Martha's Hair Salon

+1 612-706-4484

2223 NE Central Ave, Minneapolis, MN 55418 United States of America

Open Today: -

Quick Facts About Martha's Hair Salon

Strengths of Martha's Hair Salon:

1. Skilled and knowledgeable staff: Many customers appreciate the experienced and skilled stylists at Martha's Hair Salon. Comments mention that the stylists, such as Lupita and Jenny, are efficient, friendly, and know exactly what they are doing. This indicates that Martha's Hair Salon has a team of professionals who can deliver high-quality results.

2. Client satisfaction: Several customers mentioned that they were highly satisfied with the haircuts they received at Martha's Hair Salon. They specifically highlight that their hair was cut exactly how they wanted it, showcasing the salon's ability to meet client expectations and preferences.

3. Friendly and welcoming atmosphere: Comments mention that Martha's Hair Salon offers a friendly and welcoming atmosphere. This is a positive attribute as it helps create a comfortable environment for customers, making them feel more at ease during their visit.

4. Good service for children: Some feedback indicates that the salon offers good service for children. Customers mentioned that stylists like Nancy did an awesome job with their young ones' haircuts, showcasing the salon's ability to cater to different age groups and provide a quality experience for children.

5. Reasonable prices: One comment mentions that Martha's Hair Salon provides affordable prices. Price affordability can draw in customers who are looking for quality hair services at a reasonable cost.

Weaknesses of Martha's Hair Salon:

1. Lack of transparent pricing: A customer mentioned that they were not informed about the additional charges for washing and straightening their hair. This lack of transparency in pricing can be a weakness as it may lead to customer dissatisfaction. It is essential for businesses to be transparent and upfront about their pricing policies to avoid any surprises for customers.

2. Inattentiveness regarding appointments: One customer expressed dissatisfaction regarding the salon's lack of understanding of what an appointment entails. They mentioned that the staff always tried to rush them out as quickly as possible. This indicates a potential weakness in the salon's appointment management, as customers expect their scheduled appointments to be honored and given the appropriate time and attention.

3. Careless staff: A customer mentioned that they experienced damage to their eyebrows caused by a careless staff member. This indicates a weakness in the salon's attention to detail and care during the service. Carelessness can lead to negative experiences and dissatisfaction among customers, potentially affecting the salon's reputation.

4. Language barrier: One comment mentions a positive experience with a stylist described as "chinita de lentes," indicating that there may be a language barrier for some customers. This can be a weakness as effective communication is essential in understanding and meeting customer needs and preferences. Having bilingual staff or implementing effective communication strategies can help overcome this weakness.

In conclusion, Martha's Hair Salon has several strengths that include skilled and knowledgeable staff, high client satisfaction, a friendly atmosphere, good service for children, and reasonable prices. However, there are also weaknesses such as a lack of transparent pricing, inattentiveness regarding appointments, careless staff, and a potential language barrier. Addressing these weaknesses can help enhance the overall experience for customers at Martha's Hair Salon.

Best TL Reviews

I like my hair cut but would of appreciate it if they ask and/or let us know we will be charged for washing our hair and straightening. The place I use to go they don’t charge and don’t get me wrong I don’t mind getting charged just give people a heads up. Thank you!

Loved how Lupita listened to what I asked for and worked magic on my hair. I'm officially a blonde thanks to her. She's was efficient, friendly and knows exactly what she's doing.

Great place to go get my hair cut , this is my first time at Martha's hair salon and it is amazing work they did , professional and i finally get my hair cut exactly how I wanted, I highly recommend Martha's hair salon, thank you Jenny for a amazing job , this is my favorite place now , and the salon looks amazing and friendly atmosphere,????????????

Love the experience at this salon the styles was super nice she recommended me what hair cut will fit better for me and my son , I love it thank you Lorena for a wonderful job highly recommend very professional and affordable price, bye-bye great clips ????

Good place to do your hair cut. Very nice perssonal.

Nancy did an awesome job with my four years old grandson. Nice haircut done with scissors. Love it!

My eyebrows are going to need about 6minutes to recover from the damaged done by the very careless staff. Always trying to push out the door as fast as possible. Have no comprehension of what an appointment is. Would not recommend take your business else where

Siempre que necesito un corte de cabello, acudo a esta instalación. Hasta ahora me siento muy satisfecho con el servicio de ale y la chica chinita de lentes!