Quick Facts About Modern Nails
The comments about Modern Nails place provide a variety of insights into its strengths and weaknesses. In this analysis, we will examine these comments and evaluate the strengths and weaknesses based on the customer feedback provided.
Starting with the strengths, one recurring theme in the comments is the friendliness of the staff. Multiple customers praised the staff for their kindness and described their experience as visiting family. This indicates that Modern Nails has created a welcoming and comfortable environment for its customers. Friendly staff not only enhances the overall experience but also fosters loyalty and positive word-of-mouth recommendations.
Another strength highlighted in the comments is the quality of the service provided. Customers expressed their satisfaction with the skill and attention to detail of the technicians. From creating impressive nail designs to performing thorough pedicures, customers were pleased with the results they received. This indicates that Modern Nails has trained and talented technicians who can deliver high-quality services, leading to customer satisfaction and repeat business.
Additionally, prompt service is mentioned as a strength in one of the comments. The customer noted that they did not have to wait, despite it being their first visit. Swift service is important in maintaining customer satisfaction and preventing unnecessary wait times. This indicates that Modern Nails values their customers' time and has efficient processes in place to ensure a smooth and timely experience.
Moving on to weaknesses, one significant issue that is mentioned in multiple comments is the durability of the nail services. Customers expressed disappointment with the chipping and short lifespan of their manicures. One customer even mentioned that their nails started chipping on the same day they were done. This indicates that there may be an issue with the quality of the products used or the technique employed by the technicians. For the premium price of $50 for a fill, customers rightfully expect long-lasting and durable results. Addressing this weakness is crucial to maintaining customer satisfaction and repeat business.
Another weakness mentioned in one comment is the unprofessional and rude behavior of one staff member at the front desk. The customer recounts feeling unwelcome and mistreated due to the receptionist's attitude. This kind of behavior can significantly impact the overall customer experience and deter potential customers from returning. It is important for Modern Nails to address this weakness by providing appropriate customer service training to all staff members and ensuring that every customer is treated respectfully and attentively.
In conclusion, the strengths of Modern Nails place include the friendliness of the staff, the quality of the services provided, and prompt service. These strengths contribute to a positive customer experience and can enhance customer loyalty. However, weaknesses such as issues with the durability of the nail services and unprofessional behavior from a staff member at the front desk need to be addressed. By addressing these weaknesses, Modern Nails can further improve the customer experience and solidify its position as a reputable nail salon.
Best TL Reviews
The lady that did my nails was very nice but I’m having a few issues. First I have never paid $50 for a fill. I got them done in the morning by the evening they were already chipping. It’s been two days and they are all chipping. The reason is she painted my nails realized she got acrylic and and painted on my skin and drilled the sides of my nails. For $50 they should look really good and at least last me two weeks!
Couldn’t be happier with the services I got, Amanda did a great job on my pedicure and Jennifer slayed my nails to perfection ???? highly recommend this place
I really enjoy coming here to have my nails done. They are really friendly. I always feel like I'm visiting family. They always work with my ideas and the results are always amazing. I highly recommend it to everyone. Btw I always post my new nails. So every other Friday you can see my new designs
I couldn't be happier with the service and results from Modern Nails. Jennifer did a wonderful job on my nails, and my husband said his pedicure was the best he's had in a while. The staff is very friendly, and we were VERY happy with everything! We'll be back when we're on the area again. Thank you Jennifer and Sue!
Amazing service! For my first time ever when getting a service done I did not have to wait! My first time here and I will be coming back! Thank you Jennifer ???? my pedicure was clean and sooooo relaxing! Painless and just perfect ????
Went to get an old gel manicure removed and a new one put on. Had a fantastic experience. The store was clean, staff was friendly, and the girl who did my nails had amazing attention to detail. She also was extremely sweet and gave some great suggestions for local restaurants :) if I'm in the area again, I will definitely be back!
This is my go to nail salon - I go with a friend every two weeks. The staff are incredibly nice. I get a gel manicure and have been obsessed with my nails every time I leave. (Which is what you want, no?) With tip, I spend a little over $30 now as the cost went up recently. Worth every cent. I can’t stress how friendly the technicians are.
I walked into this facility expecting to receive their services. Unfortunately it was the wrong location the reason for this rating was the First Lady that sits at the front and answers all phone calls. Was extremely rude I walked in and she asked if I had an appointment and I said yes to the the man on the phone. She responded with an attitude that there was no guys that answer the except her. So then I asked her to verify the number and she rudely said the number is on the window behind you. You could have gained a customer but with her being unprofessional and her rudeness I Will never go to back to this facility.
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Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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