Quick Facts About J & J Nails
J & J Nails place, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, this response will highlight both the positive and negative aspects of the salon.
One of the strengths mentioned by a customer is the friendly and fast service. This indicates that the staff at J & J Nails place are courteous and efficient in their work. Additionally, the customer mentions that the staff did a great job replicating a specific nail design, indicating that they are capable of delivering high-quality work. The positive experience and intention to return are also indicative of the salon's overall customer service and quality of work.
Another strength lies in the affordability of the salon. One customer states that the prices are great, which suggests that J & J Nails place offers competitive pricing, making their services accessible to a wide range of customers. This is a positive aspect as it can attract new customers and retain existing ones.
However, there are several weaknesses that have been highlighted by other customers. One major weakness is the inconsistency in service. One customer mentioned that their appointment was messed up and that the staff ignored their concerns, while another customer mentioned that they had to wait for over an hour despite being initially told there was no need for an appointment. These instances indicate a lack of organization and communication within the salon, leading to customer dissatisfaction.
Furthermore, there are complaints about the quality of work and the lack of customer input in the nail designs. One customer mentions that the technician did a messy job and disregarded their preferences in favor of their own ideas. This suggests a lack of attention to detail and a disregard for customer preferences, leading to an unsatisfactory outcome.
Another weakness mentioned is the unprofessional behavior of the staff. One customer observed a staff member laughing at a disgruntled customer, which indicates a lack of empathy and respect towards the customers. Additionally, a customer witnessed a technician engaging in unsanitary practices, such as blowing their nose into their hands and flinging the mucus onto the floor. This not only reflects extremely unhygienic practices but also highlights a lack of professionalism and disregard for customer well-being.
Moreover, one customer states that J & J Nails place is one of the most expensive salons in the city while providing subpar service. This suggests that the salon's prices may be inflated in comparison to their competitors, without offering exceptional customer experiences or quality of work.
In summary, J & J Nails place has strengths in terms of friendly and fast service, competitive pricing, and the ability to replicate specific designs. However, the weaknesses lie in their inconsistency in service, disregard for customer preferences, unprofessional behavior, and potential overpricing. These weaknesses need to be addressed in order for the salon to improve its overall customer satisfaction and reputation.
Best TL Reviews
Freudliche und schnelle Bedienung ????
Friendly staff, great prices, and did a great job replicating a picture of the nail design that I wanted onto my nails perfectly! Only complaint was that I did have to wait over an hour before I was taken to get my nails done. I know that isn’t really a bad wait time for a walk-in, but it was frustrating since I had called and tried to make an appointment and was told it wasn’t necessary and walking in at that time should be no problem. Overall though, great experience and I intend to go back again!
I would not recommend this place at all! Very unprofessional, ignored multiple customers that walked in the door, didn't get up to help a lady whos appointment was messed up, basically just ignored her. The guy I had was rude, and could tell he was easily agitated and did a messy job on my nails. The ideas I said I wanted to go with because I knew what I wanted, he basically told me what he thought would look good and went with what he wanted to do. I didn't get the shape I wanted or anything. I definitely will not be returning. They are so rude to their customers. One lady working there was laughing in a customers face when she was pisssd because they messed up her appointment time. And my white tips are uneven
I called around 10 am to schedule an appointment for 1pm & was told there was no need because it wouldn’t be busy because of the weather. Meanwhile when I got here I’ve been sitting for well over an hour and they’ve been taking people before me even when I asked about my service. didn’t say anything to me about my service. HORRIBLE service. NEVER again
Literally trash I made an appointment to get a mani & pedi sat for 40min then they said I made an appointment with someone I wouldn’t & he then says he can’t take me either I sat there for 40min they wasted my time I will never go back there & don’t recommend anyone going there
What else is there to say….
Most Expensive but worse nail salon in the city
Just left JJs (blue nails )
Nails by Be in MONROEVILLE IS literally the BEST
And I paid the same price (butterflies) and all
My cousin suggested this place since she goes here. I go to a different place but my lady was on vacation! I got the ombré design. It’s a technique when they use multiple colors. It’s dip nails. ????????
They did a good job! I just had to have them cut it down more since I like them short! My gal always says something to be about how they are too short. She says that my nail bed is pretty & it looks better when it’s long! Whatever, that’s how I like it!????????
Took my daughters here to get their nails done. They went in for their appointment. They were then seated by a young man who had tattoo sleeves on both his arms. I don’t know his name. He then told them to go pick their colors and he went outside. I was sitting in my car outside waiting for them. while I was sitting there he took out a cigarette started to smoke it walked away from the front of the store and then blew his nose into his bare hands a lot I mean he was really going at it. he then flung the snot from his hands onto the floor. Then wiped his hands on his pants and into his pocket of his clothes.
I immediately got out of my car went in to the store got my daughters and we left I did tell someone in there but they acted as if they didn’t care or they just didn’t understand what I was saying I’m not sure. It was utterly disgusting. I would never recommend this place to anyone.
Place Pictures
J & J Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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