Quick Facts About HENDERSONVILLE NAILS AND SPA
HENDERSONVILLE NAILS AND SPA has several strengths based on the comments provided. Firstly, many customers mention the helpful and kind staff. This indicates that the salon prioritizes customer service and creates a welcoming environment. Additionally, the nail technicians are praised for their skill and gentleness, ensuring that customers have a comfortable experience. The salon also receives positive feedback for cleanliness and playing trendy music, creating a pleasant atmosphere for customers.
Another strength mentioned is the quality of the nail services provided. Customers express satisfaction with the end result of their nail treatments, indicating that the salon produces good work. The salon is also commended for taking the time to ensure customer satisfaction before they leave, demonstrating a commitment to providing high-quality services.
Furthermore, several customers mention specific nail technicians, such as Kevin and Sue, who have provided exceptional service. This suggests that the salon has skilled and talented staff members who stand out and create a positive impression on customers.
However, there are a few weaknesses pointed out in the comments. One customer mentions that the salon can be pricey, specifically noting a set in the pictures that cost $90. This may deter potential customers who are looking for more affordable nail services.
Another weakness mentioned is that some customers experienced rushed service. One comment states that the nail technician seemed to be in a hurry and cut the customer's skin multiple times while trimming cuticles. This indicates that there may be instances where the salon prioritizes speed over attention to detail, negatively impacting the customer experience.
There are also instances where customers were initially dissatisfied with their nails. One customer mentions feeling rushed and having bubbles in their nails, while another customer had issues with chipping gel after only a couple of days. These instances indicate that there may be inconsistencies in the quality of work, potentially leading to customer dissatisfaction.
Furthermore, one customer mentions that they had to wait for another nail technician to do their design, which ultimately did not meet their expectations. This suggests that there may be a lack of consistency in delivering specific design requests, potentially impacting customer satisfaction.
In summary, HENDERSONVILLE NAILS AND SPA has several strengths, including helpful and kind staff, skilled nail technicians, cleanliness, and a quality nail service. However, there are weaknesses in terms of pricing, rushed service, inconsistencies in the quality of work, and difficulties in meeting specific design requests. These weaknesses may impact customer satisfaction and potentially deter some customers from returning.
Best TL Reviews
Absolutely loved it!!! The staff was incredibly helpful and kind, and my nail tech I got was super gentle!! I’ve been to other salon where I’ve left with sore mail beds but I experienced no pain when I left! Yes it was a little pricy ( the set in the pictures was $90 without tip) but I think it’s worth it. Not to mention that the environment was very clean. Would totally recommend this salon if you’re getting your nails done!
This is my first time getting my nails done since I moved here and I was so nervous. I went to Kevin because one of my friends has their nails done by him and they looked great. He did exactly what I wanted and they are perfect. I barely had to say anything and he knew what I wanted. He was very welcoming and hospitable. The nails were perfect, a good price, and having Kevin as a nail tech overall made the experience great! 10/10 would recommend coming here!
11/10 experience. This is my go-to place, and all the nail techs there are amazing. Today, I got a dip manicure by Sue, and it is my favorite to date by far. I can always expect exceptional service and a quality experience. I highly recommend all my friends here :)
Y’all, this is the best nail salon I have ever been to.
First off, the staff is incredibly nice. They talk to me and make me feel right at home, and they definitely engage in conversations. Every time I leave, they make sure I am satisfied with my nails BEFORE I walk out.
Second off, their salon is clean and plays trendy, upbeat music.
I’ve been to almost every salon in the Indian Lake area, and this is by far the friendliest and nicest.
I wanted to get my nails done for the holidays. I write this review quite upset because I work hard for my money and when I go out to get a service done you expect quality work from people trying to earn their money for the services that they are providing. I inform the nail tech I didn’t like my nails. I felt was rushing. She failed to shape the nails well. Now I’m walking around with witch nails because their all bubbly looking. I had to leave the salon to calm down because you don’t expect people to pretty much rip you off. I have yet to find a salon when quality is the goal. These salons just want to get you in and out as fast as possible to try to mail the most money for their day. I’ll be calling back up there to get these nails soaked off. I’m so very disappointed.
They fixed my nails and I’m more satisfied with the work. Thanks because I was about to have a panic attack.
01/06/2021 I just left getting my nails done and it’s official I’m never getting my nails done ever again in my. I plan to just do my own nails. The lady did a very good job working over someone’s work. I got a fill in and she asked me if I wanted my nails thinner and I said yes and she trimmed my length down. I went in for a color change and a fill in. I’m done y’all I can’t deal with the unexpected when I have to wear it for a couple of weeks. My anxiety is on 10 right now. I just don’t like how my nails turned out. I’ll add the pictures.
01/23/2021 They say third times a charm. The artist who did my nails today did them with care and attention to detail. Being that I don’t get my nails done often this last stop made me feel better about selecting this salon. I’ll be going again and asking for the artist by appointment. Oh yeah, I did a fill in and color change.
KEVIN. my mom and i went in with no appointment, we got classic pedis and then i wanted a full set with a design and she got a fill… the wait was maybe 20 minutes, so not bad at all. and Kevin was my nail tech and he was literally amazing!! i’ve been to multiple nail salons in nashville and he absolutely blew my mind at the care he took in my nails???? 10000/10
Great ambiance, however I felt rushed. The nail tech seemed to be in a hurry. Cut my skin twice while trimming the cuticles, she applied something to stop the bleeding (appreciate that). Nails looked good at the end and I tipped them good. BUT the gel started chipping at the sides after 2 days. Since everything was done in a hurry, I guess it wasn’t cured completely. Feels like a waste of money, not going back:(
This used to be my favorite nail salon. Now it's hit or miss. I usually get pretty simple designs on my gel acrylic nails with no issues. The last 2 times I've gone, the person either attempted the design and failed or they had me change seats and wait for another person to do my design. After waiting 10-15 minutes for the 2nd person, I ended up leaving without the design. (Might i mention the "design" was a spider web on 2 nails, which was only a few lines) my 9 yr old daughter could have drawn it.
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