Cnd Nail Spa Waxing

+1 716-833-1234

3776 Harlem Rd, Cheektowaga, NY 14215 United States of America

Open Today: -

Quick Facts About Cnd Nail Spa Waxing

Cnd Nail Spa Waxing Place, based on the comments provided, has a mix of strengths and weaknesses. In order to provide a detailed analysis, let's break it down.

Strengths: 1. Friendly and professional staff: Multiple comments highlight the friendly and professional nature of Kevin and his staff. This positive attitude creates a welcoming environment for customers. 2. Best eyebrow waxing: One comment specifically mentions the salon's skill in eyebrow waxing, implying that they excel in this particular service. 3. Efficient service: Positive comments refer to the salon being quick and efficient, ensuring customers are in and out in no time. 4. Cleanliness: Another positive comment highlights the cleanliness of the salon, indicating a commitment to maintaining a hygienic environment. 5. Good nail service: A satisfied customer mentions loving their nails and appreciating the attention to detail and non-rushed service received.

Weaknesses: 1. Inconsistent opening hours: A negative comment suggests that the salon may not adhere to their stated opening hours. This lack of consistency can be frustrating for customers. 2. Selective customer service: Another negative comment alleges that the salon selectively chooses which customers to serve. This can create a feeling of unfairness and inconsistency in service. 3. Rude and impatient manager: Multiple comments mention the manager, Kevin, being rude, rough, and impatient. A negative attitude from the manager can negatively impact the overall customer experience. 4. Long wait times: A negative comment states that the salon has long wait times, even with an appointment. This can be frustrating for customers, especially those who have made an effort to schedule in advance. 5. Unprofessional behavior: A negative comment details an incident where the manager allegedly provoked an argument and displayed rude behavior towards a customer, leading to a negative impression of the business. 6. Poor service quality: A dissatisfied customer mentions receiving a mediocre pedicure and a failed manicure with unevenly filed nails. Charging full price for unsatisfactory service can leave customers feeling dissatisfied.

In summary, Cnd Nail Spa Waxing Place has some strengths in terms of friendly staff, efficient service, and expertise in eyebrow waxing. However, there are notable weaknesses associated with inconsistent opening hours, selective customer service, a rude manager, long wait times, unprofessional behavior, and poor service quality. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

Kevin & his staff are always friendly & professional! It’s always nice to see their familiar faces when I’m back in town. Did I mention they do the best eyebrow waxing? Because they do!

Nice friendly service. Your in and out in no time. Very clean

I just got my nails done today and I love them. They don't rush. They are polite and respectful. I will be going there every week to get my nails done ????????????????????????❤️❤️❤️❤️????????????????

DO NOT GO HERE! They close at 8pm and have the OPEN sign up and pick and choose who they want to take! They CLAIM they take the last person at 6:30. NEVER GIVING THEM A DIME

Kevin the mgr is very rude, rough, and Impatient. Has a nasty nice attitude. This business has an extremely long wait time even w/ an appt. I would not recommend. Some clients just happen to have appts or have privilege. And others just get turned away.

Kevin is very rude. He kept trying to provoke an argument for no reason. He kept saying relax your hands and I was relaxed. Then he said some slick stuff like put your hand in the dryer, I can't hold it for you and I said, what are you talking about Kevin? Why are you being so rude. On top of all that, he cut me. I believe he don't like black people. I will not go there anymore.

I love coming here. The only place that can touch my nails. Great staff beautiful place. And the spa is wonderful

First I had a very mediocre pedicure that the girl rushed through. Then for the mani I had a simple design (purple and gold gel) that she assured me that she could do. After ten minutes of frustration it was clear that she could not and I just gave up. My nails aren't even filed evenly (it's hard to tell from the picture but my first finger is the weirdest shape). They still charged me full price.