Quick Facts About 5 Stars Nails & Lashes
Strengths:
1. Exceptional nail art: Multiple comments mention the talent of the staff, particularly Amy, in creating beautiful nail art. This is a significant strength, as it sets 5 Stars Nails & Lashes apart from other salons.
2. Friendly and welcoming environment: Many customers mention how kind and sweet the staff is, creating a positive and friendly atmosphere at the salon. This is essential for customers to feel comfortable and enjoy their experience.
3. Consistent and high-quality results: Multiple customers express their satisfaction with the quality of their nails when visiting 5 Stars Nails & Lashes. They mention that their nails look perfect every time, indicating a high level of consistency and skill among the technicians.
4. Knowledgeable and informative staff: One customer specifically appreciates the staff's ability to explain the difference between dip and acrylic nails. This indicates that the technicians not only perform their services well but also provide information and guidance to customers.
5. Attention to detail: One customer mentions that Kam, a technician at the salon, is meticulous and provides a pedicure that lasts for six weeks. This attention to detail is important to customers who want long-lasting and well-done services.
6. Additional spa services: Several comments highlight the spa-like experience at 5 Stars Nails & Lashes, particularly the hot stone massage, customized herbal lotion, and the use of hot towels and warm oil for increased circulation. These extra touches provide customers with a luxurious and relaxing experience.
Weaknesses:
1. Inconsistent service quality: One customer expresses disappointment with the nail shape and the longevity of the shellac. This suggests that there may be some inconsistencies in service quality among the technicians or that additional training may be needed.
2. Thick nails: A customer complains about the thickness of the nails after requesting an almond shape. Thin nails can be a challenge, but customers should still receive nails that are proportionate and aesthetically pleasing. This comment indicates a lack of attention to customer preferences and potentially poor execution.
3. Negative customer experience: One customer had a negative experience after leaving a negative review. The staff allegedly responded poorly, yelling, screaming, and refusing to fix the issues. This kind of interaction reflects poorly on the salon and may discourage potential customers.
Overall, 5 Stars Nails & Lashes has several strengths, including exceptional nail art, a friendly environment, consistent and high-quality results, knowledgeable staff, attention to detail, and additional spa services. However, there are weaknesses, such as inconsistent service quality, unsatisfactory nail shape, and a negative customer experience. Addressing these weaknesses can help the salon improve and provide an even better experience for their customers.
Best TL Reviews
Best nail salon in Loveland! Amy & Nick are so wonderful! The environment is friendly and clean! Nick is very gentle and does amazing nails. Amy is so sweet and does the best nail art! 10/10 recommend!
My daughter and I have been getting our nails done here for the past 9 months and we absolutely love it. Our nails look perfect every time and the staff is so lovely and nice. This is the only place I trust with my nails and I recommend them to everyone!
I want to start by saying the people that work here are incredibly kind and sweet! However, I spent $100 to get my fingers and toes done with shellac (without design) and 1 week and 2 days later they are already peeling off. The nail shape was really inconsistent and some nails look very “goopy.” For how much I ended up having to pay, I’m very disappointed.
This was my first time to this five star nails. I’ve gone to the other one on fall River Drive. Hands-down I love this experience better. They were so friendly and fantastic explaining how dip is different than acrylic. Will definitely go back.
My wife tried this place for the first time yesterday. She loves the paint and hearts. She asked for almond shape and they put chiclet’s on her fingers. My wife does have thin nails, but the nail shouldn’t be as thick as it it long. I couldn’t help but laugh, they look horrible.
***Update***
Went in to get it taken care of, said we were no longer welcome because of this review. They were yelling and screaming at us and told us they weren’t going to do anything to fix them or make it right and to get out. Do not recommend at all!
This is a family owned salon and I really like how much they keep trying to perfect their craft. My latest acrylic experience was better than the last! I love my nails and was treated with care. They have juggled tough times through the pandemic and staff changes and I intend to return. Thank you!
I had the best experience at 5 Star Nails! I went for a manicure and pedicure with hot stone massage on legs and feet. They blended me their own herbal lotion, and used hot towels and warm oil to increase circulation. Everything they used smells great and feels great - I am renewed!
Kam is the best! She is very meticulous and my pedicure will last about 6 weeks. Since I moved to Loveland I've been looking for someone who doesn't just paint my nails but that does a great leg and foot massage too! She is it! I highly recommend ☺️
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5 Stars Nails & Lashes Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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