Quick Facts About The County Shop
The County Shop, based on the provided comments, has both strengths and weaknesses. Let's analyze them below:
Strengths:
1. Quality Trims: One customer mentioned that the barbers at The County Shop are skilled at providing quick and easy trims. They were satisfied with their simple haircut, suggesting that the shop excels in delivering basic hair services.
2. Redemption Opportunities: The County Shop seems to offer employment opportunities to individuals who may have had a troubled past, as mentioned by a satisfied customer. This commitment to giving people a second chance is commendable and can contribute positively to the community.
3. Skillful Barbers: Several customers have praised specific barbers for their attention to detail and quality haircuts. Larry and Terra, in particular, were mentioned for their excellent work. This suggests that The County Shop employs skilled professionals who are capable of delivering exceptional services.
Weaknesses:
1. Poor Communication: One customer reported difficulty in effectively communicating their desired haircut to the barber. This indicates a weakness in the shop's ability to understand and fulfill customer requests accurately. Improvement in communication between barbers and customers is necessary to avoid dissatisfaction.
2. Inconsistency: While some customers had positive experiences, others reported receiving unsatisfactory haircuts. In one instance, a customer described it as the worst haircut they had ever gotten, with uneven results and the use of a razor instead of scissors. This inconsistency raises concerns about the overall quality of service provided by the shop.
3. Unprofessional Behavior: Multiple customers complained about unprofessional conduct within the establishment. One customer expressed dissatisfaction with the staff's lack of attention to the customer's turn and the apparent disregard shown by the employees. Another customer mentioned an employee with long blonde hair exhibiting inappropriate behavior, which reflects negatively on the shop's professionalism and customer service.
4. Pricing Issues: One customer shared a negative experience regarding a significantly overcharged tip, highlighting a possible problem in the shop's billing system. This raises concerns about the shop's financial practices and the lack of effective systems in place to prevent such errors.
5. Poor Customer Service: A customer mentioned feeling ignored upon entering the shop, waiting for an extended period without any acknowledgment or inquiry about their needs. This lack of attention results in poor customer service and shows potential disrespect towards customers.
6. Lack of Organization: In another comment, a customer described a disorganized system where no one seemed aware of scheduled appointments or the availability of barbers. This lack of organization leads to confusion and customer dissatisfaction.
In conclusion, The County Shop has a reputation for providing quick and easy trims with skilled barbers, as well as offering redemption opportunities to individuals with criminal backgrounds. However, weaknesses such as poor communication, inconsistency in haircuts, unprofessional behavior, pricing issues, poor customer service, and lack of organization suggest areas where the shop can improve to enhance the overall customer experience.
Best TL Reviews
Okay so if you're going in here for just a simple trim I would say it's a 5 star place. I went In there and wasn't even able to properly communicate to the barber what I wanted. What I did want was simple tho and he got me right. So for a quick and easy trim I would say definitely go here. Also I really appreciate that they are involved in getting people a second chance my barber was an ex con and he did a great job I'm glad he's able to make a living with the chance the establishment has given him!
I’ve started to go here and been having Larry take care of me for haircuts and the beard. He takes his time and pays close attention to detail. He’s great. They have some other good barbers here as well, but if Larry is available and you’re able to get him I highly recommend him.
Terra was amazing!!! She did an amazing job with my haircut, I 100% recommend her to anyone. I have really thick hair, but she was able to fix my hair from my tik tok bad haircut trend I attempted to do. Terra took her time and cut my hair super amazing, so if you need anyone at all, please go to Terra ????????????
I went in a little late due to work but first time I’ve used them, and the last. Probably the worst haircut I’ve ever gotten. Told him I only wanted maybe half an inch off my hair. I had 3-4 inches of hair or more. I now have maybe half an inch left. He used a razor all over my head, never even used scissors. All over my head is so uneven. Gonna have to spend more money for it to look good. Wouldn’t listen to what I wanted, very upset that I spend 25 bucks on this. I could’ve done better with a pair of scissors and no mirror. Very upset with the service. Do not recommend.
I sat down and waited for an hour and a half, after i got to my turn someone else got called, i stood up and looked at the sign in paper and my name was before his, so i tried to ask her how much more i have to wait and she wouldn’t respond so i asked the other guy that worked there and he just shook his head, that was my first time here and I definitely wont be returning.
Also the lady was the blonde in the back chair, and just kept giving me looks for no reason, my friend was there another day and she did the same thing.
While paying for the cut at the end you are given a receipt to write the tip and total on. I tipped 10 on a 20 dollar haircut for 30 total. Check my bank account a few days later and they charged me 130! A 110 dollar tip for a 20 dollar cut. Crazy. How are there no systems in place to catch this? Awaiting a call back from manager.
My husband gets his hair cut here every time and Brandon always does a good job. But today the lady with long blonde hair that works in their hoverd around the entire time he was getting his hair cut. And at one point was rubbing her leg up against my husband's arm. Totally disrespectful and trashy. She needs some self respect!!!we won't be back.
I came in to get a haircut and no one acknowledged me. I signed a paper on the desk with my name and sat down on the couch and waited over an hour. No one asked what I wanted and finally my husband asked if someone was going to cut my hair. And was told no one here to cut hair. Not expecting anyone until noon. I got up and left. I will never go there again.
The County Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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