Westlake Market

+1 530-747-4500

1260 Lake Blvd, Davis, CA 95616 United States of America

Open Today: -

Quick Facts About Westlake Market

Westlake Market Place, located in West Davis, has received mixed reviews from customers. While some customers praise the market for its inventory, staff, and customer service, others have had negative experiences with expired products and a lack of freshness in certain items. In order to understand the strengths and weaknesses of the market, let's delve deeper into the comments provided.

One customer mentions visiting the market at least twice a day and has noticed an improvement in inventory since new ownership took over. This suggests that the market has been successful in expanding its offerings and meeting the needs of customers by stocking a wide variety of products.

Another comment highlights Westlake Market as a convenient option for last-minute groceries. This is a strength because it shows that the market caters to customers who may have forgotten to purchase essential items during their regular grocery shopping trips. Providing a convenient solution for customers' immediate needs is a positive aspect of the market.

However, a few customers have expressed concerns about the lighting in the market, stating that it is dim. This can be seen as a weakness since proper lighting is important for customers to navigate the store comfortably and locate the products they need. Improving the lighting conditions should be considered to enhance the overall shopping experience.

One customer specifically mentions the excellent customer service provided by an employee named Cande. This is a definite strength for Westlake Market as customer service plays a vital role in customer satisfaction. Cande's friendly demeanor and kindness have left a positive impression on the customer, prompting them to express their intention to return. Delivering exceptional customer service is crucial for establishing a loyal customer base.

On the other hand, a customer highlights a decline in the quality of the market, stating that it is now filled with expired products and has started to resemble a Tabasco/liquor store. This is a significant weakness for Westlake Market as hygiene and quality control are essential in the grocery retail industry. It is important for the market to address this issue promptly in order to regain customer trust and maintain a high standard of products.

Another comment mentions that while the market offers most of the things customers would like to see and buy, the quality of the produce is not the highest. This can be considered a weakness as fresh produce is an important aspect of a grocery store. Customers rely on stores to provide them with fresh and good-quality produce, so it is crucial for Westlake Market to improve in this area.

However, the same customer acknowledges that the market has a nice beer selection with local and regional favorites. This can be seen as a strength since offering a variety of beers appeals to a specific demographic and can potentially attract customers who are interested in trying local and regional brands.

One customer points out that the prices at Westlake Market are high, even for California standards. This is a weakness as competitive pricing is important for attracting and retaining customers. The customer also mentions the lack of competition in the neighborhood, which may be a contributing factor to the high prices. To improve in this area, the market should consider adjusting their pricing strategy to remain competitive.

Another positive aspect highlighted by a customer is the variety of exclusive items available at Westlake Market. Offering unique and hard-to-find items is a worthwhile strength as it gives customers a reason to choose this market over others. Having exclusive products can create a sense of differentiation and attract customers looking for something special.

Finally, a customer suggests introducing a game for children to keep them occupied while their parents shop. This is a creative suggestion that can be seen as a potential strength. By adding a fun element for children, the market can create a more enjoyable experience for families and potentially encourage parents to spend more time and money in the store.

In conclusion, Westlake Market Place has several strengths and weaknesses based on the comments provided. Some of its strengths include a diverse inventory, convenient last-minute options, excellent customer service from certain staff members, and a good selection of exclusive items. However, the market also faces weaknesses, such as a dim lighting environment, issues with expired products and freshness, high prices, and a perceived lack of competition. By addressing these weaknesses and building on their strengths, Westlake Market has the opportunity to improve and better serve its customers.

Best TL Reviews

West Lake Market is a must. I visit this place at least 2 times a day and have slowly watched it gain inventory since the new ownership. The crew is awesome! Love this place

Westlake Market in West Davis provides a nice option for last minute groceries.

Lighting is a bit dim, and staff are hit or miss. Checkout clerk barely paused using their cell phone to ring up customers, but there wasn't much of a wait

Great customer service by Cande. He knows how to treat customer well by his kindness. I will for sure go back. He had a big smile on his face and was super friendly.

Used to be a great market but now it’s all expired products not a great service and started to look more like a Tabasco/liquor store

Good neighborhood grocery with most things one would like to see/get. Produce are not the highest quality but certainly one can cook something good with them. Typically I avoid buying meats here. Perhaps a perception issue but sometimes they don’t look fresh. They do have a nice beer selection with some local and regional favorites.

Pro: Nice, clean, spacy. Selection is not bad - can't say it can't be better though.

Con: Prices are high, even for California. Definitely enjoys lack of competition in the neighborhood. If you're stocking up for a week, it's well worth to go extra 10-20 miles.

Awesome market. For the limited space they stock quite a bit of variety. It’s also pretty easy to find exclusive items that are hard to find in other areas of California

Janette is great! She’s so helpful and friendly. My girls love pushing the children’s shopping cart to help me. They enjoy the stickers she gets when we are done shopping. I have a suggestion. Maybe hide some sort of big toy in the store so that kids can busy themselves looking for it and moms can shop in peace. And change the location of the toy weekly. If they find it, they can “earn” a sticker.