Polish Nail Bar

+1 248-690-9961

1186 S Lapeer Rd, Lake Orion, MI 48360 United States of America

Open Today: -

Quick Facts About Polish Nail Bar

Polish Nail Bar has several strengths based on the comments provided. First and foremost, the quality of their nail services seems to be a major positive aspect. Multiple customers express satisfaction with the outcome of their manicures and pedicures, particularly for special occasions such as weddings. Customers appreciate the attention to detail, such as the ombre and pink and white designs mentioned in the comments. The fact that customers return regularly for services indicates a high level of satisfaction with the quality of work provided by the staff.

Furthermore, the cleanliness of the salon is praised by multiple commenters. Cleanliness is a crucial factor in nail salons, as it reflects the professionalism and attention to hygiene of the establishment. Having a clean environment not only provides a more pleasant experience for customers but also contributes to their overall satisfaction and confidence in the salon.

Another strength mentioned is the friendly and helpful staff. Customers appreciate the welcoming and caring atmosphere created by the employees. The staff is described as fun, kind, and treating customers like family. This personalized and friendly customer service contributes to a positive overall experience and is likely to encourage customer loyalty.

The availability of walk-ins and the option to make appointments is an additional strength mentioned in the comments. The flexibility to accommodate both walk-ins and scheduled appointments provides convenience for customers with different preferences. However, the comments also note that the salon can be busy, so making an appointment is advised for those who want to ensure they get a spot. This indicates that Polish Nail Bar is popular and in-demand, which can be seen as a positive sign for the business.

On the other hand, there are a few weaknesses that can be identified based on the comments. One customer mentions an unpleasant experience with one of the staff members. The customer felt judged and treated poorly based on assumptions about their financial status. This negative experience can have a significant impact on customer satisfaction and may deter them from returning to the salon.

Additionally, while most comments mention positive experiences, one customer was unhappy with the outcome of their nails. They felt that their requested design was not accurately executed. This suggests a potential inconsistency in the quality of service provided by different staff members. Consistency is important for customers to feel confident in the salon's ability to meet their expectations consistently.

In conclusion, Polish Nail Bar possesses several strengths that contribute to its positive reputation. The quality of their nail services, cleanliness of the salon, and friendly staff all contribute to a satisfactory experience for customers. However, the negative experiences mentioned, such as rude behavior and inconsistencies in service quality, highlight areas of improvement that the salon should address to ensure customer satisfaction and loyalty.

Best TL Reviews

I wish I knew the name of the girl that did my nails, I went in to get them done for my wedding and I was not disappointed. They were gorgeous. Service was friendly and the bar was clean

Love this place! Recommended by a friend & her dip nails. Always clean, great staff. They take walk ins, but they are often busy. If you want to be sure to get in, make an appointment.

Decided to get my nails and toes done for a wedding. I got a regular pedicure and a dip manicure. They took me right away. The woman who did my pedicure was gentle and kind as was the woman who did my dip. The place was clean and professional. They did a great job on both. Not sure what each one was but the total for both was $75. I will be going back again!

Claudia did an exceptional job on my nails for my wedding! She has a great eye for detail and quality. I decided on a pink and white ombre, with no added nail tip. She also did a great, relaxing pedicure!

Came with a group of 5 for my friends birthday and all got pedicures! Staff was SUPER fun, caring and helpful! Awesome experience for my first pedicure!

The best of the best! Since going to Polish in Lake Orion for dip manicures my nails have never looked better. I didn't think I'd ever be the type to get my nails done on a regular basis. But here I am, calling polish bar every 2 weeks no fail to make an appointment with Cam.The salon is clean, my nails always look great, and the staff treats me like family. If you want a salon who remembers your name and nail color, this is it. I won't go any other place. I always call ahead to get a spot--they are the busiest nail salon in town for a reason. Thank me later!!

I used to come here every time I got my nails done, which isn’t very often. But, this last time one lady was quit rude making sure Ik how much it costed, acting as if I looked like I had no money. Another girl said she couldn’t do my designs until I said to just do white and another girl offered to do the design I wanted in the first place. Although it wasn’t the worst, it was very obviously not the design I asked for overall I am very unhappy with how I was treated and will not be coming back.

Ebony did Dip on my nails for my first time, wonderful job! Then Nam did them the next time, also wonderful! Today Lena did a beautiful job as well! Everyone is friendly and funny! I feel a team atmosphere for sure. I will never go anywhere else! Love that everyone makes you feel like part of the family! Huge thanks to all of them!