Mr Roberts Barber Shop

+1 901-213-0893

2564 Appling Rd #105, Memphis, TN 38133 United States of America

Open Today: -

Quick Facts About Mr Roberts Barber Shop

Strengths:

1. Professionalism: Several comments praise the professionalism of the barbers at Mr. Roberts Barber Shop. Customers appreciate the barbers' attention to detail and their ability to give the desired haircut.

2. Quality of service: Multiple customers mention that they had an excellent experience and were happy with the outcome of their haircuts. The barbers, especially Rodney and Marco, are praised for their skill and ability to exceed expectations.

3. Family-friendly environment: One customer mentions bringing their two boys to the shop and having a positive experience. The barbers were able to accommodate walk-ins and provide great haircuts in a timely manner.

4. Friendly and welcoming staff: Many comments mention the friendliness of the staff at Mr. Roberts Barber Shop. Customers feel welcomed and appreciate the good conversations they have during their visits.

5. Diverse clientele: One customer mentions being the only white person in the shop but felt comfortable and accepted. The shop appears to be inclusive and open to serving people from all ethnic backgrounds.

6. Reasonable prices: A customer mentions that the prices at Mr. Roberts Barber Shop are very good. This could be viewed as a strength, as customers appreciate the quality of service they receive for a reasonable price.

Weaknesses:

1. Lack of customer service: One customer mentions that they received terrible new customer service. Despite patiently waiting for an hour, no one acknowledged or assisted them. This could indicate a weakness in customer service and communication skills within the barbershop.

2. Inconsistent wait times: Some customers mention that they had to wait for a significant amount of time, while others were called to the chair relatively quickly. This could indicate a weakness in managing wait times and balancing appointments with walk-ins.

3. Limited information about specific barbers: While some customers mention specific barbers by name and praise their skills, others do not mention the barber who served them. This lack of information about individual barbers makes it difficult to assess the consistency of service across the entire team.

In conclusion, Mr. Roberts Barber Shop seems to have several strengths, including professionalism, quality of service, a family-friendly environment, friendly staff, diverse clientele, and reasonable prices. However, there are also weaknesses in terms of customer service, inconsistent wait times, and limited information about specific barbers. Addressing these weaknesses could further enhance the overall customer experience at the barbershop.

Best TL Reviews

Terrible new customer service. I walk in I speak. No one says anything. I sit there patiently for an hour, no one says a mumbling word to me, ask if I needed help or anything. So yeah F this barber shop

Mr. Robert's Barber Shop receives a 5 out of 5 stars from me. From a highly professional to family oriented environment, Mr. Robert's Barber Shop is remarkably dynamic. Make no mistake about it, these are masters of their craft! I've seen clientele of all demographic and ethnic origin recieve services that surpasses expectations. If you are looking for the best version of yourself, I would start at Mr. Robert's Barber Shop!!

This was my first time going to this establishment, but after yesterday I will be a permanent customer. Marco was my barber and he did an excellent job.

Rodney has been an amazing Master Barber. I knew from the first cut I would come back. He is extremely professional. My recent cut was one of the biggest surprises before and hands down the best experience I have had with a professional barber. I highly recommend this shop and Rodney!!! He takes his time, and sculpts you like you wanted to be. Thank you Rodney!!!!

I went to this shop as a walk-in with my 2 boys. We arrived at about 7:45am and their chairs were full. After about 15 min one guy, named Rod, called my first son to the chair and then 5 min after that another guy (sorry I don't know his name) called my second son. This was between steady appointments. They both did an AWESOME job and we were out of there before 8:30am. It was a really good experience and we will definitely be back!!!

My first visit to Mr. Roberts was great! I came in, and the place was full, but I was soon in the barber's chair. Marco did a great job cutting my hair the way I wanted. Oh, if it matters to anyone, I was the only white guy in the place. It was fine with me. Everyone was nice, and I was happy with my haircut!

If you're looking for a new barbershop to call home, this place is awesome. Good people and great conversations. Prices are very good. I'm very picky about who and how my hair is cut. So after much debate between other local shops I chose this one and I'm glad I did.

Recently moved to the area and was referred to this shop about a month ago. We have patron a few shops in the area and this shop by far is the best! All of the barbers do exceptional work on each client whether a minor or adult although Chris and Corey are my favorites! The professionalism of the entire shop is welcoming and has its customers coming back time after time! Thanks for making my boys feel amazing after each visit!