Linda's Beauty Salon

+1 215-338-3378

8758 Frankford Ave, Philadelphia, PA 19136 United States of America

Open Today: Closed

Quick Facts About Linda's Beauty Salon

Strengths:

1. Excellent customer service: Multiple comments highlight the kind and friendly nature of the staff at Linda's Beauty Salon. This creates a positive and welcoming atmosphere for customers.

2. Skilled hairstylists: Several comments mention that the hairstylists at Linda's Beauty Salon do an amazing job with cuts, highlights, and other hair-related services. They are able to replicate desired hairstyles as shown in pictures, indicating their expertise and skill level.

3. Good communication and satisfaction guarantee: One comment mentions that Linda, the hairstylist, confirms the customer's satisfaction and does not rush them during the service. This indicates that the salon prioritizes clear communication and ensuring that customers are happy with their results.

4. Reasonably priced: Multiple customers mention that Linda's Beauty Salon offers reasonable pricing for their services, making it affordable for customers who may be on a budget.

5. Consistency in quality: One comment mentions that regardless of who works on the customer, they always do a good job. This indicates that Linda's Beauty Salon maintains a level of consistency when it comes to the quality of their services.

Weaknesses:

1. Credit card fee: One comment mentions that the salon charges an additional $2.50 fee for using a credit card. While this may not be a significant amount, it can be a inconvenience for customers who prefer to use card payments.

2. Negative customer service experience: One comment describes the customer service at Linda's Beauty Salon as the worst they have ever experienced. The owner blamed the customer for a previous incident and the poor customer service continued during their subsequent visit. This indicates a lack of professionalism and may deter potential customers.

3. Inconsistency in hairstylists' skills: One comment mentions that while the first experience was good, the second experience with a different hairstylist was terrible. The customer was unhappy with the haircut, indicating a lack of consistency in the skills of different hairstylists at the salon.

4. Uneven layers and dissatisfaction: One customer expressed anger and frustration over a haircut that was not done as requested. The hairstylist left the hair too short and with uneven layers, making it difficult for the customer to style. This suggests a lack of attention to detail and customer preferences.

Overall, Linda's Beauty Salon appears to have strengths in terms of excellent customer service, skilled hairstylists, reasonable pricing, good communication, and consistency in quality. However, there are weaknesses related to a credit card fee, negative customer service experiences, inconsistency in hairstylists' skills, and dissatisfaction with haircut results. These weaknesses should be addressed in order to improve customer satisfaction and strengthen the reputation of the salon.

Best TL Reviews

I love this place and the ladies that work here and own it are great! Very kind and friendly. They actually cut my hair the way I asked them. Highly recommend.

I had a great experience at this salon; I showed the hairstylist a picture of how I wanted my highlights to look like and she did an amazing job! The results turned out looking exactly like the image. She was also very friendly. Overall, I was very pleased with the results and I definitely would visit again.

Good experience was kind to me and my mother will be back soon. They do charge 2.50 if you use card though so bring cash

Worst customer service in my life!.

Owner told me to leave and blamed me for her employee cutting and making me bleed last time.

I decided to give them another chance and the customer service was just as terrible. Never been treated this awful getting a hair cut.

Go somewhere else

I always go to Linda who does a very good job of cutting my hair to my requests. She does not rush me and confirms that I am satisfied. Linda does not talk too much to most guys that I notice, but she has gotten much better. She is a nice and pretty lady.

The first time was good with the lady of brown hair, but this second time she wasn't and the blonde lady did the worst haircut in my life, I am so angry because I told her I wanted it the same length and she left it so short and with such uneven layers that it was difficult for me to make a ponytail and that all the hair would grab, horrible don't cut your hair with her.

Very reasonable pricing & you get a great haircut. I've only gotten a haircut & my eyebrows waxed here but I've been coming for years. They always do a good job no matter who works on you. Walk ins welcome.

They are always nice, professional, and reasonably priced.