Quick Facts About Cindy's Nail and Foot Spa
Cindy's Nail and Foot Spa is a place that seems to have both strengths and weaknesses, based on the comments provided. In order to thoroughly analyze the strengths and weaknesses, it is important to consider different aspects such as customer service, quality of service, pricing, and overall experience.
Starting with the strengths, there were a few positive comments about the service and the end result of the nail treatments. One customer mentioned that their nails came out perfect and that the staff member who helped them was friendly and accommodating. Another customer praised the selection of colors and appreciated the assistance in choosing a good color for their nails. These comments indicate that there are some employees at Cindy's who provide good service and deliver satisfactory results.
Another potential strength is the recommendation from a previous customer. Although the specific details were not mentioned, this suggests that there may be other customers who have had positive experiences at Cindy's Nail and Foot Spa. Word-of-mouth recommendations can be a powerful tool for attracting new customers.
However, there are several weaknesses that emerged from the comments as well. One major concern was the poor customer service experienced by some individuals. One customer mentioned receiving an attitude from a nail technician when they asked a simple question. This negative interaction could deter potential customers and leave them dissatisfied with the service.
Another common complaint was the excessive amount of time spent at the spa. One customer mentioned spending three hours just trying to get a full set and padi. This could be a serious drawback for customers who have limited time or who value efficiency. Long wait times and delays can be frustrating and may result in a negative overall experience.
Pricing was another issue mentioned by multiple customers. One person reported being overcharged by $10 and questioned the honesty of the staff, suggesting that there may have been a discrepancy between the quoted price and the actual charge. Another person mentioned feeling ripped off and emphasized the importance of checking the receipt before leaving. These experiences can damage the reputation of Cindy's Nail and Foot Spa and lead to distrust from potential customers.
In addition, there were complaints about the communication and professionalism of the employees. One customer mentioned feeling uncomfortable due to the employees speaking in their own language and potentially making derogatory comments. Another customer expressed frustration with a mix-up during a waxing appointment, during which the employee did not adhere to the requested specifications and then reacted defensively when confronted about the issue. These instances of poor communication and unprofessional behavior can significantly diminish the overall customer experience.
Lastly, there were a few comments about the quality of the services provided. One customer mentioned having to ask the nail technician to remove dead skin from their feet, which should have been a standard part of the pedicure service. Another customer complained about her nails being crooked and the negative response she received when she pointed out the issue. These instances indicate a lack of attention to detail and a potential lack of skill or expertise in providing the services offered.
In conclusion, while Cindy's Nail and Foot Spa has some strengths such as positive feedback on the end results of the nail treatments and potential word-of-mouth recommendations, there are also several weaknesses to consider. These weaknesses include poor customer service, long wait times, potential pricing discrepancies, issues with communication and professionalism, and concerns about the quality of services provided. These factors should be taken into consideration when evaluating whether to visit Cindy's Nail and Foot Spa.
Best TL Reviews
The end result was coo but the service and the time it took could definitely use improvement. I spent 3 hours just trying to get a full set and padi. Thank God I had the time and needed to get my nails taken care of. Also I asked a simple question..."Are you going to file down the back of the nail?"
That got me an attitude from the nail tech saying he's done this for 17 years and he knows what he's doing! Thanks for making my nails look good however I will NOT be back given the service and the chunk of my day now gone!
She was very nice and helped me pick a good color for my nails. My nails came out perfect and she made sure I was comfortable the whole time. 10/10 I will be coming here again very soon.
Cindy's Nail and Foot Spa is rip off
check your receipt before you leave. I was overcharged by $10 was not bout the money they lied
I ask to have polish removed and add new color that's it $30 I got charged $40 instead of thirty
why the lie????
My daughter and I were traveling and we stopped in Cindy's nails to have our nails done.My daughter had picked out design in her phone she wanted and the 2 men that work there did all they could to change her mind mind u she's only 12 years old.The 2 men starred talking in their language which is so rude but u know their talking about u cause they keep looking at you.We we're uncomfortable to say the least.The man I believe to be the owner put 2 of my nails on cricked my other nail was going straight up when I asked him why my nail looked like that he got very defensive.If you don't like we can take off for you I told him I never said I did not like them I asked mynt nail was going straight up needless to say he got loud w me told his partner to take off my nails so he proceeded to cut them super short bit totally removing the nails like he should have.My daughter was so embarrassed as we walked out I apologized to the other ladies in the mail salon n they were all like it's ok .
I will be er return to this nail shop again ever !!!
I visited Cindy's under the recommendation of someone else but I should've just followed my mind and did my own damn pedicure or waited til I got back home. It's not way I should've had to MAKE them scrape all the dead skin off my feet. Beyond ridiculous
I used to be a regular and then a few days before my birthday I went and got wax and I made sure to communicate do not touch my eyebrows and the woman said she understood and I ended up with half of my eyebrows gone and she tried to get away with charging me twice and when my friend who treated me to the salon went to ask for a refund she was instantly called a liar and i was called a liar because we were unhappy with their service and we felt ignored when we communicated.
I do not recommend.
Customer service from the owner of this establishment is HORRIBLE. I was referred to the place and I would not recommend spending your money at this establishment. It’s clear that the owner only wants to do what he wants and he does not want to hear about how you want your nails to look...even though you’re the one paying for the service. I made a request about how I wanted my nails polished and his response to me was “so you want perfection, you can go somewhere else”. At that point I ask him to remove the services he started and I went somewhere else. Overall the owner was very unprofessional and the manicure that he started was rushed and sloppy.
On Nov. 18, 2017, purchased services for Nail overlay and gel polish. Six days later my polish & nails are now chipping so I go to Cindy's to have the really bad nail repaired. The 1st gentleman look at my nails and say its been 2 weeks and I need a refill. I said no it has only been seven days since I had this done. Two more nail techs look at my nails (the actual 2 nail techs that worked on my nails ), and said its too much time past. If only 3 - 4 days ok but thats long enough for gel polish. I asked for a repair, NOT A FREE One; but no one listened to my service request. I told the 3 techs you should explain this to customers that Your Gel Polish is maybe good for 3 or 4 days before we pay an extra $10 or more dollars.
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Cindy's Nail and Foot Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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