Quick Facts About FAMOUS NAILS
FAMOUS NAILS has several strengths based on the comments provided. Firstly, customers mention that they are happy with the service and manicures at the salon, suggesting that the quality of their work is generally satisfactory. The salon is also described as clean, which is an important factor for customers when choosing a nail salon. Additionally, the staff is consistently praised for being friendly and personable, creating a welcoming and pleasant atmosphere for customers.
The salon's ability to do French manicures with dip powder is recognized as another strength. Customers appreciate the straightforwardness of this service. The salon's ability to consistently deliver gorgeous nails is mentioned, demonstrating their expertise and talent. The ability to take appointments online is also appreciated by customers, making it convenient for them to schedule their visits.
However, there are also several weaknesses highlighted in the comments. One recurring complaint is the issue of miscommunication and incorrect charges. In one instance, a customer explicitly states that she requested a regular manicure with no gel polish, but was still charged for gel polish. This indicates a lack of attention to detail and care in fulfilling customer requests. Another customer mentions having a bad experience with the selection of polish, indicating a lack of skill or attention to detail from the technician. The high price of the services is also mentioned by some customers, suggesting that the salon may not offer good value for money.
Another significant weakness mentioned is the poor customer service experienced by one individual. They describe being ignored and passed over for service while other customers who arrived after them were attended to. This indicates a lack of fairness and professionalism in how customers are treated. This negative experience resulted in the customer deciding never to visit the salon again and seeking services elsewhere.
In summary, FAMOUS NAILS has several strengths including good service, cleanliness, friendly staff, expertise in French manicures with dip powder, and the ability to take online appointments. However, there are also weaknesses such as miscommunication, incorrect charges, a lack of attention to detail, high prices, and poor customer service. These weaknesses need to be addressed in order to improve the overall customer experience at the salon.
Best TL Reviews
I am always happy with the service and manicures here, very clean and everyone is friendly.
Except this last time, even after we both made it very clear, just a regular manicure, no gel polish.
And verbally repeated basic manicure, regular polish for both of us, before our nails got painted, that wasn't what we were charged at checkout.
After paying and leaving the store, I looked down at receipt and noticed I was charged for 1 manicure, 25.00, and one Gel polish 40.00. Neither of us could figure out who got gel polish. Both identical?
We both had the same manicures and the same polish used?
It was very frustrating but also my own fault for not looking before I paid and waiting till I got in my car to look. SMH
Usually they do a pretty good job, but I regularly get a French manicure with dip powder, which is straight forward. I gave up trying yo do different designs because my tech doesn’t want to make the effort. Like other shop’s I’ve been to, they charge more money and get lazy with the service.
I always feel rushed and this last polish is just bad for $72. I chose a cat eye color but the black underneath looks terrible. Should’ve been all gel polish but she put black dip powder underneath to make it more expensive. Not happy but it was so expensive I’m dealing with it until I can afford to get them redone. If i go back they will charge me again.
I love it here. My family has been going here for years and the nails always look gorgeous, and the staff is incredibly personable and friendly. They did my nails for prom a couple years ago, and as always they came out lovely. Pardon the low-ish quality photo, but you can see they're pretty great :)
Best set of nails I've ever gotten. A bit pricey, but well worth it. Very kind, talented staff. We loved it! Another fantastic job by Shawn, thank you!
Rose is by far the best person who has done my nails in a long time . She was quick super nice and paid attention to detail . I wanted to tip her but I didn’t take enough money because they ended up being $92 which was way more then I was expecting .
absolutely love this nail salon. they are very caring and very greeting right when you walk through the door. they are so so sweet and i will forever go to them.
My god, this place is ridiculous. I was a walk-in. I came in at 5:30pm. Now yes, that may be considered late but I had just gotten off work at 5pm. When I first walked in, there was a girl that came in right before me. She was greeted and asked what service she wanted as she was signing in. When I walked in and did the same thing, they just stared at me and ignored my existence. Okay, fine. Whatever. Then, minutes later, a mother and daughter (I’m guessing) came in after me and they were greeted. So now, I’m getting a little suspicious. Next, a couple walked in after them, and they were greeted as well. So, I continue to sit there waiting for them to call me up so I can get a pedicure, oh and not a complicated pedicure, just a simple, one color, gel pedicure. So the girl that came before me is called up, and of course I assume that they’re going to call me next because that’s the order that we came in. NOPE. They took the mother and daughter that came after me and then they asked the girl from the couple what service she wanted, like she was going to be next. MIND YOU, they haven’t even said one word to me for the whole HOUR I was sitting there. So finally, I decided to not only leave and go to another place the next day (because since I waited so long for them the other places were about to close and there was no chance I would’ve made it in time), but also to never, EVER go there again. They clearly have their favorites and I’m not going to put up with that.
Famous Nails does a really nice job! I love that I can make an appointment on line. Everyone is always very pleasant and friendly. I look forward to my nail appointments!
Place Pictures
FAMOUS NAILS Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Restroom
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Wi-Fi
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
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