon and hash browns were good. I also asked for a 7up without ice an still got a full cup of ice.
Pretty cozy, really fast, classic diner food. Our server made new coffee for us. We stopped here to take a break and eat something before heading back home for the day. We'll probably go again at some point.
Visited this local diner and my boyfriend and I loved it. I wish we could have gone at least one more time, but we we're heading towards the glacier national park. Highly recommend. Amazing breakfast, staff, and atmosphere.
On the first visit the Denver omelet had maybe a spoonful of ingredients. The hash browns were over cooked and couldn't be eaten. I asked for better ones they came back fine. On my second visit I asked if I should order extra ingredients for my omelette since the first time there wasn't many in there and they said no that was just a fluke. This time The Omelette came just fine. But they had trouble with English muffin it was burned I asked if they could make me one unburned and it brought me one back lightly toasted an oversaturated in butter I had to take out spoonfuls. Kind of like warm bread. I asked if there was an in between and the waiter said there was not it was either overcooked or undercooked no in between. I believe there is a in between. On to my third visit. After ordering I could smell burnt toast and since the other two sets of customers we're already eating that was more than likely my friends toast I jokingly said sounds like your toast is burning. Once again I ordered the omelette it was fine my friends food was fine her hash browns were perfect and mine were pure white. So I asked if I could have mine like my friends crispy with white in the middle. The remake of the hash browns came back just right. The toast on the other hand was burnt black. I asked him if we could have some other toast and he argued with me and said it was not burnt I said it is bird she doesn't want to eat it I will pay for other toast can we have different toast please. He comes back and says I had a hard time making it I burnt the first set also. Basically agreeing that the first set was burnt as well at that point. This is the first time he showed his passive aggressive behavior. After going home I just got you this with my friend she was a waitress she said she would have never brought that under cook hash browns are burnt toast to our table she would have sent them back to the Cook before serving it to us. We talked a little more and figured I should reach out to the owner and share the experience so maybe she can improve it. I called and a waiter who served me answered at first he was willing to give my number to the owner and then he showed that passive aggressive behavior again and said that he did not want to give her that information and that he also did not want me to ever come into the restaurant again as I was nitpicking. Not willing to take that answer I called back a second time and talked to the waitress she said the owner did not want to talk to me. I find the inconsistent cooking the argumentative food staff and the lack of the owners wanting to improve these conditions one of the worst places I've been I would not recommend it to anyone until they are willing to improve these things.
2nd day of 7 year Anniversary trip. Stopped at Betty's diner. Many options to choose from. I chose the breakfast skillet. Considering the plates, price of food, and the atmosphere. I will give this a 3 star. Good low price, great classy atmosphere, service was fast. But the skillet had some me ingredients that wasn't cooked all the way. I could have easily cooked this myself at home. There was nothing unique about this platter. Maybe next time I will try a different dish.

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Betty's Diner Info

Amenities

Highlights
  • Great coffee
  • Great dessert
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
  • Wheelchair accessible seating
Popular for
  • Breakfast
  • Solo dining
  • Dinner
  • Lunch
Atmosphere
  • Casual
  • Cozy
Crowd
  • Tourists
  • Groups
Health & safety
  • Staff required to disinfect surfaces between visits
Dining options
  • Breakfast
  • Dessert
  • Dinner
  • Lunch
Service options
  • Outdoor seating
  • Takeout
  • Delivery
  • Dine-in
Offerings
  • Healthy options
  • Quick bite
  • Coffee
  • Comfort food
  • Small plates
  • Kids' menu
Amenities
  • Restroom
  • Good for kids
  • High chairs

Today

Opening Hours

Thursday 07:00 AM - 03:00 PM
Monday 07:00 AM - 03:00 PM
Friday 07:00 AM - 03:00 PM
Sunday 07:00 AM - 03:00 PM
Wednesday 07:00 AM - 03:00 PM
Tuesday 07:00 AM - 03:00 PM
Saturday 07:00 AM - 03:00 PM

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