Quick Facts About Sebastian Unisex Hair Salon
Sebastian Unisex Hair Salon has received a mix of positive and negative comments, providing insight into its strengths and weaknesses. By examining these comments, we can understand the overall customer experience and identify the key areas where the salon excels or falls short.
Strengths:
1. Excellent customer service: Many customers praised the salon for providing an excellent level of customer service. They were satisfied with the service they received and felt valued as customers. This positive feedback indicates that the salon prioritizes creating a positive experience for its clients.
2. Skilled hairstylists: Several comments mentioned that the stylists at Sebastian Unisex Hair Salon are highly skilled. Customers felt confident in the stylists' abilities and were pleased with their haircuts. This indicates that the salon employs talented and experienced hairstylists who can deliver on customer expectations.
3. Consistent quality: One customer mentioned that they have been going to the salon for over five years and have always had a positive experience. This longevity speaks to the salon's ability to maintain a consistent level of quality and customer satisfaction over an extended period.
4. Knowledgeable staff: Some comments mentioned that the staff at the salon is knowledgeable about hair and haircuts. This suggests that the salon provides professional expertise and can offer guidance and advice to its customers.
Weaknesses:
1. Poor customer service: One customer expressed dissatisfaction with the salon's customer service, citing an incident where they were ignored despite arriving before closing time. This indicates that there may be issues with communication and attentiveness towards customers, leading to a negative experience.
2. Inconsistent quality: While the majority of comments were positive, there were a couple of negative remarks about inconsistent service quality. For example, one customer complained about receiving a different haircut than the one requested. This suggests that there may be occasional inconsistencies in the salon's ability to deliver on customer expectations.
3. Language barrier: One customer mentioned that the front desk lady does not speak English and was perceived as rude. This language barrier could pose challenges in communication and create a less welcoming atmosphere for English-speaking customers.
4. Long wait times: A repeat customer advised against visiting the salon on Fridays or Saturdays during midday due to long wait times. This indicates that the salon may struggle with managing its customer flow and ensuring timely service during peak hours.
In conclusion, Sebastian Unisex Hair Salon has strengths in its excellent customer service, skilled hairstylists, consistent quality, and knowledgeable staff. However, the salon has weaknesses in terms of poor customer service, inconsistent quality, language barriers, and long wait times. By addressing these weaknesses, the salon can further enhance its strengths and provide a more satisfying experience for its clients.
Best TL Reviews
Un excelente servicio al cliente y buenos trabajadores. Siempre salgo satisfecho en mi corte de cabello y mas
Muy mal servicio al cliente, Llegue a las 5:30pm y nadie mas estaba en fila, pregunté 3 veces si aún atendían y solo se hicieron los locos, es fácil decir no ya no atendemos aun que en la página web dice que cierran a las 6:00 pm los domingos.
Good service nice haircuts
The owner did my hair and it turn out so nice. She took her time and you couldn't even feel her touching your hair. My family and I have been getting our hair done there for over five years and I have no complaints.
They know about their skill. Highly recommend.
Hoy si no tienes sita no te atienden prefieren hacer tiempo pa q lleguen los que tienen cita que atender a los q estan esperando. Paresiera q hoy los dolares de unos valen mas que de otras personas. Que falta de profesionalida.
Terrible, they give you a high fade no matter what you ask for. The front desk lady doesn’t speak English she’s rude and everyone else is rude. Recommending everyone I know in the area away from here
Been getting my haircut here for almost 6 years. Lorenzo is the main person when it comes to male haircuts. I’m a repeat customer here and I recommend coming seeing him . Don’t go on fridays or Saturday’s mid day as it will be packed and you’ll be sitting for 1.5-3 hours till it’s your turn.
Place Pictures
Sebastian Unisex Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 09:30 AM - 05:30 PM |
How to go there
Location
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