Quick Facts About Unlimited Beauty Supply & Salon
Unlimited Beauty Supply & Salon has both strengths and weaknesses based on the comments provided above. It is important to consider the different perspectives and experiences of customers to form a comprehensive analysis. Here are the strengths and weaknesses of the business:
Strengths:
1. Wide range of products: Many customers appreciate the fact that Unlimited Beauty Supply & Salon offers a variety of products specific to African and African American hair textures. This fills a gap in the market and provides convenience for those with specific hair needs.
2. Friendly and helpful staff: Multiple comments state that the staff, particularly the owner, is friendly, genuine, and understanding. They are described as providing personalized service and making customers feel at home.
3. Specialized services: The business is complemented for offering hair services performed by a professional stylist, Alexi. This shows that they are not only focused on selling products but also providing beauty services to customers.
4. Positive impact on confidence: One customer mentions how Unlimited Beauty Supply & Salon helps individuals maintain their confidence by offering products and services that enhance their appearance.
Weaknesses:
1. Rude and unhelpful staff: Some customers complain about the behavior of the staff, stating that they are rude and follow customers around as if they were stealing. This has created a negative impression of the business and discouraged customers from returning.
2. Inconsistent opening hours: A customer highlights an incident where they arrived 15 minutes before closing time but were denied entry to the store. This inconsistency in adhering to opening hours can lead to customer dissatisfaction and frustration.
3. Cluttered and disorganized store: One customer suggests that the store is cluttered and disorganized, making it difficult to navigate and find products. This can negatively impact the overall shopping experience and cause frustration for customers.
4. Lack of transparency in return policy: A customer shares a negative experience with returning an unopened and unused item, claiming that they were not informed about the store's strict exchange-only policy. This lack of clarity and miscommunication can discourage future purchases and affect customer trust.
In summary, while Unlimited Beauty Supply & Salon has strengths such as offering specialized products and services and having friendly staff, they also face weaknesses such as staff rudeness, inconsistent opening hours, store organization issues, and lack of transparency in return policies. It is important for the business to address these weaknesses in order to improve customer satisfaction and loyalty.
Best TL Reviews
The staff is rude they follow you around like you're stealing. They're not helpful. I understand the location but everyone is not like thit's not like that and I definitely would not come back here indefinitely I definitely will tell clients bill clients as well as customers to go somewhere else. The owner of the store is rude as h*** too
If I could do a negative star i would do-3 stars so My girl and came the this what I thought was a great place to buy wigs and what ever eneed so my girl ran to the store cause we ran late right as I got to.the doorthe lady ran up and locked the door as I went to go and told me the closed at 7 I had 15 mins go and won't let me in the store .that's not all while my gir was shopping she followed her around the whole time saying you have mins . Then a another customer came up and she let her right in just the worst experience never going back and telling all my friends to do the same
This is a rare find for up north. It’s dedicated to African/ African American hair and has all the products I need for my hair texture. Unfortunately Sally’s, target, and Walgreens doesn’t stock enough products for 4C hair. It was very organized so please don’t pay attention to the reviews saying that it is not. I step inside this shop and immediately the women who always works there makes me feel at home. If you don’t like what they have please do not leave a bad review as this is the only hair store I can go to, in order to get all the supplies I need for my 4C hair.
If you need your hair done by a very nice and polite, professional lady. Please go see Alexi. And the store have a lot of good products for all types of hair.
I wish this business the best. The plus is they are friendly. They tried. I just can't rate them higher than a three. The place was clustered and disorganized. The owners were obviously taking care of children (number unknown) while running the business. The children were everywhere. Everyone seemed to be doing their own thing. I'm not sure what the male looking person was doing on the coach. I think he was sleeping. This was offsetting.
There was just too much going on and it had nothing to do with running a business.
I left worried about my payment. I thought they got it wrong. I did confirm with my bank that it was right.
I also left smiling because a toddler was pushing on the door and gave me an adorable glance. He had to be moved from blocking my path.
So,
I wish them the best and hope for success. I'll return. I want to give them a 2nd chance. I just hope they learn to manage things better in order to create a professional environment.
I wish there were more shops like this one in the northwest. There are plenty of minorities living here. Basic beauty shops dont carry certain products that are for melon skin tone, hair. Love this place. Friendly and calm employees.
Be VERY CAREFUL when you shop at this store. I bought a package of hair extensions and rollers. I came back two days later to return the UNOPENED UNUSED items. The clerk said No returns, only exchanges. This policy was not on my receipt. I was not told at checkout. There was not a sign in the store. The clerk offered no help. A call to the manager, Aster, went no where.
I understand when a store has this policy but they should make it very clear before a customer buys. I will never shop there again.
the owner of the salon of the store is very helpful she's nice she's genuine she's understanding she knows your needs before you I mean even if you don't know what you want she descends and just look at you when she offered different suggestions and things I mean I've been on here for about two years and I love them a lot is more than just a store as a family story it's their store of character to help women or anybody keep their confidence in themselves and can kill that make them look at it and I really appreciate unlimited hair supply.
K
Katherine
Unlimited Beauty Supply & Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places