Kathy's Nail Salon

+1 410-754-6066

4002 Hayman Dr, Federalsburg, MD 21632 United States of America

Open Today: -

Quick Facts About Kathy's Nail Salon

Kathy's Nail Salon has received mostly positive feedback from customers. The first comment commends the salon for providing affordable nail care without compromising on quality. This suggests that one of the strengths of Kathy's Nail Salon is their competitive pricing, which allows customers to receive high-quality service at a reasonable cost. The positive remarks about the staff being kind and taking their time to ensure the best treatment showcase another strength of the salon - excellent customer service. This dedication to providing a positive experience for customers is a significant advantage, as it creates a loyal customer base and positive word-of-mouth.

The second comment highlights specific staff members, such as Kim, Amy, Ricky, Harry, Richard, and Richard's daughter, implying that the salon employs skilled individuals who are capable of delivering excellent nail care services. This can be seen as a strength, as having talented and experienced staff enhances the reputation and quality of the salon.

The third comment expresses satisfaction with the service received. The customer appreciates that the salon was able to accommodate them without an appointment, and they were pleased with the price and the quality of the work done. This indicates that one of Kathy's Nail Salon's strengths is their ability to cater to walk-in customers promptly and efficiently. Additionally, the fact that they did not overcharge for fixing the nails demonstrates their fairness and integrity.

The fourth comment mentions the customer's positive experience of calling ahead and having a manicure and pedicure done by Amy in a timely manner. This suggests that the salon is well-organized and efficient in managing appointments, which is a strength. The customer's intention to return in the future further showcases the salon's ability to leave a positive impression on customers.

The fifth comment expresses satisfaction with the service provided by Amy. This positive experience supports the notion that the staff at Kathy's Nail Salon possess excellent technical skills and expertise. It also reflects the salon's strengths in providing services for special occasions, as the customer specifically mentions getting their toes done for the Fourth of July.

However, the sixth comment offers a different viewpoint, stating that the customer's gel full set did not last more than two days before several nails broke off. This negative experience highlights a potential weakness of Kathy's Nail Salon - issues with the durability of their nail enhancements. This is a concerning aspect, as customers expect their nails to last for an extended period, especially when paying for a gel full set. Additionally, the comment claims that the salon has rude staff and experiences long wait times, which may indicate weaknesses in customer service and operational efficiency.

The seventh comment reiterates the disappointment of another customer, expressing dissatisfaction with their choice to try Kathy's Nail Salon. This negative review indicates that the salon may have room for improvement in terms of meeting customer expectations.

In conclusion, Kathy's Nail Salon has a variety of strengths, including affordable pricing, excellent customer service, skilled staff, and efficient appointment management. Despite these positive aspects, the salon may need to address weaknesses such as durability issues with nail enhancements, rude staff behavior, and long wait times. By addressing these weaknesses and building upon their strengths, Kathy's Nail Salon can continue to improve and provide excellent nail care services to its customers.

Best TL Reviews

We love Kathy's! Affordable nail care that in my opinion outshines most others locally, that even charge you twice as much! The staff is always kind and takes their time to ensure that you get the best treatment possible. I can honestly say that I've never once been disappointed with the end result with my nails nor had a bad experience there. They are my "go-to" shop for excellent service!

I Love It There! Kim, Amy, Ricky, Harry, And Let's Not Forget Richard And His Daughter. They All Are The Best! But My Girl Kim Keeps These Nails Fly...

I was very happy. I walked in and they were able to take me. Amy did an amazing job!! Everyone was super friendly and the price was great. They even had to fix two nails and didn't over charge me. If I lived closer this would be my go to nail place.

They do great work

Great experience! I called ahead to find out a good time for coming for a manicure & pedicure. Got there and Amy was waiting for me - did a super job on my toes and fingers and only took an hour. I will definitely be back!!

I had a very good time, Amy is outstanding! This picture was taken after she did my toes for 4th of July

Got an gel full set was told it would last longer 2 days later not 1 not 2 but 4 of my nails had broken off. They have rude staff and long wait times, I've been about 3 times due to them being close to home but won't be going back. Nail Design in Cambridge,MD is the best. nails lasted longer than 3 weeks. Go there so much better customer service there as well

Was not happy. Thought I would try somewhere new and was disappointed. Will not be returning.