TAYLORS EXPRESS

+1 225-869-1734

964 LA-3125, Gramercy, LA 70052 United States of America

Open Today: -

Quick Facts About TAYLORS EXPRESS

TAYLORS EXPRESS is a popular place for pizzas, coffee, and other snacks. However, based on the comments provided, there are both strengths and weaknesses that can be identified about the establishment.

Starting with the strengths, it is clear that some customers enjoy the products offered by TAYLORS EXPRESS. There are positive comments about their pizzas, with multiple customers stating that the pizza is good. This shows that the establishment has been successful in providing a tasty and satisfying food option for its customers. Additionally, one customer mentions that they love going to TAYLORS EXPRESS every day for pizza or coffee, indicating that there is a loyal customer base.

Another strength mentioned in the comments is the presence of a Ruffino's stand with snacks made in Louisiana. This is seen as a positive aspect by one customer, as it provides a unique and local food option. The availability of snacks like gator jerky, brisket jerky, and meat sticks adds variety to the menu and caters to different tastes. Furthermore, the mention of TAYLORS EXPRESS being one of the few walk-in places open late suggests that they offer convenience and accessibility to customers who may be looking for late-night snacks.

The comment about TAYLORS EXPRESS having friendly staff is another strength. Having friendly and helpful staff members can greatly enhance the customer experience. A positive interaction with staff members can leave customers feeling satisfied and wanting to return in the future. Additionally, the mention of workers at TAYLORS EXPRESS being wonderful further emphasizes the positive attitude of the staff members.

Moving on to the weaknesses, there are several comments highlighting poor customer service at TAYLORS EXPRESS. One customer mentions that the staff is horrible, as they don't answer the phone to avoid taking orders. This lack of responsiveness can be frustrating for customers who prefer to place orders over the phone. Another customer also states that they have experienced terrible customer service and have been put on hold only to be hung up on.

Continuing on the topic of the staff, there are comments mentioning that the workers at TAYLORS EXPRESS can be lazy or rude. One customer states that they have never seen a lazier group of people, while another mentions that sometimes the staff hangs up on customers when they call to order a pizza. This indicates a lack of professionalism and attentiveness on the part of the staff members, which can be a significant weakness for the establishment.

Furthermore, there is a comment suggesting that the staff is more interested in talking to their friends than in providing quality service to customers. This lack of prioritizing customer service can lead to dissatisfaction among customers and hamper their overall experience at TAYLORS EXPRESS.

In conclusion, TAYLORS EXPRESS has several strengths and weaknesses based on the comments provided. On the positive side, the establishment offers good pizzas and has a loyal customer base. The presence of a Ruffino's stand with unique snacks and friendly staff members are also strengths. However, TAYLORS EXPRESS faces challenges in terms of customer service, with complaints about staff members avoiding phone calls, poor responsiveness, and instances of rudeness. These weaknesses can potentially impact the overall satisfaction of customers and should be addressed by the management to improve the establishment's reputation and customer experience.

Best TL Reviews

pizza is ok but staff is horrible they dont answer the phone to avoid taking orders so you always have to go up to the store which is usually empty w guest and full of workers standing around gossiping

Love this place go there every day. To get pizza or a coffee

Terrible customer service, also when you finally do get them on the phone for an order they put you on hold then hang up on you.

The pizza is good but they NEVER answer their phone.

Pizza is good but the staff never answers and sometimes even disconnects the phone so they don't have to make them. I've never seen a lazier group of people in my life! Any review saying they have good customer service on here is FAKE.

Friendly staff. Plus they have a Ruffino's stand with snacks made in Louisiana (gator jerky, brisket jerky, meat sticks). They need to actually stick price tags on that stuff, though. One of the only walk-in places open late.

Pizzas are good. the staff could use some work. sometimes ya get the good ones answering the phone other times ya get the rude ones. they love to hang up on you when you call to order a pizza. hung on me twice on 6/3/21 around 6:50pm. dont appreciate it. And the pizza was wrong. More interested in talking to their friends

My favorite place for coffee, fuel and gambling. Wonderful workers.