Quick Facts About Beverly Hills Nails
Beverly Hills Nails Place, as indicated by the comments above, has several strengths and weaknesses that can be highlighted. The strengths of the salon include positive customer experiences, professional and accommodating staff, quality work, and a loyal customer base. However, there are also significant weaknesses, such as issues with customer service, poor communication, long wait times, and high prices.
Starting with the strengths, several customers have had positive experiences at Beverly Hills Nails Place. One customer mentioned that they always have a wonderful visit with a particular nail technician named Haley. The customer drove from the other end of town to specifically visit this salon, which indicates a high level of satisfaction. Additionally, the salon has a friendly and professional staff who provide excellent service, as indicated by another satisfied customer who had a great pedicure experience.
Another strength of Beverly Hills Nails Place is the quality of work. A customer mentioned that they have been going to this salon for many years and have always been happy with the outcome. This indicates consistency in the salon's ability to deliver satisfactory results to its customers. The fact that the customer received compliments on their nails further supports the notion of quality work.
Furthermore, Beverly Hills Nails Place seems to have a loyal customer base. Multiple customers have mentioned that they have been going to this salon for a long time, indicating a level of trust and satisfaction with the services provided. The salon's reputation in the Mt. Washington area seems to be positive, with customers recommending making appointments in advance due to the salon's popularity.
However, there are several weaknesses that have been highlighted in the comments. One recurring issue is poor customer service. One customer complained about long wait times, with their appointment delayed by 45 minutes. Another customer mentioned that the staff seemed uninterested in serving customers, with one customer leaving without receiving any service at all. Poor communication and language barriers were also mentioned, with staff members unable to understand customer requests and preferences, which can lead to dissatisfaction.
Furthermore, there are concerns about the pricing of services at Beverly Hills Nails Place. One customer mentioned that they found the salon to be overpriced, particularly for a regular fill-in service. This can be a deterrent for potential customers who might be looking for more affordable options.
Another weakness of the salon is the inconsistency in service quality. One customer mentioned a terrible experience where their nail technicians did not understand their request for a French manicure and left them with poorly done nails. This highlights an issue in the salon's ability to consistently meet customer expectations and deliver satisfactory results.
In conclusion, Beverly Hills Nails Place has both strengths and weaknesses. The salon is praised for its positive customer experiences, quality work, and professional staff. However, there are also concerns regarding customer service, communication barriers, long wait times, and high prices. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain their loyal customer base.
Best TL Reviews
This is the quality of work that this place does. My wife had a appointment at 6:30 and I wasn't seen until 7:15 and that's only after I came into the store. My wife has a graduation on Sunday and they did this kind of work. They should not be in business.
So the last time I used this salon was several months ago and the woman was rude! Yanking on my arm several times! I politely said just tell me where you want my hand, she acted like she didn’t understand my request and continue to yank on my arm. I told her it hurt my elbow to have it on the hard surface and again she just stared at me. Today I thought I’ll try another time and just get a pedicure, I was encouraged that I didn’t see the same lady there so I signed in. They took another customer before me and even she seemed uncomfortable about going before me. I checked the register and one lady left w/o service and scratched her name off. Mine was above hers and they took the woman that signed after me (could not see appt time for her)! Never will I go back to this salon. The customer service sucks buttermilk! They don’t care about their customers!
This place is terrible and over priced .. I usually go to my regular nail tech but this one time I could not. My nails are horrible! I went in with 2 nails that were outlined with rhinestones and they made it seem like it was a big deal to get them off and so much of a hassle that the next simple design I wanted to get with a single rhinestone on every nail I decided not to even get. My toes was blue polish before the new color and when I got home to look at my toes more closely they didn’t take the whole blue polish from before off !!! I got 2 repairs and they are so much more skinnier and lumpier than my other ones! It was 50 for a REGULAR fill in . I will be taking off the nails I got repaired from them and going to my other shop on Sunday. I’ll never go back smh zero stars I even broke my nails the next day! Changing sheets!!!
Not that I’m ever surprised, but another WONDERFUL visit with Haley!
I can’t say enough good things.
I drive from the other end of town to come here and never regret it????
Very accommodating and professional. I got a pedicure and am very happy with it. Excellent service.
Beverly Hills Nails has always done a wonderful job!! Great kind and friendly (and funny) staff! They always make me smile ???? I have been going to them for many many years now. Everyone knows too so be sure to make an appointment for your services!! They always allow walking of course but again they’re excellent service and prices are no secret to the Mt Washington area so do yourself a favor and make an appointment!! Love Beverly Hills Nails ???????? ♥️
I took off work just to get my nails done. I asked 3 times for acrylic with white tips, a French manicure. Both women acted like they couldn't understand English. I overheard the woman working beside me say she had been doing nails for over 20 years but yet she did not understand what I was asking for. After an almost 2 hour wait they refused to do what I asked. I left with my nails looking like a child had done them. I literally left in tears. My me day turned into a misery. Now I have to find somewhere to fix this childish mess they left me with. Horrible experience!
They were all very nice, they did an awesome job on my nails! I've gotten quite a few compliments on them!
Place Pictures
Beverly Hills Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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