House of Style

+1 616-243-8585

2013 Division Ave S, Grand Rapids, MI 49507 United States of America

Open Today: -

Quick Facts About House of Style

at House of Style. The staff is friendly and welcoming, making you feel right at home. They have a great team of stylists, including Daryl, Byron, Joe, and Jojo, who have been praised for their skills and expertise. Many customers have formed strong bonds with their preferred stylist, such as Daryl, who is well-known and respected. Additionally, Daryl's ownership of Stock Da Bar Vodka adds an interesting dynamic to the salon, and customers are encouraged to ask him about it.

One of the major strengths of House of Style is the positive and friendly atmosphere. Multiple comments express how the staff is always nice and helpful, making customers feel comfortable and valued. This creates a pleasant experience, especially for those who might be nervous or apprehensive about getting their hair done. The welcoming environment helps establish a loyal customer base and encourages repeat business.

In terms of the services provided, the salon seems to excel in haircuts. Customers have specifically mentioned Jojo's skills in providing a great haircut. The stylist's expertise adds to the overall positive experience at the salon and contributes to customer satisfaction. Furthermore, one comment highlights that the commenter has been getting their hair cut at House of Style for over 20 years without any problems. This suggests a consistent level of quality and expertise that keeps customers coming back.

However, there are also weaknesses that should be taken into consideration. One comment mentions an issue with a haircut not being what was requested and being charged more than quoted. While this may be an isolated incident, it raises concerns about the consistency and accuracy of the services provided. In any service industry, it is crucial to meet customer expectations and provide transparent pricing to maintain trust and satisfaction. Therefore, House of Style should ensure that such issues are addressed promptly and resolved to prevent any negative impact on their reputation and customer relationships.

One negative comment specifically mentions the employee named Fran being rude and uninterested in working with new clients. This raises concerns about the professionalism and customer service provided by this particular staff member. It is essential for employees to be welcoming and accommodating to all customers, regardless of their familiarity with the salon. Negative experiences like these can dissuade potential new customers from trying out the establishment, resulting in a loss of potential revenue. Therefore, House of Style should focus on addressing and rectifying such issues to preserve their reputation and maintain customer loyalty.

Overall, House of Style has several strengths, including a friendly and welcoming staff, skilled stylists, and a positive atmosphere. However, they should address weaknesses such as inconsistent service quality and unprofessional behavior exhibited by some staff members. By continuously striving for improvement and maintaining high standards, House of Style can enhance customer satisfaction, attract new clients, and grow their business.

Best TL Reviews

Love this place and I've been going for years. Daryl has always been my guy but Byron and Joe will treat you right too. Daryl also owns Stock Da Bar Vodka so ask him about it!

The staff is always nice and helpful when we go in.

Love it. Jojo was really good doing my hair cut

Very friendly place makes you feel right at home ..

The haircut I received was not even close to the haircut I asked for , and they charged more than quoted.

My experience has not been good both times that I’ve showed up. Fran and very rude and does not take into time and consider with her customers. She’s very short and very uninterested in working with new clients . I felt VERY not welcome BOTH times I’ve tried to see her.. Definitely don’t recommend going to this establishment.

Wouldn't ever go anywhere else! Been getting my hair cut here for 20 years plus and I've never had a problem, they are good at what they do.

Would definitely recommend for any thing you need done