Jazzy Nails

+1 704-573-1450

9229 Lawyers Rd C, Mint Hill, NC 28227 United States of America

Open Today: -

Quick Facts About Jazzy Nails

Jazzy Nails place has both strengths and weaknesses, as highlighted by the various comments provided.

One of the strengths mentioned by multiple customers is the friendly and attentive staff. Many customers appreciate the positive attitude and friendliness of the employees, mentioning that they feel welcomed and comfortable at the salon. The owner, Lena, is specifically mentioned as being attentive and informative, providing a positive experience for clients.

Another strength is the overall appearance and cleanliness of the salon. Several comments highlight the cleanliness of the location, suggesting that it is well-maintained and hygienic. A clean and pleasant environment is crucial for customers to feel comfortable and relaxed during their visits.

One of the strengths that stands out is the ability to provide service even during unexpected situations, such as a power outage. One customer mentions that despite the power going out, the staff were still able to finish their services. This shows adaptability and a commitment to serving customers regardless of external circumstances.

However, there are also weaknesses that need to be addressed. One recurring issue is a lack of attention to detail. Several customers mention that they had to correct the technicians and explicitly communicate their preferences to receive satisfactory results. This suggests that the staff may need to improve their attention to detail and take more initiative to ensure customer satisfaction.

Another weakness mentioned is the longevity of the nail treatments. Some customers express their dissatisfaction with the gel nails, stating that they only lasted for a short period before starting to peel off. This raises concerns about the quality of the products used or the skill level of the technicians in applying long-lasting nail treatments.

One customer specifically mentions a negative experience with eyelash extensions. The individual lashes only lasted for a short time before falling off, indicating that there may be inconsistencies in the quality of the services provided. This could be a potential area for improvement and training for the employees.

Wait times are also mentioned as a weakness. While some customers appreciate the fact that the salon takes its time and doesn't rush, others find the wait times to be lengthy. Balancing efficiency with quality service is pivotal to keep customers satisfied and prevent long wait times from becoming a recurring issue.

In conclusion, Jazzy Nails place has a number of strengths such as friendly staff, cleanliness, and the ability to adapt to unexpected circumstances. However, there are also weaknesses that need to be addressed, including a lack of attention to detail, issues with the longevity of treatments, and occasionally long wait times. By addressing these weaknesses and building on their strengths, Jazzy Nails place can work towards providing a consistently positive and satisfying experience for their customers.

Best TL Reviews

Had gel nails done. Only lasted a week and they started peeling off. Must be an old bottle. Tech was nice, but I paid for a hand massage that she did for 2 seconds each! Waste of good money. I'll go elsewhere, thanks!

Nice people, just don’t like that the attention to detail is not there. You have to be correcting them and telling them what you want, otherwise they don’t do it properly. Good place for basic things, but not for designs. I’m unhappy with the last job I had done $85 for mani and pedi gel but my designs was terrible and streaky. I don’t think I’ll come back. Disappointed.

I love love love this place, Emily is amazing, she is also a beautiful person. When you come here, the location is clean, it's never to full but i recommend to call and make an appointment ahead.

Power went out & we still managed to finish

⚠️UPDATE⚠️2 Nails lifted and came off within 3 days. Went to get those fixed and 4 more came off 2 days later… First time this happened here, I think it’s bc I went to someone else in the shop. I usually can keep these on for a month and nothing happen

Nails ALWAYS look nice!

Owner Lena is vey attentive and informative.

Wait times can be lengthy, but only because they take their time and don’t rush their work. Well worth the wait

Ive been coming here for years, they are always so friendly! & do an amazing job

I came here on a whim and I’m so glad that I did. I was very pleased with my services. I got a pedicure and a gel manicure and my nails lasted 3 weeks and they still looked great. Will definitely be coming here from now on. Everyone was so very nice and professional.

I'm so disappointed. My original eyelash lady wasn't available and I needed my eyelashes done for my birthday week so I came here. I went Friday afternoon and here we are not even two days later and one of my eyelashes are falling off. This has never happened to me before. I got the $25 individual lashes and I was going to go back for the $50 ones but that doesn't look like that is going to happen. They had great customer service which is ashame that it didn't work out. It would had been great to have one place to get everything done on one trip. But Thank you so much for your service.