Quick Facts About L A Nails
L A Nails Place has received a range of comments, both positive and negative, which provide insights into the strengths and weaknesses of the salon. While some customers have had satisfactory experiences and appreciate the affordable prices and good service provided by the family-run business, others have had extremely negative experiences, citing poor customer service, shoddy nail work, and expensive prices.
One of the main weaknesses of L A Nails Place, as noted by multiple customers, is their poor customer service. One reviewer mentioned that the assigned staff member was watching a Facebook video instead of providing attentive service. This lack of attention and annoyance towards customers was a common theme among negative comments. Additionally, another customer complained about having to wait for an hour and a half without being informed about the wait time, which suggests a lack of communication and consideration towards customers. Ultimately, these poor customer service experiences can lead to dissatisfaction and discourage customers from returning.
Another weakness of the salon, as mentioned by multiple customers, is the quality of their nail work. Several reviewers mentioned issues such as peeling nail polish, uneven polish application, and poorly executed French manicures. One customer specifically mentioned that their gel nails started lifting within a few days and had to be fixed by another salon. This inconsistency in the quality of their nail services suggests a lack of attention to detail and skill among the staff members. These issues with nail work can significantly impact the overall satisfaction and value for money for customers who expect durable and well-done nail treatments.
In terms of pricing, many comments indicated that L A Nails Place is expensive compared to other options in the area. One reviewer mentioned being disappointed by the high prices, especially considering the subpar quality of the nail polish application. Pricing is an important factor for customers, and if they feel that the services offered do not justify the cost, they may be inclined to seek alternatives.
On the other hand, there are some strengths to highlight about L A Nails Place. Some customers have had positive experiences, mentioning that they have been visiting the salon regularly and have never experienced any issues. These customers appreciate the reliability and consistency of the service, particularly for gel nails, pedicures, and eyebrow waxing. The fact that they have returned multiple times suggests that the salon has built a loyal customer base. Additionally, the comment about it being a small family business and the mother and son taking care of the pedicure indicates a personal touch and potentially a more intimate and friendly atmosphere.
In summary, while L A Nails Place has some loyal customers who have had positive experiences, the negative comments highlight significant weaknesses in their customer service and quality of nail work. The lack of attention, poor communication, and subpar nail services can greatly impact customer satisfaction and deter potential customers. Additionally, the higher prices compared to other salons and the issues with the durability of the treatments add to the overall negative perception of the salon. If L A Nails Place wishes to improve its reputation and attract more customers, addressing these weaknesses is crucial.
Best TL Reviews
Very poor customer service. I went in for a pedicure and was one of 2 people present. The lady assigned to assist me, was watching a Facebook video. Several minutes after I was seated, she brought the phone over and set it up to continue to watch her movie/video and then greeted me. She acted annoyed I was even there. Asked me what color I wanted and then was even more annoyed I did not have one. She has not given me the colors to choose from. During the pedicure she watched her video and did a very poor job. I chose the package that had callous remover. I did not get it. She declined to use it (I still paid for it.) the package also included a leg massage. If it lasted 90 seconds for both legs, I might be exaggerating. The polish was done extremely poorly. The paint was left over the nails. I gently pointed this out and explained it would peel if not corrected. She acted very annoyed I requested she fix it. The polish is spotty and uneven. The whole experience was very unsatisfactory especially for choosing a deluxe package. I highly suggest you not waste your time. There are many other quality nail salons in the area.
I got my nails and feet done. I was satisfied.
It was way too expensive and my nail polish started peeling the very next day the picture below is 2 Days later I would never go there again and I don't recommend anybody else go there the last picture was the day it got done and as you can see it wasn't that good to start off with it's just the worst place I've ever been too
Little family business, mother and son took care of my pedicure! Great prices.
I have been coming here for the past year and a half and I love it. I’m very particular about how my pedicures and nails are done and I never have to check behind them at all. My girls and I come at least once a month or every other month and never had any issues. We always get gel nails, pedicures and I get my eye brows waxed.
NO NO NOOOO. Do not go here! I have gone here a couple of times due to convenience. And it turned out to be a horrible decision. Got my eyebrows waxed and I had to wait an hour and a half nobody told me how long it was going to take. And the lady burned my eyebrows. The entire outline of my eyebrows were bright red for two days. I’ve gotten my nails done here as well due to convenience and they couldn’t even line a French manicure properly. And when corrected or asked to fix it they got an attitude. Just don’t do it. There are plenty of other places to go to just not this place. I can’t describe enough the strongest smell of nail polish remover no fans going there’s nail clippings all over the floors and it’s just gross. Once I started putting all of these together I realize it’s time to find a new place.
If I could give negative stars I would. I got my nails done on Wednesday(full set gel nails) by Sunday two had lifted. I left for vacation that Monday and two more had lifted and the paint on all of them was fading. I had to pay someone in Mexico to fix the 4 nails that were messed up. Would never use again or recommend. Oh and the paint on my toes was chipping next day.
They take care of me good.yes sometime u have to weit.because they bussy.
Place Pictures
L A Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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