Indian Trail Barber Shop

+1 704-234-8231

315 Indian Trail Rd, Indian Trail, NC 28079 United States of America

Open Today: Closed

Quick Facts About Indian Trail Barber Shop

Indian Trail Barber Shop has received mostly positive reviews, highlighting its strengths, but there are also a few weaknesses mentioned. In this analysis, we will examine these strengths and weaknesses in detail.

One of the key strengths of Indian Trail Barber Shop is the welcoming atmosphere. Several reviewers noted feeling welcomed as soon as they walked into the shop. This is crucial for creating a positive customer experience and making clients feel comfortable. Additionally, the professionalism of the barbers stands out as a strength. Customers appreciate the clean shop and the fact that the barbers are skilled and experienced professionals. This helps build trust and ensures that customers receive high-quality services.

The barbers at Indian Trail Barber Shop also receive praise for their skills and attention to detail. Customers mentioned receiving excellent haircuts and beard trims. The reviewers consistently mentioned being satisfied with the results and even stated that they would cringe at going to any other barber. This demonstrates the skill and expertise of the barbers.

Another strength mentioned by one reviewer is the appointment system using Square. This allows customers to make appointments, which can be convenient for those who prefer to plan ahead or have busy schedules. The reviewer also suggests that it would be beneficial if the barbers could send reminders or updates to customers with appointments, such as if they are running behind. This shows that the shop is open to feedback and improvement, which is a positive attribute.

Furthermore, the affordability of Indian Trail Barber Shop is highlighted as a strength. One reviewer mentioned that they had previously spent $45 for a haircut elsewhere but were able to get a nicer haircut at Indian Trail Barber Shop for a third of the price. This demonstrates value for money, which can be attractive to budget-conscious customers.

The weaknesses of Indian Trail Barber Shop, as mentioned by a few reviewers, need to be addressed as well. One weakness mentioned is the use of a high-pressure air compressor to blow away hair. This causes the hair to fly across the room, making the experience unpleasant for those waiting. This is an issue that could be easily rectified by finding an alternative method for cleaning up hair, such as vacuuming or using a hair trap.

Another weakness mentioned is the lack of communication about delays or the need to reschedule appointments. Reviewers suggest that the barbers should notify customers if they are running behind or if rescheduling would be beneficial. While the use of Square for appointments is seen as a positive aspect, better communication regarding appointments is essential for customer satisfaction.

In conclusion, Indian Trail Barber Shop has several strengths that contribute to its positive reputation. The welcoming atmosphere, professionalism of the barbers, and their attention to detail are all highly regarded. Additionally, the affordability and the convenience of the appointment system through Square are appreciated by customers. However, there are a few weaknesses that need to be addressed, such as improving the clean-up process to avoid hair flying across the room and enhancing communication with customers regarding appointments. By addressing these weaknesses, Indian Trail Barber Shop has the potential to further enhance its customer experience and reputation.

Best TL Reviews

Stopped in today for a haircut. As soon as I walked in, I felt welcomed and got Barber Rob. Rob was super nice, listened to what I wanted, and did a fantastic job! One of the best haircuts I’ve gotten in a long time. Excellent haircut at a fair price. If you’re in Charlotte, Rob is worth the drive! Bring cash and tip well!

Indian Trail Barbershop is the best barbershop in Charlotte. The shop is clean and the barbers are all professional. You want the best beard trim and head shave in town come to Indian Trail Barbershop. Cole’s been cutting my hair for years and his shop is A+++! Located in Indian Trail but worth the drive up here.

As a woman, I was nervous coming to a barbershop instead of a stylist to get my undercut done up.** But all my nervousness was buzzed away with my new buddy, Rob. I feel SO welcomed and respected here, and I love how creative he gets with my undercut. On a hippie note, the vibes of the whole place are steady, positive, and relaxing. I highly recommend this place!

**(When I moved here, I decided to go to a barber separate from a stylist so that I could have professionals working purely in their own element.)

I don’t like getting my haircut, and I got my hair cut for the first time in 3 years. Cole did it great with almost no instructions. Thank you.

New ownership in 2022. Good guys. Good cuts. Mostly walk-ins, but 1 of the 3 chairs is appointment-only. Cash only.

I love this place and getting my haircut here. They always do a Great job, so good that I cringe now at going any other place. That being said they have an appointment system using square which I like and I use for my business as well. I’m only giving a four star review because I know how Square works and I know that you can send anyone who is booked a reservation a quick note about their upcoming appointment. It would be great if the barbers could send a message to people who have appointments booked saying that they are running behind or it would be beneficial to reschedule unless you wanted to wait. I’m fine waiting 10 minutes or so but these guys are just getting really busy and it’s hard for them to keep up with appointments that they have booked.

It was my first haircut at this place and I am coming back. I like how clean they do the haircut and trim the edges perfect with a straight razor, you will be satisfied with your haircut. They take time to do it right. A job well don!

The only downside of this place, is they use high pressure air compressor to blow away hair from the individual which goes flying across the room and make the experience unpleasant for people who wait sitting down.

I usually drive all the way to south end for a nice cut and end up spending 45 dollars. I'll never do that again. I spent a third of the price and got a nicer hair cut than the place I spent 45 at. I was just a walk in on memorial day weekend. Last cut of the day and I've been happy for weeks