Foxy Nails

+1 815-633-7080

6714 Broadcast Pkwy, Loves Park, IL 61111 United States of America

Open Today: -

Quick Facts About Foxy Nails

Foxy Nails has several strengths that make it stand out as a nail salon. Firstly, one of the main strengths is the responsiveness and willingness to accommodate customers in a time of need. When a customer had a terrible experience at another salon and called Foxy Nails in distress, they were able to fit them in quickly and provide great service. This shows that Foxy Nails values customer satisfaction and is willing to go above and beyond to rectify a negative experience.

Another strength of Foxy Nails is the level of skill and professionalism demonstrated by its nail technicians. Many customers praise the technicians for their attention to detail and ability to understand and execute their desired nail designs. The positive comments about Jay and his ability to fix and enhance customers' nails indicate that the salon employs experienced and talented technicians who can provide exceptional service.

Foxy Nails also has a welcoming and friendly atmosphere, which is highlighted by the positive experience of a customer who received a manicure while a bridal party was present. The owner, Crystal, went the extra mile to make the occasion special by bringing out a bottle of champagne. This demonstrates the salon's commitment to creating a positive and enjoyable environment for its customers.

Moreover, Foxy Nails is praised for its cleanliness and attentiveness to customer needs. Customers appreciate the cleanliness of the salon, which is an important factor in maintaining a safe and hygienic environment. The positive experience of a customer who recommended Crystal as their "nail guru" further highlights the attentiveness and dedication of the staff to provide a pleasant and satisfying experience.

However, there are also weaknesses that should be addressed by Foxy Nails. One recurring issue mentioned in the comments is the lack of attention or poor service provided by certain technicians. One customer mentioned that their pedicure was disappointing as the technician was more focused on talking to a co-worker than providing a thorough and relaxing experience. This indicates a lack of professionalism and attention to customer satisfaction.

Another weakness is the issue of double charging and the difficulty in obtaining a refund for an overcharged service. One customer mentioned that they were double charged for a gel manicure, but since they did not keep their receipt, the salon refused to refund the difference. This indicates a lack of transparency and communication within the salon, as well as a lack of flexibility in resolving customer issues.

In conclusion, Foxy Nails has many strengths that contribute to its positive reputation as a nail salon. These include responsiveness to customer needs, skilled and professional technicians, a welcoming atmosphere, and cleanliness. However, there are weaknesses that need to be addressed, such as inconsistent service quality and difficulties in addressing customer issues. By addressing these weaknesses and maintaining its strengths, Foxy Nails can continue to provide excellent service and maintain customer satisfaction.

Best TL Reviews

I had been looking for a new nail tech for a few months . I tried a new place this morning and left crying in my car due to how absolutely terrible they were. I called foxy nails right after, not knowing what to do and having to work tonight. Luckily, they said to come in. I waited only about 15-20 min and they were very nice. They gave me to Jay ,the nail tech who fixed my nails for me . He did an amazing job and I will be returning here and to him. Thank you foxy nails and Jay for great service and nails

I'm not the best photographer But let me tell you! I Absolutely love Foxy Nails went in there for the 1st time after being disappointed from a other nail salon and had a vision of what I wanted and he Absolutely Nailed it... They were busy at the time of my appointment I didn't have to wait at all and he took his time and did what I think is a Fantastic Job!! Shout out to the entire staff. I'll definitely be Back!!

I've stopped using this business. I was double charged for a gel manicure. I paid with a debit and did a cash tip. Because, I did not save my receipt, they won't refund the difference. I had the date of service on my online statement. They could've looked up the receipt I signed in the store. Save your receipts, and always check your statements right after service. Lesson learned.

I came in on a very busy day and had to wait a good amount of time for my manicure, but it was worth the wait. The technician was very apologetic and did a great job on my nails. I find that people rarely take the time to do 3 full, neat coats. While I was there, the owner Crystal, brought out a bottle of champagne for a bridal party getting their nails done. The whole place just had a great feel about it. I'll definitely be back.

Worst pedicure of my life! The lady was too busy talking to her co worker to focus on what she was doing. Barely got a massage (didn’t even massage my feet or rubbed lotion on then) and paid $45 for the fancier pedicure.

Jay is amazing always does a wonderful job on my pedicures and manicures. Pays close attention to detail and what I need to have done that day. He always asks if I want a design or different color on my nails. This salon is very welcoming and very accommodating to whatever you need done all you have to do is speak up if there is an issue. I myself have never had an issue, but I'm sure there are people who don't always get what they ask for at a salon.

Ben did a wonderful job on my pedicure today. On a cold and icy day it's a wonderful way to relax and enjoy the day. Thank you Ben.☺️

I have been on the hunt for a good nail spa. A good friend recommended I go here. Wow was I impressed. They were clean and attentive. Crystal was amazing. She is definitely going to be my nail guru from now on! Thanks Foxt nails!