Quick Facts About Helen's Nails
Helen's Nails has both strengths and weaknesses based on the comments provided. In terms of strengths, there are several positive aspects mentioned by customers.
One strength is the professionalism and kindness of the staff. Customers appreciate that the nail technicians are accommodating, professional, and kind. They also appreciate the fact that the staff apologizes if any mistakes are made during the service, showing a level of accountability and professionalism. This indicates good customer service and a positive experience for clients.
Another strength is the organization of the salon. One customer mentions that they had their contact information from a previous visit, which made setting up a second appointment quick and easy. This shows that the salon keeps track of customer information and is efficient in their booking process. This level of organization can contribute to a positive customer experience and save time for both the staff and the clients.
Customers also appreciate the skill level of the nail professionals at Helen's Nails. They mention that the technicians are skilled and do an amazing job with both nails and eyebrows. This indicates that the salon employs experienced and talented professionals who can provide high-quality services. This is an important factor for customers when choosing a nail salon.
Additionally, customers mention that Helen's Nails has a quick turnaround time and accepts walk-ins. This is beneficial for customers who may need last-minute appointments or have time constraints. The ability to accommodate walk-ins shows flexibility and convenience for clients.
Furthermore, the salon offers unique services such as chrome nails in various colors. This is mentioned as a positive aspect by one customer who appreciates the availability of different options. Offering unique services can attract customers who are looking for something different and may set the salon apart from competitors.
Despite these strengths, there are also some weaknesses mentioned in the comments.
One weakness is the availability of specific services. One customer mentions being turned down twice for a full set and a pedicure. This indicates that there may be limitations on the services provided or the availability of certain nail technicians. This could be perceived as a lack of flexibility and convenience for customers.
Another weakness is the dissatisfaction expressed by one customer regarding the quality of their nails. They mention that the technician seemed unsatisfied with some of the nails and had to redo them several times, resulting in chunky nails and discomfort. This indicates a lack of attention to detail and customer satisfaction in this particular instance.
Additionally, one customer mentions that the salon does not have a wide selection of color-changing gels. This could be seen as a limited offering for customers who are looking for more variety in their nail polish options.
In summary, Helen's Nails has several strengths such as professional and kind staff, organization, skilled technicians, quick turnaround time, and unique services. However, there are also weaknesses such as limited availability for certain services, dissatisfaction with nail quality in some cases, and a lack of variety in product offerings. These strengths and weaknesses should be taken into consideration when evaluating Helen's Nails as a nail salon.
Best TL Reviews
I went in during a super busy time (about 11am on a Tuesday) and was asked to set an appointment for later in the afternoon since no one was available to do what I had wanted, which was totally fine. I returned at my appointment time and requested short acrylic nails with a two-tone gel manicure.
The gentleman who did my nails was accomodating, professional and kind. He got my finger when cutting down the acrylic and he apologized. He also got my cuticle when filing and he apologized again.
The process was as expected, but he didn't seem too satisfied with a couple of the nails as he did them. So he went back a few times to redo them- he filed them down again and then repainted them. I did end up with a couple chunky fingernails and my nails beneath hurt last night from all of the filing. I felt bad for not giving him more of a tip, but I did not feel completely satisfied with the work. As i mentioned, I've got some chunky bois.
This place came highly rated by a friend of mine, and I'm sad that it didn't live up to my expectation. I don't think I'll be going back.
I am obsessed!! I think I have found my go to nail spot!
First, they seem to be well organized and they're very kind. They had my number and information from my first visit which made my second appointment set-up quick.
Second, I got fillers for both of my appointments. Paul was my nail tech for both times. He did an amazing job and was very sweet.
Again, I will definitely come back!
Amazing place and amazing people! Been going here for several months now and love it! They get you in right away, listen to what it is that you want and always do an amazing job! I’ve taken my daughter here several times and they’re so patient with her! Our nails always look amazing! Would highly recommend to anyone and everyone! Helens nails is the absolute best!!!! 50 STARS!!!
I love this nail salon. Every time I go is like go to your friends. Very skilled nail professional. I have also done my eyebrows and they know exactly how to make them perfect. Totally recommend.
They actually had chrome in different colors, how awesome is that!
If you want to be turned down not once but twice this is the place for you… the only experience I’ve had with them is turning me down once for a full set and once for a pedicure
I needed to get Acrylics for a special event and they were able to fit me in no problem. They accept walk-ins but I suggest making an appointment. Paul is who does my nails and he always does a wonderful job. If you want color changing gels they don't have a huge selection, so I would bring your own. Extremely happy with the service and I will be going back next week! The picture below is my current color
Did a fantastic job on my nails! They have been on for a month and still look great! Service was fast and the staff was lovely! I will be back for sure!
Place Pictures
Helen's Nails Info
Amenities
From the business
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Identifies as women-owned
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Gender-neutral restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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