Happy Nails

+1 508-420-6262

3821 Falmouth Rd #7A, Marstons Mills, MA 02648 United States of America

Open Today: -

Quick Facts About Happy Nails

Happy Nails Place is a nail salon that appears to have a mix of strengths and weaknesses based on the comments provided. In order to assess these, let's analyze each point individually.

Starting with the strengths, it is evident that many customers have had positive experiences at Happy Nails Place. The exceptional service and skill of the nail technicians are highlighted by multiple commenters. The fact that the nails turn out better than expected is a testament to the expertise of the staff. Additionally, the quick service and short wait times are mentioned positively, showing that customers value efficiency and convenience.

Another strength mentioned in the comments is the friendly and social atmosphere at Happy Nails Place. Customers appreciate the family environment and the welcoming nature of the staff. This creates a pleasant and comfortable experience for visitors, enhancing their overall satisfaction.

Affordable rates are also noted as a strength. Many customers mention the great prices, indicating that Happy Nails Place offers competitive pricing compared to other salons. This is an important factor for customers who value affordability in their nail care.

Furthermore, the responsiveness and attentiveness of the staff are recognized as strengths. Commenters mention that the owner and her team go above and beyond to ensure customer satisfaction. The staff also show kindness and understanding in various situations, such as accommodating early arrivals and being helpful when customers forget belongings. This level of customer service is appreciated and contributes positively to the overall experience at Happy Nails Place.

On the other hand, there are some weaknesses that can be gleaned from the comments. A few negative experiences indicate shortcomings in customer service. One customer had an issue with a gel manicure chipping and lifting shortly after getting it done, but the staff refused to take responsibility. This lack of accountability and refusal to rectify the situation is seen as poor customer service. Another customer had a subpar experience with a rushed pedicure and sloppy polish application. This suggests inconsistencies in the quality of service provided at the salon.

Additionally, there is a comment expressing disappointment with the skill of a particular nail technician. The customer felt that the technician did not address the issues raised and that the end result was not up to par. This highlights a potential inconsistency in the skill level and attention to detail of different technicians at Happy Nails Place.

In conclusion, while Happy Nails Place has several strengths such as exceptional service, skilled technicians, a friendly atmosphere, and affordable rates, there are also some weaknesses to be addressed. These weaknesses include inconsistent customer service and variation in the quality of services provided by different technicians. Addressing these issues could further improve the overall customer experience and reputation of Happy Nails Place.

Best TL Reviews

I have been a handful of times now. Each time I've been I get exceptional service, the techs are great. My nails look bette than i expect, I am in and out in a short amount of time, the rates are fantastic and i can not express to you how happy when I leave Happy nails every visit.

I’ve been going to happy nails for over 10 years now. They always do an excellent job. Fonda the owner and her staff go above and beyond to make sure you are happy. Sue who has been doing my nails is not only very sweet, but pays close attention to detail and always does an exceptional job!

I absolutely love Happy Nails. Great family environment. Everyone is very social the recommend great service to try and always help me with the hardest part (picking a color), prices are great too.

I am visiting for a family wedding and wanted to get my nails done along with my young daughters. We got an appointment without issue. We arrived 20 minutes early and the staff were kind enough to take us early. The staff are friendly. The service was great and we're all happy with the results. My daughter forgot her purse when we left but the staff kept it safe until we came back for it. 10/10

this was my first time at the shop and I was greeted immediately, and basically was sat right away. the shop was incredibly clean, and I felt really safe. it was my first time getting dip with extensions put on, and Xiu did an amazing job!! she had a great attention to detail, and I'll definitely be coming back!

Had a gel manicure on Thursday afternoon. Went back Monday at 9:00 to show them gel is lifting and chipping. They claim my nails grew fast. Requested they be redone. Unfortunately I couldn’t do immediately and Requested the next day. Claim they can’t be responsible! Worst customer service! I won’t go back!

Love coming here! Everyone is so nice and they do great nails!!

My daughter and I each had a pedicure done. The lady who did my daughter's pedicure was friendly and did a decent job, but not great. She rushed through it and one toenail was cut very crooked. The man who did my pedicure did a terrible job. He left some old nail polish on my big toe and painted over it, the polish was applied very sloppy and left polish all over my toes. I told him about it twice and he tried to fix it twice but still wasn't actually fixing the problem. He said something to me that I couldn't understand and walked away and went in the other room while my toes were drying. While I was looking at my toes another lady came in and she asked what was wrong. I told her there was polish on my toes and that the polish didn't cover my entire nail. She applied another coat of polish and it was a little better. My daughter nailed it when she said, it looks like how they would have come out if we painted them at home. Disappointed and definitely will not be returning.