Quick Facts About Simply Nails
Simply Nails place has several strengths that are highlighted in the comments. One strength is the friendly atmosphere and sense of humor that customers experience when they visit. This creates a welcoming and enjoyable environment for customers, making them feel comfortable and relaxed during their appointment. The friendly atmosphere also contributes to the positive experience customers have, as it adds to the overall satisfaction.
Another strength of Simply Nails place is the quality of their work. Customers in the comments mention that they loved how their nails turned out and were happy with the results. The fact that the quality of work is just as good or even better than other shops at a great price is a significant advantage for Simply Nails place. This allows customers to receive top-notch service without breaking the bank.
Furthermore, the cleanliness of the building is appreciated by customers. One comment specifically mentions that the building was clean, indicating that hygiene is a priority for Simply Nails place. This is crucial in a nail salon as customers want to ensure that proper sanitation measures are in place to avoid any health risks.
Additionally, the level of customer service seems to be a strength of Simply Nails place. Most of the comments praise the staff for their kindness, professionalism, and ability to accommodate clients. The fact that they try to accommodate clients even without appointments is a notable aspect as it shows flexibility and a willingness to go the extra mile for customer satisfaction. The positive experience with the staff creates loyalty among customers, as mentioned in one comment where they have been using their services for 7 years.
Despite these strengths, there are a few weaknesses mentioned in the comments. One customer mentions that Simply Nails place is cash only, which can be inconvenient for some people who prefer using other forms of payment such as credit cards. This limitation may deter potential customers who do not carry cash regularly, particularly in today's predominantly cashless society.
Another weakness highlighted in a comment is the lack of customer service. While most customers mention friendly and professional staff, one comment brings up the issue of customer service lacking. This suggests that there may be inconsistencies in the service quality, with certain clients experiencing a less satisfactory level of service.
Furthermore, another weakness is the time management issue mentioned by one customer. They state that what should have been a 45-minute appointment took 1.5 hours. This indicates a lack of efficiency in terms of the appointment scheduling and management, which can be frustrating for customers who have time constraints or other commitments.
Lastly, one comment mentions that the nail technicians jump between clients, with the customer having had three different technicians during their appointment. This can lead to a lack of consistency in the service provided, as each technician may have their own technique or approach. Some customers may prefer having a dedicated technician during their entire appointment to ensure consistency and familiarity.
In conclusion, Simply Nails place has several strengths that contribute to its positive reputation. These strengths include the friendly atmosphere, quality of work, cleanliness, and overall customer service. However, there are a few weaknesses that should be addressed, such as the cash-only policy, time management issues, and inconsistencies in customer service. By addressing these weaknesses, Simply Nails place can further enhance its strengths and provide an even better experience for its customers.
Best TL Reviews
Friendly atmosphere, lots of laughs! I would definitely recommend. Great price compared to other shops for just as good or even better quality
I loved how my nails came out and the people were so nice. The building was clean too. I will definitely go there again.
Great place to get pampered. Love the job they do on my nails, they never disappoint.
Great experience with a knowledge staff. They were able to do exactly what I wanted. Marie did amazing! They are cash only which is a bit inconvenient.
Great place good prices they do good job
I went close to closing at Christmas time & they were so kind & filled my nails. They are professional & courteous
Customer service was lacking.
Nail techs jump between clients, I had 3.
What should have been a 45 minute appointment took 1.5 hours.
When voicing displeasure, was told they work as a team and If I didn’t like their service to not come back.
Staff here is friendly, but professional. Skilled, quick technicians and they always try to accommodate clients, even without appointments. Relatively convenient hours with after work and Saturday appointments too. Have referred many clients here and we continue to use their services, 7 years now! (Since moving to West Point) Dont let anyone else touch our nails, feet or waxing needs!
Simply Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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