Lisa's Nails

+1 301-675-9394

3812 Randolph Rd, Silver Spring, MD 20902 United States of America

Open Today: -

Quick Facts About Lisa's Nails

Lisa's Nails Place has a number of strengths based on the comments provided. First and foremost, the customer service is consistently praised as being amazing. Customers feel welcomed and at home when they visit the salon, and the staff is described as friendly and engaging. This positive experience is enhanced by the fact that the salon is willing to work with customers' schedules, making it convenient for them to visit.

Affordability is another strength of Lisa's Nails Place. Multiple comments mention that the prices are reasonable and that the salon offers great value for the services provided. This affordability makes it accessible to a wider range of customers and may attract more people to try out their services.

Another strength mentioned is the quality of the nail services. Customers consistently mention that their nails come out excellent and they receive compliments on them. This indicates that Lisa's Nails Place has skilled technicians who are able to deliver high-quality nail services. Additionally, the efficiency of the technicians is praised, indicating that customers do not have to spend excessive amounts of time at the salon for their services.

The fact that Lisa's Nails Place is a family-run business is also seen as a strength. Customers appreciate the personal touch and feel that they can rely on consistent service, regardless of which technician they have. This sense of trust and familiarity may contribute to customer loyalty and repeat business.

Easy parking is mentioned as a strength by one commenter. This means that customers do not have to struggle to find parking or worry about the inconvenience of parking far away from the salon. Easy parking adds to the overall convenience and positive experience for customers.

Despite these strengths, there are some weaknesses that should be addressed by Lisa's Nails Place. One customer mentions developing an infection from unclean instruments used during their service. This raises concerns about hygiene practices and the sterilization of tools. Addressing this issue is crucial to prevent further incidents and to ensure the safety and well-being of customers.

Another commenter brings up a lackluster experience, with inconsistent water temperature during the pedicure and a dirty-looking scrubber being used on their feet. This indicates a lack of attention to detail and a failure to provide a relaxing and enjoyable experience for customers. Additionally, there are complaints about not receiving the desired nail design and being charged more than others for the same service. These issues suggest a lack of communication between the technicians and the customers, leading to dissatisfaction and a feeling of being undervalued as a customer.

In summary, while Lisa's Nails Place has strengths such as excellent customer service, affordability, and high-quality nail services, there are weaknesses that need to be addressed. Ensuring proper hygiene practices, improving attention to detail, and enhancing communication with customers will help to improve the overall experience and reputation of the salon.

Best TL Reviews

Love them! Amazing Customer Service every single time. Nails are super affordable. Always willing to work with your schedule. Easy parking. Nails always come out excellent and I get compliments all the time. Always highly recommending them! You won’t be disappointed!

I loved my first time at Lisa’s nails. Melinda, her aunt and mom really make you feel at home and it’s super chill, I had great convo along with excellent service. My French full set is flossing and pedicure done so so well by Melinda. They have the smoothest touch with quality care and efficiency! I’m telling everyone to come here!!

Michelle was awesome. Just moved to the area.. was clean and cute shop definitely going back ☺

I love Lisa’s Nails! A family run business, I know I’m going to have incredible service every time no matter the technician. I look forward to getting my nails done and showing them off. I’ve been a loyal customer for 2 years and will continue to support their business! Their prices and service are the best in the area.

Lisa Lisa Lisa ! Saved my nails and the design is beyond perfection, best nail salon I’ve ever been to and would HIGHLY suggest

The pedicure looked ok. Same with my gel manicure. However I developed an infection from them breaking the skin and using unclean instruments. I should have stayed with my normal place. I never saw them open instruments from a sterilization pack and they didn't cover the pedicure bowl. Now I'm on antibiotics to cover a staph infection, Bactrin (Incase it is MRSA) and have to return in two days for possible drainage. Since I had no sores on my feet and was not sick walking in and am young - I can say ????% it was the nail salon.

It was not another location. It was Lisa's nails 3812 Randolph Rd, Wheaton, MD 20902.

I'm going back tomorrow to have the toe looked at again and possibly probed for pockets of pus ????

My reviews echo most of the negative reviews written. I got a manicure and pedicure and the water was too hot then freezing then lukewarm then the old lady who started my nails just pulled a dirty looking scrubber to scrub my feet. Then midway she stopped and someone else took over. During my pedicure the other lady yelled at me to move my car because she thought I was blocking the way...meanwhile I WASNT when she actually looked out the window she saw that and every "spot" in the corner was taken...so not sure where she would wanted me park...When I went to get my nails done I showed them what I wanted and they proceeded to do what THEY wanted until I had to stop them and insist they attempt what I wanted. The lady had an attitude the rest of the time she did my nails like I was doing her a disservice. Ultimately my nails looked nothing like what I asked for and to top it off they charged me more than my friends nail who got the same exact service...definitely not worth the lackluster experience.

The price is tempting, but it’s not worth it. My friend & I got pedicures - the water in the basin was cold, & the pedicure itself lasted less than 20 minutes. We chose to not get polish; however, it consisted primarily of clipping our toe nails (not all my nails were even clipped) & scrubbing our feet with a dirty looking pumice scrubby/stone. No lotion was used. The clippers/tools were not removed from sanitary packaging. Not a relaxing experience. I don’t like leaving negative reviews, but this was disappointing.