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Nails Spa 2000

+1 509-466-8800
12406 N Division St, Spokane, WA 99218 United States of America
Open Today: 11:00 AM - 05:00 PM

Quick Facts About Nails Spa 2000

Nails Spa 2000 has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place. Based on the comments, the strengths can be identified as follows:
1. Excellent service: Hanna and Norman were praised for providing fantastic service and creating a welcoming atmosphere for customers. High-quality customer service is essential for building a loyal customer base.
2. Skillful nail technicians: Lee Ann was specifically mentioned for her wonderful job on acrylic gel nails. Having skilled and detail-oriented technicians is crucial in providing satisfactory nail services.
3. Long-lasting nails: One customer mentioned that their nails lasted despite being rough on their hands. This indicates that the quality of the products used by Nails Spa 2000 is good and can withstand daily use.
4. Affordable prices: Customers appreciated the affordable prices at Nails Spa 2000. Offering competitive pricing can attract more customers and make the place accessible to a wider range of people.
5. Customer satisfaction: A regular customer stated that their wife always comes out of the salon satisfied. Ensuring customer satisfaction can lead to repeat business and positive word-of-mouth referrals.
Despite these strengths, there are some weaknesses pointed out in the comments:
1. Inconsistent quality: One customer expressed their dissatisfaction with the crooked nails and expensive price. This suggests that there may be inconsistencies in the quality of nail services provided by different technicians or during different visits.
2. Lack of accountability: Another customer had a negative experience and mentioned that the salon did not provide any solution or contact information for further discussion. This demonstrates a lack of accountability and customer service in handling complaints.
3. Poor attention to detail: A customer complained about the bumpy nails, terrible nail art, and streaks in the polish. Attention to detail is essential in providing a high-quality and satisfactory nail service, and the salon seems to have fallen short in this aspect.
4. Limited options for basic services: One customer with simple requirements stated that they did not receive a proper cuticle clean-up and the polish application was subpar. This suggests that Nails Spa 2000 may not excel in providing basic services for customers who prefer simplicity.
In conclusion, Nails Spa 2000 has strengths in terms of excellent customer service, skillful technicians, long-lasting nails, affordability, and overall customer satisfaction. However, there are weaknesses related to inconsistent quality, lack of accountability, poor attention to detail, and limited options for basic services. Addressing these weaknesses can help Nails Spa 2000 further improve its reputation and attract a wider customer base.


Best TL Reviews

Hanna and Norman did such a great job on our pedicures! We were an end of the day walk in and we were welcomed with open arms. Wonderful people and fantastic service! Super clean and awesome! Highly recommend!!
Absolutely loved coming here. I am very rough on my hands, and these nails have lasted. I will definitely be coming back
1st time customer. I was attended to by Lee Ann ( I could be wrong with her name ) she was seated no. 2 next to Hanna.
She did wonderful job on my arcylic gel nails. She took her time to get it done right. This place will be my go to place while I am in Spokane.
Price is great here too.
My wife swears by this salon. She has been trying to convince me that men gets their toes down. I will just believe her. But she is always satisfied when she comes out of her appointment.
Not happy with my experience at all. For how much I paid and all my nails are Crooked ???? not happy and spent alot of money too. ???? and not a very good heart.
I love this place I get my nails done alot and there r e ally good
Would give 0 stars if I could. I went in to get my acrylics filled . I showed a photo and everything. Walked out with nails that looked like this. They were extremely bumpy. The lines of nail art were TERRIBLE. I ended up going somewhere else and they had to take off and redo my acrylics because they could not figure out how this had happened. Do not recommend . When I called back they said there is nothing I can do and to call later . I asked for a name , phone number, email , anything for the owner (since that is who she told me to talk to) and she said no , they didn’t have it .
Let me start off by saying I’m a very plain Jane kinda gal. I don’t do acrylics, no nail art or stones, just a good polish is all I ask for. My husband asks why even go? Well I go because I love having my cuticles cleaned up. I went in for a simple manicure. I had no problem waiting my turn, and my turn literally lasted less than 10 minutes. I also file down my nails to the length and shape that I like before I go. It’s just easier for me than explaining to them what I want. This shop requires you to have your own nail file set or to purchase a set from them to use. Again, no problem. I’ll pay of course. Well the file was used to brush across each nail, once, because again, my nails were filed to my preference already, and there was no buffing done. But again, that’s fine, I’ll just leave my set in my car for the times my nail breaks and I need a quick file. After placing my hands into a warm bowl of water I was then asked to go wash my hands. Sure. Well, that was pretty much it. I didn’t get my cuticles cleaned up. We went straight to polish. I feel like I could’ve looked past that but the polish itself was horrible. I really hate when they’re down to the last few drops in the bottle and won’t just get a new one. My nails consisted of just one color, no party nail or anything, but there were streaks from the brush of the clear coat because there just wasn’t any clear coat on the brush! I really hate complaining or asking for a redo so I just paid up and left. Will I ever return? Never!! Total waste of my time and money.

Nails Spa 2000 Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location