Quick Facts About Long Nails
Long Nails place receives mixed reviews from customers. While some customers are satisfied with the service and quality of work, others have had negative experiences. In this analysis, we will examine the strengths and weaknesses of Long Nails based on the comments provided, addressing factors such as customer service, quality of service, pricing, wait times, and overall experience.
Starting with the strengths, some customers have mentioned that the nail technicians at Long Nails provide great service and do an excellent job. They praise the quality of their nails, mentioning that they leave the salon feeling satisfied. Customers also appreciate the patience and friendliness of the nail technicians, particularly when it comes to accommodating children or handling special requests. Additionally, some customers have had positive experiences with specific nail technicians, such as Mr. Tim, who is highly recommended for his skill and professionalism.
Another strength mentioned is the salon's ability to provide last-minute appointments. One customer mentioned that they arrived just in time to be seen without having to wait, which can be convenient for those with busy schedules or immediate nail needs. Furthermore, some customers appreciate the attention to detail in the pedicures they receive, suggesting that Long Nails does a good job in this area as well.
However, there are several weaknesses that customers have pointed out about Long Nails. One significant weakness revolves around customer service and professionalism. Some customers mentioned encountering rude or unprofessional behavior from both other clients and nail technicians. They describe drama among clients and technicians, calling the atmosphere "ghetto" and chaotic. This negative ambiance can contribute to a poor overall experience and reflects poorly on the salon.
Pricing is another area of concern. One customer expressed dissatisfaction with the prices, noting that Long Nails charges more than other salons that offer better quality work. Another customer mentioned that they were charged more than what was advertised on the price list, which can be considered misleading and dishonest. Price discrepancies and higher costs without a commensurate increase in service quality can deter customers and lead to negative reviews.
Another significant weakness identified is the long wait times experienced by some customers. One customer mentioned waiting for an hour for a pedicure, only to find out that there were still two people ahead of them. This indicates poor time management and organization on the part of the salon. Multiple customers reported similar experiences of extended wait times, despite the salon not appearing overly crowded. Prolonged waits can frustrate customers and result in them leaving without receiving the service they came for.
Several customers also expressed dissatisfaction with the quality of the service they received. Complaints include uneven nails, thick application of acrylic, nails coming apart just days after the visit, and gaps on the nails suggesting the need for a refill. These instances reflect a lack of attention to detail, poor craftsmanship, and inconsistencies in the skills of the nail technicians. Such issues can greatly impact customer satisfaction and ultimately drive customers away.
To summarize, while Long Nails place has some strengths, such as positive customer reviews of certain nail technicians and the ability to accommodate last-minute appointments, it also has notable weaknesses. These weaknesses involve customer service issues, including unprofessional behavior and a chaotic atmosphere, higher pricing without corresponding quality, prolonged wait times, and a lack of consistent quality in the nail services provided. Addressing these weaknesses and improving customer service, pricing transparency, and service quality would benefit Long Nails in attracting and retaining satisfied customers.
Best TL Reviews
For eyebrows yes. Nails no thank u. You want a full spa manicure experience this is not the place. My tech was the male there i hated my nails once i got home n really looked at them. Thick, uneven, not happy with Paint job and they have the nerve to be pricer than nicer salons. Ghetto women, drama from clients and techs a whole mess. Not even 2 days nails where coming apart around the nail bed corners and back of nails that were never filled. He added a tip added acrylic wash ur hands paint good bye. Will lock doors on all customers if someone hasnt paid. have ur money on hand when u are coming to get service. Ghettooooooo.
Great Service!! My nails were done beautifully!! I had to have my little boy with me the day I went and the man doing my nails was more than patient & nice! Definitely would recommend!!♡
I just moved here from Houston and have been looking for a nail spot for 2 months. One day I asked a lady where she got her nails done and I was referred here. BIG MISTAKE! I saw they open at 10 so I show up at 10 and sign in, they had a cash only sign, so I drove across the lot to Krogers to get cash. I come back and sit for about 10 minutes and 2 other ladies come in, sign in and sits next to me. The nail tech then comes and whispers and tells them to come sit. I asked if they had an appointment because I've been here since 10, and she told me to have a seat, her brother was on the way in. It's 11:15 now. 11:28 as I'm prepared to leave I get called back. I asked for a larger nail on my thumb and he insisted he knew the acrylic would cover the corners. Long story short, my nails are a mess, I had to ask him to match the length for correct sizing, and I also had to ask for cuticle oil. I was charged $45, when the sign said $30 and up and I have regular length nails with shiny nail polish. I left with gaps on my nails, like its already time for a refill and it's only been 3 days. I DO NOT recommend!! I also signed up for a pedicure and left without one because 2 and a half hours have now passed with the same lady sitting in the pedicure seat, that was there before I received service. As I was disgusted with my nails and the service provided.
Nails by Mr Tim at Long Nails. He did an amazing job. Thank you so much Tim. ❤️
I love this place they do an Awesome job I never leave unsatisfied Tim is my nail tech and worth every penny. Highly recommended.
I arrived just in time to be seen With no wait it was perfect. I got the married couple I believe anyway nice & friendly.
They do a good job with your nails and give a fabulous pedicure.
I waited an hour for a pedicure and thought I was next only to be told two people was still in front of me. I got there 30 minutes after they opened and it didn't seem that crowded. However, several people walked to the back to get lashes or eyebrows done. This is the second time I've tried this place and sat a whole hour and still never got service.
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Long Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | Closed |
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