Quick Facts About Nikki Nails Spa
Nikki Nails Spa is a nail salon with both positive and negative reviews. In order to assess the strengths and weaknesses of the salon, it is important to analyze the comments provided by customers.
Starting with the strengths, it is evident that the salon prioritizes cleanliness. Multiple comments mention how clean and neat the establishment is. This is an important aspect of any salon, as cleanliness promotes a hygienic environment and makes customers feel comfortable. Additionally, the professionalism of the staff is praised in several comments. Many customers appreciate the fact that the technicians are experienced and provide high-quality service. The professionalism of the technicians contributes to the overall positive experience at the salon, and it is mentioned that they make the customers feel like they are part of a second family.
Another strength highlighted in the comments is the convenience of the salon. Some customers mention that they appreciate being able to walk in and be served immediately without having to wait. This shows that the salon values customer satisfaction and tries to accommodate their needs. Additionally, the variety of services offered at Nikki Nails Spa also seems to be a strength. Customers mention that they can get a wide range of treatments, including eyelashes, eyebrows, waxing, and both manicures and pedicures. The ability to get multiple services in one place is a convenience that customers appreciate.
Despite its strengths, Nikki Nails Spa also has several weaknesses that are pointed out in the comments. One recurring complaint is regarding the manicure and pedicure process. One customer found it disrespectful when the nail technician started doing their manicure without asking first. This lack of communication can lead to a negative experience for some customers. Another customer also mentioned how some technicians do not follow basic hygiene practices, such as handwashing and using single-use items. These observations raise concerns about the salon's adherence to industry standards and regulations.
Another area of weakness highlighted in the comments is the customer service. While some customers have positive experiences with the staff, others mention incidents where the staff was rude or mistreated certain customers. The comment about the staff calling the police on elderly Black women is particularly concerning and reflects a lack of respect and professionalism.
Price is also mentioned as a weakness by some customers. Nikki Nails Spa is considered to be pricier compared to other salons in the area. While some customers express that the higher price is worth it for the quality of service, others find it to be too expensive.
In conclusion, Nikki Nails Spa has several strengths, including its cleanliness, professional staff, convenience, and variety of services. However, there are also notable weaknesses, such as communication issues during treatments, concerns about hygiene practices, incidents of poor customer service, and potentially higher prices compared to other salons. These strengths and weaknesses should be considered by potential customers when deciding whether to visit Nikki Nails Spa.
Best TL Reviews
I wanted to love this place. Honestly. But I did not. I came with my mother on a Saturday afternoon. The salon was clean. We decided to get Gel Manicure and Pedicure. The pedicure was delightful. My nail technician Sophia was incredibly attentive and very professional. However , I despise when I sit down to enjoy a pedicure and then the nail tech comes over and starts doing my manicure. I think it’s a very disrespectful thing to do. At least ask me first. However my nails toes and hands are beautiful. So maybe 4 out of 5?
I've been coming here for over 10 years and not only is the shop clean and neat but they are very professional. They all are like a second family to me and I wouldn't go anywhere else for my nails. All the techs are Good but Lee and Nancy are my 2 favorites. No other shops compare‼️
A friend of mine recommended this shop to me because I’ve been going to other shops in the area for years and I’m hardly ever satisfied with their work. But this place was awesome! They were very nice & the place was CLEAN. I knew immediately when I walked in that I would love it. It was a Sunday and I was seated immediately which I loved. No wait & mama Nancy did my pedi while Helen did my fill-in. I’m not gonna lie they are a bit more pricier than the other shops in the area but it was so worth it! My fillin with gel polish was $45 which I thought was too much. Mama Nancy was SO nice & did the heck out of my feet!! She did everything I asked of her & took her time. My feet are so smooth and she massaged my legs & feet numerous times & longer than any other techs have. She even gave me some of the stuff that they put in the water to take with me which I thought was very sweet. Now I can’t wait to go back & im hoping my next experience with them will be great like this one was. I don’t care if I have to sit and wait for her because she is so worth it❤️
Always get right in and quality work EVERYTIME! I def get treated and feel like a queen here!!! Eyelashes, eyebrows, waxing, manis, pedis…get it ALL!!!
The nail salon is not up to code. They do not require hand washing nor are they disposing any one time use utensil such as porous nail files or foot scrubbers are being used repeatedly when they are single use items. This place needs to be shut down I don’t believe all of any are licensed which is REQUIRED in Georgia. Time to start reporting these nail shops know the laws and know what’s right. Also so a worker use the nail clipper they just used on someone’s feet to clip her nails right after he left the bowl.
I have been going here for years. Since mama Lee opened. They do good nails based on their attitude. Prices went up but customer service went down. I have. Seen with my own eyes 2 different times them cursing out and calling the police on elderly BLACK women.
The staff is always nice and friends. TEE does some awesome mani and pedi. Everyone at this location is good so you won't be disappointed.
This was my first time visiting and it was a great experience overall! I was greeted, warmly welcomed, and got my nails done immediately upon arrival. KK did my nails and was super helpful during the process. He made sure I was ok and that I was aware of the add-on prices. I’ll definitely come back. ☺️
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Nikki Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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