Quick Facts About Lucky Beauty Salon
Lucky Beauty Salon has several strengths and weaknesses based on the provided comments. Let's analyze them below:
Strengths:
1. Professionalism: Multiple comments highlight Leena's professionalism and attention to detail. She is described as a professional who takes her time and ensures her clients are comfortable throughout their treatments.
2. Welcoming Environment: Many customers mention feeling welcomed and greeted with a smile upon arrival. This positive atmosphere contributes to a pleasant overall experience.
3. Quality Waxing Services: Customers express satisfaction with the waxing services, particularly the Brazilian wax. Leena uses sugar wax, which is considered a better alternative to hard wax by some customers.
4. Customer Referrals: One customer mentions referring multiple women to Lucky Beauty Salon and all have been happy with the results. This indicates a high level of customer satisfaction and a reputation for quality service.
5. Knowledgeable Staff: One customer appreciates Leena's knowledge of her services. This suggests that the staff at Lucky Beauty Salon is well-informed and able to provide helpful recommendations to customers.
Weaknesses:
1. Inadequate Eyelash Extensions: A customer had a negative experience with eyelash extensions at Lucky Beauty Salon. The extensions caused discomfort and pain, and the quality of the glue used was questioned. The customer's experience was so negative that they expressed never wanting to return to the salon.
2. Misleading Pricing: Another customer mentions feeling misled about the pricing of the waxing services. The customer initially purchased a Groupon for a basic wax but was then told there were additional fees for a special wax. This lack of transparency and unexpected charges can create a negative customer experience.
3. Cheap Glue and Inauthentic Lashes: The same customer who had a negative experience with eyelash extensions also mentions that the glue used seemed to be of poor quality and the lashes themselves were not authentic. This raises concerns about the professionalism and quality of the products used at the salon.
In summary, Lucky Beauty Salon has several strengths, including Leena's professionalism, attention to detail, and quality waxing services. The salon also benefits from a welcoming environment and positive customer referrals. However, there are notable weaknesses, including a negative experience with eyelash extensions, issues with pricing transparency, and concerns about the quality of the glue and lashes used. These weaknesses may negatively impact the salon's reputation and customer satisfaction.
Best TL Reviews
Leena is truly a professional and always pleasant and welcoming to each client. She gives you the attention needed and her work is in detail and always happy with the results. For waxing she is neat and focus on the tasks. Never rush and that’s important for complete happy results. I’ve refer several women to her salon and ever happy with results
I was in search of a location that offered Brazilian wax at a decent price. I called and spoke with the owner who was super friendly. From that moment I knew I’d have a great experience. I arrived at the location and was greeted with a smile. She used the sugar wax which was a better experience than the hard wax I had before. I am ready to recommend all of my friends and family here. Once again thank you for a pleasant experience. I will be back!
Highly recommend! I went for my first Brazilian wax one month ago and Leena did SUCH an amazing job! She makes sure you’re comfortable and she is super sweet. The hair that grew back after my initial Brazilian did not irritate me as it usually does with shaving. I came back today for another Brazilian wax (amongst other waxing services) and it was another pleasant experience. As someone who was so scared to wax such a sensitive area, I now look forward to it! You won’t regret going here.
Not professional. She took only 15 minutes to get my eyelashes done cause she did it on rush. And the glue she used for my lashes was really cheap cause the glue was like a hard rock after dried & it was bothering my eyes. My eyes started itching & burning & I had to remove them right away. I wasn’t able to remove them at home. Usually normal eyelashes extension you can remove at home with the eyelashes extension remover but it wasn’t possible for me cause the glue she used it was like a hard rock after get it dry. I had to go to the other eyelashes technician to remove them & the technician said whoever did your eyelashes extension didn’t do it professionally. Thank god my eyes were getting better after 2days. Also the lady she charge you extra when you get there & she said this is tax but I never seen any other eyelashes technician to charge extra as a tax.
Overall I don’t like that place & their work.
i’m so glad my first experience was with Leena, she made me feel very comfortable and suggested what was best for skin. she was as gentle as possible, not rushing and did a very good job. she made it as painless as possible and was so sweet to try to distract me to feel less pain. overall was a great experience and will definitely be back again! :)
Great service! I highly recommend coming here. Leena is the best❤ Quick and efficient. So far the best results I have ever received. She is very knowledgeable of her services.
DO NOT GET A WAX FROM HERE ! Especially through Groupon.. I paid 10$ for a basic wax & was told I cannot do the basic wax I need the special wax & I have to pay 30 extra dollars in fees! This was explained AFTER my wax when I was trying to pay not before. This place is falsely advertising information on Groupon. The wax lady also made me feel very uncomfortable during the wax! 1/10 not recommended!
I wish I could give no stars. Worst eyelash extensions of my life. They’re not even authentic… you can find the kit at your local cvs????- I didn’t realize until she started glueing them on my eyes that I’VE tried this before… at home… it’s a diy kit. They hurt soo bad. The glue is crusty and she attaches it TO YOUR EYELASHES. Look up ardell lashes… that’s what she uses. I tried taking them out because it was so painful and I’M NOT KIDDING… SIX STRANDS of eyelashes came out for each small strip of lash. I’m not allergic, I had no reaction, they were just painful and uncomfortable. They looked fake and artificial. Falsies are EASIER and more COMFORTABLE than these scam of a pair. I went with my friend and she started crying because it was so bad. She said she wanted to rip them off as fast as she could but it hurt so bad. She even put her face over steaming water to try and take them off. Please please don’t get it from this place. The lady who did it seemed to be the owner btw. She was nice but what the heck is a groupon tax? It would come to be the same price as normal then. Never coming back again. If you want lashes then you might as well buy it yourself at CVS for like $5 and do it on your own. It’s not authentic whatsoever. If you think they’re good, maybe you should double check the places that you’ve been to so far. I was wondering why it was so cheap and now I’d like to pay to get them off :D
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