Quick Facts About Sally's Hair & Nail Services Inc
Sally's Hair & Nail Services Inc has a number of strengths and weaknesses based on the comments provided.
Strengths:
1. Quality work: The salon is praised for its excellent lash and eyebrow services. Customers have mentioned that their lashes last a long time and they are satisfied with the results.
2. Friendly staff: Some customers have had positive experiences with the staff at Sally's Hair & Nail Services Inc. They describe them as friendly and professional, creating a peaceful atmosphere.
3. Gel services: Customers appreciate that the salon only offers gel services, as it ensures longer-lasting results.
4. Affordable prices: Despite the price increase due to COVID-19, customers still consider the services offered by Sally's Hair & Nail Services Inc to be affordable.
Weaknesses:
1. Poor customer service: One customer complained about Cindy's attitude, calling it the "worst." She was rude, dismissive, and spoke in her native language when asked for change. This behavior reflects poorly on the salon and can deter customers from returning.
2. Waiting time: Another weakness mentioned by a customer is the long waiting time. Waiting for an hour to get eyebrows done can be frustrating and may discourage customers from coming back, especially if they have anxiety or time constraints.
3. Price increase: Some customers mentioned that the prices were raised due to the salon's decision to only offer gel services. While they still consider the prices affordable, this increase may deter price-sensitive customers.
Based on these comments, Sally's Hair & Nail Services Inc has strong points in terms of the quality of their lash and eyebrow services, as well as their friendly staff and the use of gel products. However, there are clear weaknesses in terms of customer service, waiting times, and price increases. To improve, the salon should address the issue of rude behavior and ensure that all staff members are providing excellent customer service. Reducing waiting times and considering options for non-gel services could also be beneficial.
Best TL Reviews
I have been going to Sally’s for approximately 5 months now. Cindy does really nice lashes, but her attitude is the worse. The last time I went she was very rude and dismissive. I gave her $30 for my lashes that cost $25. I had to ask for my change. When I did, she started talking in her native language. I WILL NOT tip for rude behavior.
I decided to go back again because as I stated Cindy do nice lashes. Here we go again. Instead of urging, I decided to spend my money elsewhere. Customer Service Skills are essential.
I have been going to Sally's hair and nails for almost a decade. I wouldn't think of going anywhere else. They have the best staff, and they do great work. If you want the best lashes and eyebrows in the city, ask for Cindy.
Since this was my first time getting a manicure or pedicure, I have nothing to compare them to but I loved the visit
Love this place. The women here are above and beyond. They only offer gel services now due to covid. So because of that the prices are raised, but they are still very much affordable. If you need your eyebrows and lashes done, this is the place to go.
Got my lashes done and every time I get them done here they last a long time. Let's be mindful I wear contacts and I use daily eye drops.I can get at least 3 weeks wear outta these lashes. I only remove them for the purpose of full eye care
Went here for the first time. It was very peaceful and professional. The prices were a little high but they do only use gel nail polish so I'm sure it will last and I'll find out soon. I'll be going back ☺️
I had the person name kim the daughter and she was ok I like how she did my nails n feet nice job first time me gonna there ..I will be gonna back in 2 weeks
The service here is great! Now the waiting time is ridiculous! I waited 1 hour to get my eyebrows done. If you like to wait ????, but if you have bad anxiety ????????♀️????. Good service tho!
Sally's Hair & Nail Services Inc Info
Amenities
Accessibility
-
Wheelchair accessible entrance
Payments
-
Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places