Quick Facts About Petsense
Petsense Place, based on the comments provided, seems to have several strengths and weaknesses. Let's analyze them in detail.
Strengths:
1. Friendly and Knowledgeable Staff: Multiple comments mention the friendly and knowledgeable staff at Petsense Place. This creates a positive and welcoming atmosphere for customers, enhancing their shopping experience.
2. Loyalty Program: Petsense Place offers a loyalty program where customers can earn a free bag of dog food after purchasing nine bags. This incentivizes customers to continue shopping at the store and rewards their loyalty.
3. Pet Adoption: The store participates in pet adoption programs, demonstrating their commitment to finding homes for shelter animals. This community involvement is appreciated by customers who support animal welfare.
4. Welcoming to Pets: Petsense Place is described as a pet-friendly store where customers can bring their dogs during shopping visits. This accommodation sets them apart from larger establishments that may not allow pets.
5. Good Grooming Services: Customers praise the grooming services at Petsense Place, highlighting the patience and skill of the groomers. The dogs are said to look like "superstars" after grooming, with well-maintained coats, pleasant scents, and perfectly trimmed nails.
6. Pleasant Shopping Experience: Several comments mention the pleasant shopping experience at Petsense Place. The store is described as having a calm and relaxed atmosphere, which is appreciated by customers who prefer a less crowded or hectic environment.
Weaknesses:
1. Price Increase for Grooming: One customer expressed disappointment with the increased grooming prices at Petsense Place. The comment suggests that the cost of basic grooming for a small Chihuahua had doubled compared to previous rates. This could be a deterrent for price-conscious customers.
2. Price Comparison Check Needed: Another comment advises customers to check prices before making a purchase at Petsense Place. Although prices are mentioned to be similar to Petsmart, it is essential to ensure that customers are getting the best value for their money.
3. Limited Pet Options: While it is appreciated that Petsense Place offers grooming and products for different pets, it is not specified whether all types of pets are catered to. Customers with more exotic pets may find a limited selection at this store.
In conclusion, Petsense Place has several strengths that contribute to its appeal, including friendly and knowledgeable staff, loyalty programs, pet adoption services, accommodation for pets, and positive grooming experiences. However, there are some areas for improvement, such as addressing pricing concerns and expanding the range of pet options available. Overall, Petsense Place seems to provide a positive shopping experience for pet owners, focusing on customer satisfaction and community involvement.
Best TL Reviews
The staff is so very friendly and knowledgeable. Also if you buy nine bags of dog food you get the tenth free kind of a no-brainer for someone who wants to feed their dogs better food so they pay a premium price and nowhere else offers that. My daughter and I go to visit the animals all the time and the staff are always so nice to us.
People were super friendly and we were in and out with what we need. Got three bettas, tank and all the fixings for about $60. Bettas are half moon and soooo pretty.
Horrible experience. Grooming prices doubled to
$54 to do a basic wash for a small Chihuahua. Now I'm going to PetSmart for only $22. I complained to manager Sue. I hope MGR can change it back. Be sure to check prices
They offer a military discount, a decent rewards program and prices are similar to petsmart. Plus they donate to local shelters so it's a win win all around.
I love this store. The staff are great and friendly. They take good care of my 100lbs fur baby. Pricing is great and he always leaves smelling good and nails nice and trimmed. Great selection on food and animal items.
I always bring the pups when we shop here and they are welcomed everytime!! They also have an awesome program you buy 10, get 1 free with dog food. That's huge! Thank you for everything
Very nice store, good staff, average price, not the hussle & bussle of the bigger stores in the bigger city's. Pet adoption, doggy salon, for many different pets. Very pleasant experience ☺️.
Dogs looked like superstars. Groomer was really patient with me having to dig around for their rabies certs. Dogs smelled great, fur was extremely soft and nails were perfect. You can see them grooming through a window in the back which is fun. We came to pick them up as my dog was getting brushed out. He saw us through the window and smiled. :)
Place Pictures
Petsense Info
Amenities
Service options
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Curbside pickup
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In-store pickup
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In-store shopping
Health & safety
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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