Quick Facts About Em & Em Nails
Em & Em Nails Place has both strengths and weaknesses based on the comments provided. Starting with the strengths, it seems that the nail technicians at Em & Em Nails Place are capable of delivering great results when it comes to nails and artwork. The comments mention that the owner did a great job and that the nails look great with wonderful artwork. This suggests that the salon has skilled technicians who are capable of providing high-quality nail services.
Another strength of Em & Em Nails Place is the friendly and personable atmosphere. Numerous comments mention that the staff is friendly and makes customers feel comfortable. This is important as it contributes to a positive overall experience for clients. Feeling welcomed and comfortable can make a significant difference in a customer's perception of a salon.
Additionally, it is worth noting that there are customers who have been regular clients for over a year and express loyalty to Em & Em Nails Place. This suggests that there are repeat customers who trust and enjoy the services provided at the salon. Building a loyal customer base is a strength for any business, as it indicates that they are providing satisfactory services to keep customers coming back.
On the other hand, there are several weaknesses that have been highlighted in the comments. One major weakness seems to be the inconsistency in the quality of services. Some customers complain about terrible acrylics, a terrible pedicure, sloppy paint jobs, and unfinished nails. These negative experiences suggest that there may be a lack of consistency and attention to detail among the nail technicians at Em & Em Nails Place. Inconsistency in service quality can greatly impact the reputation of a nail salon.
Another weakness that has been mentioned is the rudeness of certain staff members. One comment mentions a rude older lady who did the nails, while another comment highlights an employee named Paige who had a horrible attitude and seemed to place the responsibility of doing the nails on the customer. Rude and unprofessional behavior can negatively affect the overall experience and deter customers from returning.
There are also concerns raised about the pricing at Em & Em Nails Place. A few comments express disappointment with the cost of services in relation to the quality delivered. One customer mentions being charged per rhinestone and still ending up with terrible nails. Another comment mentions paying $45 for a manicure that was considered below par. Pricing is an important factor for many customers, and if they feel that they are not getting value for their money, it could lead to negative reviews and a loss of business.
Lastly, there are comments about specific issues like uneven lines, thicker and thinner nails, and cheap polish. These issues indicate a lack of attention to detail and quality control in the services provided. Failure to address these concerns can lead to dissatisfied customers and ultimately impact the reputation of Em & Em Nails Place.
In conclusion, Em & Em Nails Place has strengths in terms of skilled technicians capable of delivering great results and a friendly atmosphere that makes customers feel comfortable. However, there are weaknesses related to inconsistency in service quality, rude staff members, pricing concerns, and issues with attention to detail. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of Em & Em Nails Place.
Best TL Reviews
$230 for my sister and I to get terrible acrylics and she got a terrible pedicure.
They literally charged us per Rhine stone on her fingers which also look terrible. She said for black and ended up with gray on her nails. They couldn’t even fix the awful uneven lines on her toe nails. My nails have already broke and they are completely uneven and thicker and thinner in some spots. Definitely wouldn’t recommend this location.
I never write reviews but I’ve never been so disappointed after getting my nails done. Today was my first time in, and I’ll NEVER be back! By far the worst manicure I’ve ever gotten. I had an older lady do my nails, she was rude, she never asked what shape I wanted, she was rough, VERY sloppy paint job, I got white and she didn’t do enough coats for the white to be fully done, didn’t even fully put nail polish on all my nails which left some bare spots on my nails, and you could tell she was in a rush. Left as soon as I paid. $45 for that, ridiculous! Avoid this place if you want a decent manicure. Absolutely horrible.
The experience here was good up until Paige started doing my nails. She sat down with a horrible attitude. Then, proceed to tell me to do her job. Told me I wasn’t doing this right, and you should’ve told me this. I then told her “I have never had this much trouble getting my nails done” she then stated “yeah I’ve never had this hard of a time doing nails either”.. strange and just rude. Last time I checked it was the techs job to do the nails, fix them, etc. The nails are awful and not cleaned up at all. I will say Robin, I believe that is her name was an absolute GEM. She did my toe nails and I love them!
Great place to get your nails done. The tech did exactly what I wanted and charged a fair price
i went in to get my nails done with a friend and they look horrible. i have a line down my finger where the bead wasn’t put on right. did not paint the sides of nails. didn’t get the bead to the cuticles nor pushed them back. paint job looks horrible and polish seems cheap.
Great nails, wonderful art work. The owner did a great job and did it in record time.
I've been a regular client for over a year and I won't go anywhere else. There is nothing these ladies can't do!
Love going to Em & Em nails! Everyone is so friendly and personable and make you feel comfortable!
Place Pictures
Em & Em Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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