Quick Facts About Blue Sky Nail Salon
Blue Sky Nail Salon has received a mix of positive and negative comments, highlighting both strengths and weaknesses. In this analysis, we will explore the different aspects of the salon based on the comments provided.
One of the biggest strengths highlighted by QUINN's comment is the skills of the nail technicians. QUINN has been a loyal customer for three years and praises the amazing service she receives. This suggests that the nail technicians at Blue Sky Nail Salon are highly skilled and capable of providing excellent nail services. This is further complemented by the comment from the customer who had a pleasant experience with the volcano pedicure, indicating that the salon offers a range of quality services.
Another strength of Blue Sky Nail Salon mentioned in the comments is the friendly and welcoming environment. QUINN specifically mentions feeling at home and being greeted with a warm smile. This indicates that the salon has a positive and inviting atmosphere, which can significantly enhance the overall experience for customers. Feeling comfortable and welcomed can make a big difference in how customers perceive the salon and the service they receive.
In terms of weaknesses, there are several comments that point to issues with customer service and professionalism. One customer describes an extremely rude and unprofessional encounter with a nail technician who yelled at them when they expressed dissatisfaction. Another customer highlights the lack of communication and professionalism when they waited for a long time without any updates or apologies for the delay. These comments indicate a significant weakness in how the salon handles customer interactions and concerns.
There are also comments that focus on the quality of the services provided. One customer mentions being nicked twice with the drimmel and being allowed to leave with sns powder all over their hands. Another customer complains about the poor quality of the manicure and pedicure, stating that it only lasted for three days. These comments highlight weaknesses in the attention to detail and the overall quality of the nail services provided at Blue Sky Nail Salon.
Another weakness mentioned is the confusion and errors in understanding customer requests. One customer states that they repeatedly asked for a basic pedicure and a gel color change but the technician constantly misunderstood and even became rude when corrected. This shows a lack of attentiveness and professionalism in the staff, leading to dissatisfaction among customers.
In terms of location, there is a positive comment about Blue Sky Nail Salon being part of a shopping center where customers can spend a full day pampering themselves. This highlights a potential strength of the salon's location, as it is convenient for customers who are looking to engage in multiple beauty and self-care activities.
To summarize, Blue Sky Nail Salon has strengths in terms of skilled technicians, a friendly and welcoming environment, and the potential convenience of its location. However, weaknesses are evident in the areas of customer service, professionalism, quality of services, and attention to detail. These weaknesses can have a significant impact on the overall customer experience and their likelihood of returning to the salon. It is important for Blue Sky Nail Salon to address these weaknesses and improve their customer service and service quality to ensure customer satisfaction and loyalty.
Best TL Reviews
QUINN is the absolute best . Her skills are amazing been coming here for 3 years. The service makes me feel like home. I am always welcomed with a warm smile. Just being around genuine people make all the difference. Thank you all for such amazing service you guys never missed a beat!! QUINN I LOVE MY NAILS AND FEET.. soo does my hubby.. Thank you..!! BRING CASH TOO TIP THEM THEY DESERVE EVERY IT MORE!!!
I never leave reviews but this experience from this nail salon was so rude and unprofessional. I booked ahead of time and waited a while before getting seated then once I was seated she put my hand in nail polish remover and I waited an hour until I got some service than I asked how much longer do you think till someone will work on my nails and then she proceeded to yell…. at me “ Well you took your hand out bowl” and I said i’ll go somewhere else that’s fine and she said “Go “.
I scheduled an appt for a full set at 6pm. I showed up around 5:55 for my appointment and was sat down at a nail seat and told to pick out my color. I picked out my color and sat down for 30 minutes. Nobody said a single word to me, apologized for the wait, or updated me on when someone would start on my nails. I started to become impatient after 30 minutes and was finally told that someone would get started on my nails in 10 minutes. Well around 20 minutes passed and nobody addressed me. I got up to leave and all of the sudden someone was ready to do my nails. This was at least 50 minutes after my appt time. So, I left, and not much was said. I had plans and had to cancel my appt after waiting an hour. I understand that holidays can be busy and they may have been understaffed. I really would have appreciated honesty and professionalism but received not even the bare minimum of a conversation or apology for them not scheduling correctly. I would have just really appreciated had they let me know they were behind and it would be about an hour once I walked in for my appointment. I would have understood and not wasted my time sitting there for an hour without being helped. I don’t recommend this place.
I've been here many times and it's been just okay in the past but today was awful. The lady nicked my finger twice with the drimmel, and let me leave with sns powder all over my hands. I won't be back.
I was a walk in yesterday afternoon and got the volcano pedicure. It was Amazing!!! Didn’t realize I also got a shoulder rub, so that was a pleasant surprise.
I usually come here all the time one of their regulars. Today however I went in for a pedi and a gel color change for my hands. They asked me 1,000 times what I wanted. I KEPT SAYING BASIC PEDI AND A GEL COLOR CHANGE. The pedicure was alright. Not great but not as bad. When I went to sit down to do a color change for my hands the lady started taking out all the stuff needed for a manicure. I said I only want a color change. Right as soon as I said it this lady got a horrible attitude and was very unprofessionally rude. On top of that she did a horrible job. I will not be coming back anymore thanks to her. I didn’t get her name but she has short black hair wears black glasses and is probably the oldest one there. Her desk is in the middle row closest to the mirror. She didn’t even bother to completely take off my previous nail polish. I am seriously so disappointed. I understand they are trying to make as much money as possible pretending they didn’t hear you say color change instead of manicure or constantly asking if you want your eyebrows done... but this isn’t the way you treat people.
Very rushed and don’t spend time on service Manicure and pedicure didn’t last more than 3 days. Very poor and messy work
I came here after the girls from the waxing place, next door recommended! I'm speechless with my experience, the lady that help me was very sweet. I love my nails and will definitely be back when I’m in town. Excellent location you can have a full day in this shopping center just to pampering yourself!!
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Blue Sky Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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